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Great app, works well and has a wizard assistance that lets you action changes also plus the customer service is excellent!
Hello to our friends from WallStickersForKids.ie
We appreciate this review! We are happy you liked the wizard ;-) We wish you all the best for 2020!
-Melissa & the Product Customizer Support Team
This app is the best in the entire store for producr customization. Ryan, who helped with support was simply amazing, did all the things I needed done in terms of code, the same day I asked. Everything turned out perfect and I know I can go to support for instant help.
The slowest app I've ever used. Just add a filter for bulk editing then It took you a thousand years to wait. https://ibb.co/Bjdp19b
Hello to our friends at Tmarc Tee
Thank you very much for leaving us this feedback. This is Pushpesh, the Customer Success Manager with Product Customizer.
I am sorry to hear that the app did not work perfectly on your store. We regret that we were not able to provide you with a good app experience. I'm VERY sorry about this, it is not at all what we aim for.
You left us a 1-star review without ever contacting support for help. I am sure we could have helped you with the issue you were facing. It is possible to have a little delay while adding a filter for bulk editing depending on the number of products in your store. However, what you described isn't normal and should not have happened. If you are still facing the issue, please reach out to us at support@productcustomizer.com and we will be glad to help you.
We also love to offer complimentary live screen-share calls to all our valued clients where we can talk you through the whole process and make double-sure our app is playing well with your theme. We work hard to make sure every merchant who uses our app has an A+ experience. I sincerely hope that you would give us another chance to get it right for your store.
Regards,
Pushpesh & the Product Customizer Support Team
We've been using this app for more then a year now and it has worked great. Their customer service is also very helpful and helped us set it up on multiple themes. Highly recommend.
Hello to our friends from Madison Iron and Wood
Thanks for the awesome review. We work hard to meet customer expectations and we're happy to hear we hit the mark for you. We wish you and your store great success!
Cheers,
Pushpesh & the Product Customizer Support Team
Amazing customer servers. Shevaughn help me out a lot!
Thanks again
Hi STEFRIX,
Thank you for your feedback! We're so glad to hear that Shevaughn was able to help you out.Your satisfaction is our priority, and we're here whenever you need us. Thanks for sharing!
The agent that spoke with tonight was Super Awesome! She was able to go straight to the problem and correct it. She also went the extra mile to correct some other things that she saw and she gave me some pointers. She added to making me super successful! She's great for Shopify Team! Thank you so much!
Hello to our friends from Encredible Designz
We will let Sheniel know that her efforts were greatly appreciated :-)Thank you for leaving us this fantastic recommendation!
-Melissa & the Product Customizer Support Team
Lot of flexibility to setup different type of options and price them. Make sure you are OK with some limitation when you are not on Shopify Plus, tough.
Hello to our friends from Humance
We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for all our customers.
Cheers,
-Pushpesh & the Product Customizer Support Team
Product Customizer is a good app for customizing your customer products
there is the option needed and the support is great
Thx
This app has been a life saver. It exactly offers what I was looking for. Easy to use and very user friendly. Over and above, I was glad to see the assistance support offered by their team (Ryan).
Great going. All the Best!
Shevaughn, was very helpful and able to solve the issues to get our site up and running. Are modifier pricing was not showing up.
Hello to our friends at Haven Cafe and Bakery
Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We're thrilled to learn that Shevaughn was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!
Tanu & The Product Customizer Support Team