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The app wasn't exactly what we were looking for but the customer service was outstanding. Although we went with a different app option, we want to congratulate the folks from ShopStorm for their fantastic support while we were testing the app. Their communication was quick, friendly and the customization (snippet installation) was quick and painless.
Customer service is really quick and helpful. It helps me set up custom text & image for product perfectly. Thanks a lot
Hello to our friends from PERSONALIZEDWITCH
Thanks for the awesome review. We're so happy to hear that you are enjoying Product Customizer. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!
Tanu & The Product Customizer Support Team
It was very easy to create an option! It was exactly what i wanted. I am a very happy user of this app. The support team is very good and they helped very fast. My problem was solved really fast!
Hello insecti,
Thank you for your positive review. We are so glad that our support team was quickly helpful and able to resolve your needs! It is also great that Product Options and Customizer has made it easy for you to create your options desired for your store. We are here if you need us.
Stephanie and the Customer Support Team
Great support in helping me install this software which seems to do exactly what I need it to do. Kevon went the extra mile in getting me started as well as adding some functionality to make the process even better. Quick response time and took the time out to understand my queries. Great so far. Well done
Hello to our friends from The Little Bookshop Cookham
We’re pleased that Kevon was able to provide you with excellent service. We are incredibly grateful that you took the time out to leave us such a wonderful review. We wish you and your store great success!
Cheers,
Pushpesh & the Product Customizer Support Team
Une application qui répond parfaitement à mes besoins et qui fonctionnement parfaitement. De plus un service client réactif qui a répondu en moins de 5 minutes. Au top !
Hello to our friends at SeeMyCosmetics
Thank you for the glowing review. We're so happy to hear that you are enjoying Product Customizer. We're thrilled to learn that our support team helped you with issues quickly. We go above and beyond to help every merchant and I am glad we hit the mark for you. We wish you and your store great success!
Tanu & The Product Customizer Support Team
This product worked perfectly for adding a color option to my product with out effecting its stock. I make custom skateboards where people can adjust the background color, and this app made that doable.
Not only that but I had trouble setting it up, but their online chat service was there for me immediately, and their specialist Sheniel helped me super fast and solved my problem in less than 5 minutes! What a hero!
Thanks guys!!
Hello to our friends at Skate Shapez
Thanks for sharing your review with us and the community. We're thrilled to learn that Sheniel was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!
Cheers,
Pushpesh & the Product Customizer Support Team
brilliant support that went above and beyond - so recommended! A brilliant and smart app upgrade to Shopify platform
Hello to our friends at Mark Davies British Artist
Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!
Tanu & The Product Customizer Support Team
app is easy to use and customer service helped A TON! Was having an issue getting to the next steps in the setup wizard but was easily fixed and they were quick to reply
Hello Sugar Pop Fizz,
Thank you so much for the 5-star review. We are so glad that the Customer Support team was able to assist you with the setup wizard. Your store looks amazing! It is great that Product Customizer is working for you.
Stephanie and the Customer Support Team
What makes this app special than all other apps is their "Support" I had an issue and they helped me all the way through with no hesitation. Respond time was about 10-20 minutes which is impressive. Thank you Benedict!
Hello friends from TheGeniuneMoonLamp!
SO appreciate the time you took to give Benedict the kudos, and to write this review. We hope your store is immensely successful in the Shopify space! Let us know if there is every any questions or issues -- always here to help :)
-Sean the Customer Success Manager & The Product Options and Customizer Support Team
Sheniel was amazing! Super helpful. Fixed my concern right away and helped me learn about the app. The app is exactly what we needed for our store!
Hello to our friends from Fruit Obsession Inc.
We’re pleased that Sheniel was able to resolve all your concerns with the app. Thank you for taking out the time to leave such a wonderful review. We wish you and your store great success!
Cheers,
Pushpesh & the Product Customizer Support Team