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Love this app - it has changed the functionality of my store IMMENSELY and I could not use the shopify website if not for the app. My store is comprised of ALL items that involve multiple variants, so this app makes it easy and user-friendly. Very pleased.
Our business concept at waytorenew.com, is only possible because of the "Product Customizer". It's now possible for us to customize each product just how the customer want it. What is also important is, that the "Product Customizer" makes it possible to customize the price on each product depending on the options the customer makes.
Also i want to mention the customer service at Shopstorm - it's really good. They will help you with every single problem you might have, and quite fast.
We at Way To Renew can really recommend this app.
I used this app to help me add a specific customization where some items would require an up-charge. Even though the app did not work perfectly at first, tech support was quick and helpful! Questions were answered on a Sunday. Tech support kept e-mailing me as well, making sure that everything was working correctly. Great experience!
Hello to our friends from CoffinComicsShop.com!
Super cool of you to leave us this positive review! We appreciate you using our app! Is there any way we can serve you better to earn that fifth star? Do let us know - it is truly helpful!! Hope CoffinComicsShop.com is massively successful in ecommerce!
Sean & The Product Options & Customizer Team
We love the product customizer app. It works perfectly for our store and is at a great price point. Kevon from their customer service department is top notch and has went out of his way on a Saturday to help us with complicated code that was needed for our theme for our website to run properly. Highly recommend this app. Thank you Kevon! You're the best :) Update: We had multiple glitches over and over with this app. We lost hundred of dollars from the app not charging orders as expected. Even after speaking with customer service multiple times in one day, the app still failed. I would use caution adding this app to your store.
Hello to our friends from The Mason Bar Company
Thank you for your glowing review. We're so happy to hear that you are enjoying Product Customizer. Kevon is our team's superstar and we are elated that he was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed! We’ll make sure we pass your kind words along to Kevon, who we know will be delighted to read your comment. We appreciate the high recommendation :-)
Tanu & The Product Customizer Support Team
I have a problem with my old store and got great support from the support team. Very good Product and Customer Service. Thank you so much!
Hello to our friends from ATMTEE LTD
Thank you for the amazing review. We're so happy to hear that you are enjoying Product Customizer. We at Product Customizer truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!
Cheers,
Pushpesh & the Product Customizer Support Team
The is the best app EVER! I have tried so many apps in an effort to offer more options. They have all been so difficult to use, not user friendly at all. They've all required extensive coding, tagging all your items, etc. I was up and running within minutes with this app and I'M LOVING IT! Customer service with installation help was super fast and I didn't have to even get frustrated!
Ive had this app for over two years and it always gave me issues. Sometimes it doesn’t record the options that cost more and that cause issues with my customers. I would have to manually send my clients invoices or they would just cancel the order. Its crashed multiple times and is a hassle to use. HIGHLY DO NOT RECOMMEND!
Hello to our friends at Certified Textures
Thank you very much for leaving us this feedback. This is Tanu, the Customer Success Manager with Product Customizer.
We appreciate your honest feedback, however, I'm not seeing a recent support request, we are happy to help you resolve your issue kindly reach out to us at support@productcustomizer.com
Tanu & The Product Customizer Support Team
Product Customizer works great and Ryan is really fast with support. We did extensive customisation of the UI on top of Product Customizer and Ryan was able to answer our many questions on APIs that are not officially documented, making it much easier for us to achieve the UI we wanted.
The fastest and best support I have ever received.
I wanted to customize my products on my shop where I sell artwork and customized art prints.
I tried different solutions (shopify apps) but none of them worked quite as I expected. So I was actually not convinced that Proct Customizer would be able to deliver a satiesfied solution. But it did and the team from Shopstorm was very helpful.
Daniel (my new best supporter friend) helped me through the entire setup. And he even installed the app properly and helped me with some issues with my theme. I know what I want and Daniel made it happen.
If possible I would give the team and the app 10 stars.
I feel quite safe and I know that they will make the product even better over time. And that is very important to me!
/Bettina
Got stuck trying to navigate this app, reached out to customer service and got Aman and he sorted out all my questions within the first 5 minutes of making contact. Defiantly a great app to have with your online store as the customer service is top notch. thanks again Aman you Legend.
Hello to our friends at Lets Relax Skincare
Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app and we are glad that Aman could assist you! We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!
Cheers,
Pushpesh & the Product Customizer Support Team