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I have been using this app for years. Great app to add more customization products. Whenever I have had issues I have been able to get ahold of someone quickly and get the issue fixed the same day. They even did a video call with me within a half hour of my contacting them recently when my options weren't adding correctly (my fault). Great app/company.
Hello to our friends at ohmlandcoils
Thank you for the glowing review. We're so happy to hear that you are enjoying Product Customizer and that our support team was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!
Cheers,
Pushpesh & the Product Customizer Support Team
Have used this app for years and it works perfectly for our products. Recently had a technical problem and customer service was amazing. Shevaughn fixed our problem in just a few minutes!! Would highly recommend.
Hello to our friends at PVC Invites - VIP Birthday Invitations
Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We're thrilled to learn that Shevaughn was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!
Tanu & The Product Customizer Support Team
The team offers fast & professional service and it's also very easy to work with. Sent an email regarding to a glitch and got fixed in 10 mins. Impressive!
Hello friends from GoPlates!
Thanks so much for this great kudos! We love that you recommended our app out there, and that our support was impressive. We work so hard at it ;) Best of luck to your store!!
-Sean the Customer Success Manager & The Product Options and Customizer Support Team
We have been using this app for a long time, and it has been great. Today, I was having an issue with an image not showing up correctly, and Shevaughn resolved it for me. I really appreciated the quick response and helping me find a solution. Thank you, Shevaughn!
Update 4/19/23- we have been using this app for about 5 years on both of our websites. We use it to customize our product with embroidery and gift wrap. We recently updated our theme and had to also do some changes to our customizations. Shevaughn was great again with helping us do that. He has been a huge help. We highly recommend this app and this company. Customer service is excellent!
Hello to our friends at Starlet Satin
Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We're thrilled to learn that Shevaughn was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!
Tanu & The Product Customizer Support Team
We’ve been using app for several years to add custom options to products and it has always worked seamlessly for us. But they really stand out from a support perspective. In our migration to a 2.0 theme, they went above and beyond to ensure the app was installed and working before we published. Good support is not a given anymore, but this company really shines. Well done and we highly recommend.
Greetings Mellow Monkey,
Thank you for the 5-star review. We love that your migration to the 2.0 theme went smoothly with our customer support assistance. We are here for you whenever you need us. It is great to hear that Product Customizer is benefiting your store!
Stephanie and the Customer Support Team
Their app is great. Customer service and support line even better!
Greetings Truphae,
Thank you for taking the time to give us this great review! We love that you reached out and received the help you needed to set up your app the way you wanted it. It is great to hear that Product Options and Customizer can benefit your store.
Stephanie and the Customer Support Team
top notch app - have been using for years - always works great and when I upgraded to shopify 2.0 they reached out to make sure everything was ok and gave me an update right away - great team - can't thank enough.
Hello to our friends at Nutrition Education Store
Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We're thrilled to learn that our support team was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!
Cheers,
Pushpesh & the Product Customizer Support Team
I Changed my theme and needed assistance with the switch. Support was great. Kevon resolved the issue quickly.
Hello to our friends from Wedding Traders
We appreciate you leaving this awesome review! We will let Kevon know that his assistance was greatly appreciated :-)
-Melissa & the Product Customizer Support Team
Custompressions
Great App to enable customer options for personalizing/customizing product selection. Customer Service is fast and attentive. Needed help with updating Customizer for new theme version, Kevon was responsive and quick to make the changes so could proceed with my site updates.
Hello to our friends from Custompressions
Thank you for leaving us this awesome review! We are extremely happy we could assist you :-) We will extend your heartfelt thanks to Kevon! Happy selling :-)
-Melissa & the Product Customizer Support Team
Great App, with great support. When I had an issue, it was resolved within 24 hours. This is a great app when you have products that require further info to gather from the customer.
Hello to our friends from Fun In The Box
Thanks so much for sharing your experience with us! We really appreciate you taking the time to share your feedback and being so open with us. We're really thankful for your support!
-Melissa & the Product Customizer Support Team