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I have been using this app for my custom stationery store for several years. I recently changed theme and was struggling with options not showing. I jumped straight on to chat and had excellent customer support from Lasandra who resolved the issue very promptly!
Thank you for your review! It's great to hear that the app has been a reliable tool for your custom stationery store over the years. We're especially glad the recent theme update issue was resolved quickly and that the support provided by Lasandra met expectations. Your feedback is truly appreciated.
Love this app. Have used it several times for customized products. Had issues and tech support messaging responded in less than 10 minutes. Lasandra was amazing and very helpful. I love how easy it is to use and the support is amazing as well. Highly recommend.
Thank you so much for your wonderful review! We're thrilled to hear that you've had a great experience customizing your products and that our support, especially from Lasandra, was helpful. We truly appreciate your recommendation and look forward to supporting you again anytime you need us!
We’ve been using PC ‑ Product Options for our custom apparel store, and it’s been a game changer. The app is flexible, user-friendly, and allows us to offer a wide range of customization options exactly how we need them.
One of the features we really appreciate is the conditional logic—it lets us create a more streamlined experience for customers. Whenever we’ve had questions or needed support, the team was quick to respond and incredibly helpful. They even worked with us to explore unique setups like offering the first customization for free and pricing additional ones.
Highly recommend this app if you want full control over your product options and a responsive team behind it!
Thank you so much for your amazing review! We're thrilled to hear that the app has made a positive impact on your custom apparel store. It’s great to know that the flexibility, user-friendliness, and especially the conditional logic are helping you create the exact experience you want for your customers.
We’re also happy to hear that our support team could assist you with your unique setup. It’s always our goal to help you get the most out of the app.
Customizer works awesome until it doesn't. The app does not charge the customer for customizations and we are loosing money on it. Support takes days to fix and then the app works for a while until it doesn't. The app repeats this cycle over and over. Contacted support 4 days ago and nothing yet. Working on contacting support now.
Support Contacted me back and we are working on the problem. Possible Theme problem and may need to change themes to solve the problem.
Amazing Support. Fast efficient and helped immediately when I broke things by updating our theme.
Special shout out to Lasandra for being awesome.
Thank you for the kind words! We're so glad we could help get things sorted quickly after your theme update. I'll be sure to pass the shoutout to Lasandra, she’ll be thrilled to hear this! We're always here if you need anything else.
Lasandra was amazing and help me figure out my issue that was conflicting with another app. she help troubleshoot and solved our problem
Thank you for the wonderful feedback! We're glad to hear that Lasandra was able to identify the app conflict and resolve the issue quickly. If any other questions come up, the team is always here to help.
Amazing support team!
We had a tricky setup using a custom theme and unique product template, but the team (especially Etienne & Deepanjoy!) helped us figure it out step by step. Everything is working perfectly now and we’re so happy with the results.
Highly recommended for any store that needs customizable product options! Thanks again!
I received excellent help from Deep! He was really helpful in discovering the issue with our website. Thank you so much!
Thank you for your feedback. We’re glad to hear that Deep was able to help resolve the issue with your store. If you need any further assistance, please don’t hesitate to reach out.
This app is perfect for offering my customers a custom t-shirt product. I allows me to add front and back design options with upcharge for additional selections. It's perfect for my small business (side hustle). I would 10 out of 10 recommend.
Thank you so much for your amazing review! We're thrilled to hear that the app is helping you offer custom t-shirt products and manage design options with ease. It means a lot to us that it's supporting your small business and side hustle! If you ever need help or have suggestions, we’re always here for you. Thanks again for the 10/10 recommendation — we truly appreciate it!
Great app with excellent customer support! I needed a way to add hyperlinks within forms, which isn't a current built-in feature. When I reached out to the team, they quickly developed a workaround to help. Their responsiveness and willingness to go the extra mile made a huge difference. The app is user-friendly and integrates well with our product line. Looking forward to seeing hyperlink functionality as a built-in feature in the future!
Thanks for the review! We are happy to see our support team go the extra mile to give you a great experience and provide a solution to your request.