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We can't change from lenguage their automatic comments, and we would like to start to sell to other Countries with other lenguages, this is not so good for us.
Hello!
This is Sean, the Customer Success Manager for Product Customizer. We took over this app from the previous :)
You left a negative review for In Cart Upsell a long time ago and I am emailing to see if you wouldn’t mind removing it (or adding more stars)?
We have already made several improvements and fixes to past issues with this app - and it REALLY helps our ranking on the App Store if we can remove the handful of negative reviews.
Please let me know how I can support you and help in return? I appreciate it very much!
-Sean & the Product Customizer Team
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Previous reply:
Hello again!
Did you get your concern answered? Would you consider either deleting this 1-star review for our app, or adding more stars? It would REALLY help us! :) Thanks ahead of time!
-Sean H, Customer Success Manager
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Original Reply: Hello! This is Sean, the Customer Success Manager with Product Customizer.
Very sorry that our app cannot currently automatically translate its words into other languages. Most apps cannot do this. We will consider it for a future upgrade though!
Would you consider removing this 1-star review or deleting the review? That would be VERY appreciated. Most apps cannot do this, so I don't think we deserve this very harmful review...
Thanks! I will email you directly also.
Sean H & The Product Customizer Support Team
This app is pretty dang good for what it does! It's great for companies who do any sort of custom designs, or put pictures on products for customers!
Super awesome and patient support team!!!
他のアプリもたくさんためしましたがこれが１番表示速度が早いです。表示速度が遅いと、カスタム項目を入力せずにカートに入れることが出来るので非常に重要です。
またサポートも早くて丁寧です。 非常にオススメ。
Hello friends from フレブルライフ ストア!
So nice of you to leave us 5 stars here on the Shopify app store! It helps us so much. Glad you like the app and appreciate our customer support -- hope your online store sees huge success!! Thanks for the recommendation!
-Sean the Customer Success Manager & The Product Options and Customizer Support Team
Kevon was an amazing help. I had a lot of small details that I needed to adjust and he did them all in a quick and timely fashion.
Hello friends from Moce Sports!
Thanks for the good word here about our app, and the time you took to leave it! So appreciate it. Kevon rocks for sure -- so glad he was an amazing help and the support was quick and timely!!" May Moce Sports be massively successful!
-Sean the Customer Success Manager & The Product Options and Customizer Support Team
great app. good service. It is very quick. I like it.great app. good service. It is very quick. I like it.
Hello to our friends at CubanChainShop
Thanks for the awesome review. We're so happy to hear that you are enjoying Product Customizer. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!
Cheers,
Pushpesh & the Product Customizer Support Team
Sean is THE man. Customers come first at Product Customizer. Highly recommended.
This app works. Check hawkinswoodshop.com to see it in action on the product and checkout pages.
Hello friends from Hawkins Woodshop!
Thanks so much for the message here. This is Sean, the Customer Success Manager with Product Customizer. As soon as this came to my attention (the next morning), we took several actions to make it right. Got our best tech guys looking at this, including myself later that evening. It seems that several pieces of redundant code in multiple theme files had added ended up causing a sort of "terminal code loop" - and as soon as the redundant code snippets were removed, the problem was solved. The store still has our app, multiple products are customized and are working as expected. I also immediately made this store "free for life" with our app because of this alarming issue, with our quick and sincerest apologies.
We would love it if you all felt we deserved a couple more stars at this point -- we certainly worked as hard and as fast as we could to rectify this issue with all the tools and techs at our disposal. Thanks so much for your awesome understanding here with this very rare issue! :)
-Sean & The Product Customizer Support Team
Super easy to use! Very helpful when I needed it and they reply quickly! Thank you Product Customizer Team!
Hello to our friends from PicFoams.com (Inspirational Cut Outs)!
Very awesome of you to leave this fantastic review for us here! We really appreciate this! Thank you for your support it means the world to us :-)
Melissa & The Product Options & Customizer Team
While I ended up not using the app because I found a simple solution in the Printful app, Shevaughn from Product Customizer was very helpful. There are reasons that this company has a 4.8 rating and one of those reasons is because of the excellent customer service provided by people Shevaughn.
Hello to our friends at OBXTees
We are incredibly grateful that you took the time out to leave us such a wonderful review. We're delighted to hear that you are enjoying Product Customizer and that Shevaughn was able to assist you. We’ll make sure we pass your kind words along to Shevaughn, who we know will be delighted to read your comment. We would like to thank awesome customers like you for your amazing support! You rock!
Tanu & The Product Customizer Support Team
This app is fantastic! My products sell better and look better with the checkbox options and my website looks more professional! I like giving the customer the option of adding products to their order with just the click of a button. Great App thanks guys!