Product Options & Customizer , 1,625 条评论
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It does allow my customers to add descriptions to my custom products, but when it comes to images, it doesn't work. Now I have to contact my customer for a picture that I should of had when they made their purchase. This makes me look unprepare and unprofesstional. I will uninstall.
Sean here following up. I see that we did fix this for you. Are you getting our messages? Thanks ahead of time! I want to make TRIPLE-sure you are taken care of! :)
-Sean
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Takeen here from the Dev Team. We apologize for the trouble and in fact it's being caused by Ajax which powers adding the product in the background vs redirecting the shopper to the Cart Page.
The reason for this is that Themes only care about the product itself when doing Ajax which is why disabling it is important for customizations and uploads to work as intended.
We would love to work on this for you asap, we emailed you so you can reach out to us at your earliest convenience.
Thanks!
The support is phenomenal. They go above and beyond to make sure the app works with your website. Varied pricing makes it easy to choose what features you want to pay for. Awesome app overall.
Hello to our friends from Deranged Screen Prints
Thank you for this amazing review. We're so happy to hear that you are enjoying Product Customizer. We at Product Customizer go above and beyond to help every merchant and I am glad that we hit the mark for you. We would like to thank awesome customers like you for your amazing support! You rock!
Tanu & The Product Customizer Support Team
Its a great app! Does what it says!
I had a problem with my theme and asked support for help. I thought it would take at least an hour, but it was amazing! Instant service and my problem was resolved in less than 5 minutes. Very good app! I recommend
Hello to our friends from Giocolatê
We’re pleased that we were able to provide you with excellent service. We are incredibly grateful that you took the time out to leave us such a wonderful review. We wish you and your store great success!
Cheers,
Pushpesh & the Product Customizer Support Team
Excellent customer service! First of all, the app is super easy to use and allows my customers to upload photos directly to my site for personalized orders. When I switched themes I had an issue with the app and they helped me right away. Thank you!
Hello to our friends from Cafe Emporos
Thank you so much for leaving us this kind review! We are glad that you love the app and we are glad we could assist you! Thank you for your support :-)
-Melissa & The Product Options & Customizer Team
Great app that is easy to install, set up and use. Helpful shopping features and wonderful tech support!
Hello to our friends at R.O.C.S RV Outdoor Camping Supplies
Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!
Tanu & The Product Customizer Support Team
Takeen is very helpful and quick to respond with any questions I have. The app works well and is easy to use.
Hello friends from Custom Wheel Builder!
Thanks for the good word here, and the time you took to leave it! So appreciate it. Takeen rocks for sure, so glad he he was able to answer your questions and that the app is working well for you. May Custom Wheel Builder be massively successful!
-Sean the Customer Success Manager & The Product Options and Customizer Support Team
The app is easy to use. Problems are unavoidable but I appreciate the enthusiastic support of team.
Hello to our friends from Myfihu
Thanks for the awesome review. We work hard to meet customer expectations and we're happy to hear we hit the mark for you. We wish you and your store great success!
Cheers,
Pushpesh & the Product Customizer Support Team
We’ve used just the basic part of the app, and it has been easy to use for us to add more customized options for our shop.
Super application et super support ! Très rapide pour m'aider, fonctionne correctement et sympathique personnel
Hello to our friends at InstaFollow
Merci pour la critique élogieuse. Nous sommes ravis d'apprendre que vous appréciez Product Customizer et que notre équipe d'assistance a pu vous aider. Nous allons au-delà pour aider chaque commerçant et je suis heureux que nous ayons atteint le but pour vous. Nous vous souhaitons, à vous et à votre magasin, beaucoup de succès !
Tanu & The Product Customizer Support Team