รีวิว (1,784)

การให้คะแนนโดยรวม
4.8
จำนวนต่อระดับคะแนน
  • 88% ของการให้คะแนนคือ 5 ดาว
  • 6% ของการให้คะแนนคือ 4 ดาว
  • 1% ของการให้คะแนนคือ 3 ดาว
  • 1% ของการให้คะแนนคือ 2 ดาว
  • 4% ของการให้คะแนนคือ 1 ดาว
11 กรกฎาคม 2016

We had tried basically every product options app for Shopify before this one, and found most of them to be buggy in some way. Some of them caused the page load times for our products to be dramatically slower, while others would clog up the admin by creating new inventory items for every new custom configuration, and so on.

When we first installed ShopStorm's Product Customizer, we were initially disappointed by the lack of customizable settings in the app, but we gave it a go anyway due to its superior performance. This was before we realised that their support team is fantastic and seemingly willing to handle any requests for customization you throw at them. After several emails back and forth, the product options on our store look very different to when we first got the app, and they are a fantastic fit for our theme on desktop or mobile. If there's something you don't like about the default settings, just tell them what you'd prefer and they can usually sort it for you in a timely manner. This kind of support is worth every cent you pay for the Plus plan. Once our store is up and running, we look forward to seeing if our business can benefit from implementing other ShopStorm apps.

Alu Computer
นิวซีแลนด์
มากกว่า 1 ปี ในการใช้แอป
27 กรกฎาคม 2015

Very happy that I can customize from each product page, and I love the saved customization set option.

Southernbucket
สหรัฐอเมริกา
มากกว่า 1 ปี ในการใช้แอป
19 ตุลาคม 2016

Not only did the application work well, ShopStorm's support is AMAZING! They were able to get us up and running with a difficult custom product. I highly recommend their team and the application!

Eco Flower
สหรัฐอเมริกา
มากกว่า 1 ปี ในการใช้แอป
20 สิงหาคม 2018

Code screwed up my site by automatically adding extra charges to cart and it took days for them to respond. Never fully fixed the issue or offered an explanation.

Whippingpostleather
สหรัฐอเมริกา
มากกว่า 1 ปี ในการใช้แอป
Product Customizer ตอบแล้ว 19 มีนาคม 2020

Hello!
This is Sean, the Customer Success Manager for Product Customizer. We took over this app from the previous owner :)

You left a negative review for Product Customizer a long time ago and I am emailing to see if you wouldn’t mind removing it (or adding more stars)?

We have already made several improvements and fixes to past issues with this app (including new features and 24/7 support) - and it REALLY helps our ranking on the App Store if we can remove the handful of negative reviews.

Please let me know how I can support you and help in return? I appreciate it very much!

-Sean & the Product Customizer Team

28 มิถุนายน 2016

Brilliant little plugin that is easy to use. The provided support is rapid and accurate, just like a bussy entrepreneur want it to be.

Duffler
สวีเดน
มากกว่า 1 ปี ในการใช้แอป
3 มกราคม 2014

The Product Customizer App is amazing! Without the app I would not be able to run my store with the effective ease that the app provides. The interface is very easy to use and adding multiple items was not a problem. I would HIGHLY recommend this app to anybody who is in need of a multiple option ordering system. LOVE IT!

May Frayn
สหรัฐอเมริกา
มากกว่า 1 ปี ในการใช้แอป
19 สิงหาคม 2013

This is app is definitely for anyone that has multiple products that all have more than the given 3 options.

Not only does it allow you to go beyond the given 3 options, but it allows you to save your options as a set and apply them to your other products. This saves so much time and saves me from such a tedious task of manually redoing every single option for every single item.

Tailored by Dang
สหรัฐอเมริกา
มากกว่า 1 ปี ในการใช้แอป
2 กุมภาพันธ์ 2022

Kevon provided me extremely responsive support. He went above and beyond and actually installed the variant I needed in my Shopify theme. I'm a jewelry designer and needed a simple sizing variant on some of my products (not available for my needs in Shopify). I tried a few apps prior to Product Customizer that could not offer me this option. This app does cost more per month than I wanted to spend, but hopefully it will be well worth it. Customers want options and this app can provide that.

Tre Sun Designs
สหรัฐอเมริกา
มากกว่า 1 ปี ในการใช้แอป
Product Customizer ตอบแล้ว 4 กุมภาพันธ์ 2022

Hello to our friends from Tre Sun Designs

We're so happy to hear that you are enjoying Product Customizer. We’re pleased that Kevon was able to help you:) We’ll make sure we pass your kind words along to Kevon, who we know will be delighted to read your comment. Thanks for taking out the time to leave such a wonderful review. We wish you and your store great success!

Tanu & The Product Customizer Support Team

แก้ไขเมื่อ 27 สิงหาคม 2020

Love this app! Very friendly customer services too! Great for my shop as its all about personalisations! Thank you.

Jo Curry Art Shop
สหราชอาณาจักร
มากกว่า 1 ปี ในการใช้แอป
Product Customizer ตอบแล้ว 24 กุมภาพันธ์ 2020

Hello friends from Jo Curry Art Shop!

So nice of you to leave us 5 stars here on the Shopify app store! It helps us so much. Glad you like the app and feel it's an awesome tool -- hope your online store sees huge success!! Thanks for the recommendation!

-Sean the Customer Success Manager & The Product Options and Customizer Support Team

แก้ไขเมื่อ 27 มกราคม 2021

Great product, easy to use out of the box. As soon as I had any issues customer service helped me out within hours, it was amazing! Really friendly CS team. Product does what is says on the label, Adds options and Customizes, really easy to use!

Aerial Silks New Zealand
นิวซีแลนด์
มากกว่า 1 ปี ในการใช้แอป
Product Customizer ตอบแล้ว 28 มกราคม 2021

Hello to our friends from Aerial Silks New Zealand

Thank you for leaving us this great review! We are happy we could help :-) We wish you and your store all the best for 2021!

-Melissa & The Product Options & Customizer Team