评论 (1,692)

整体评分
4.8
每个评分等级的数量
  • 88% 的评分是 5 星
  • 6% 的评分是 4 星
  • 1% 的评分是 3 星
  • 1% 的评分是 2 星
  • 4% 的评分是 1 星
2020年6月17日

Perfect app. I love how the customer service is reactive and problem solver. Thank you so much and I wish you good luck !

Canicrown
英国
2个月 人在使用应用
Product Customizer已回复 2020年6月18日

Hello friends from Canicrown!

Really appreciate the kudos here! Our team is happy to customize where possible to get what you are needing. I've shared your kudos with the whole support team!

-Sean & The Product Options and Customizer Support Team

编辑时间:2022年1月26日

have been using product customizer for few years, and the application is great although at time i do faced glitch that results to sales loss. Customer service wise, Aman was great, and he is patience. thank you for the service, hope to constantly see improvement for the application. the one star less is deducted due to the constant glitch on the app. whereas customer service wise is 5 stars.

Little Bearnie
新加坡
4年多 人在使用应用
Product Customizer已回复 2022年1月27日

Hello to our friends from Little Bearnie

Thanks for sharing your review with us and the community. We're thrilled to learn that Aman was able to help you with the app. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!

Tanu & The Product Customizer Support Team

2019年11月27日

Takeen is awesome rep he always answers promptly and did 6 adjustement for us to get it working. We appreciate his effort

Frozen Stars
美国
2个月 人在使用应用
Product Customizer已回复 2019年11月29日

Hello friends from Frozen Stars,

Thanks for this great review for our app. We agree that Takeen is awesome - and we appreciate you saying so. Hope your store sells millions online! :)

-Sean the Customer Success Manager & The Product Options and Customizer Support Team

2016年1月21日

Not only is this a brilliant app, but the customer service is second to none!

Firstly, I felt a little worried about inserting the snippet correctly, but then they offered to do it for me! ("What?..and for nothing?!")

Then I was a bit ham-fisted, and fouled something up on their perfect code..(I really should leave these things well-alone!) but they very happily fixed it for me in no time at all! If all other software companies worked like this, I'd be skipping through fields of sunlit daisies all my life!!

Seriously though. It's so much better than others I could mention (and have actually tried before)..I particularly love the way you can simply create complete banks of questions or question-types and then re-deploy them on any new products you choose to advertise. This alone saves hours or bleary-eyed key-smashing angst!

Take a look at my site if you wish, I've got loads of personalisations...tricky? Not for these guys! Not for me!

I love it.

Talbot And Bourne
英国
2个月 人在使用应用
2021年7月22日

great app. The staff is really supportive. Suitable for every store which need customize their products

Tatkuink Clothing
美国
2个月 人在使用应用
Product Customizer已回复 2021年7月22日

Hello to our friends from Tatkuink Clothing

Thanks for the awesome review. We work hard to meet customer expectations and we're happy to hear we hit the mark for you. We wish you and your store great success!

Cheers,
-Pushpesh & the Product Customizer Support Team

2022年5月9日

Aman, the technician that has helped me is extremely helpful! The replies are quick and efficient. Great app!!

Br Made Workwear
澳大利亚
2个月 人在使用应用
Product Customizer已回复 2022年5月9日

Hello to our friends at Br Made Workwear

We are incredibly grateful that you took the time out to leave us such a wonderful review. We're so happy to hear that you are enjoying Product Customizer. We are delighted Aman was able to assist you. We love having you as a customer and we are always here to help your Shopify store succeed!

Cheers,
Pushpesh & the Product Customizer Support Team

编辑时间:2023年6月7日

I recently encountered an issue with the "option requirement" feature in Product Options and was fortunate enough to receive assistance from Shevaughn, one of their technical support specialists. I am compelled to share my experience and highlight the exemplary service I received.

From the very beginning, Shevaughn proved to be an invaluable resource. Despite my limited knowledge of the software, he patiently fixed the issue.

Shevaughn's expertise in Product Options was evident throughout our interaction. He quickly identified the root cause of my issue and offered a clear and concise solution. As a result, I was able to resolve the "option requirement" problem with minimal difficulty.

In addition to his technical prowess, Shevaughn displayed excellent customer service skills. He was attentive, empathetic, and responsive, making me feel valued and heard as a customer. His friendly demeanor and genuine willingness to help made the entire experience positive.

I cannot express enough gratitude for Shevaughn's exceptional technical support. He is a true asset to the Product Options team and a shining example of what customer service should be. Thanks to his help, I can now confidently and easily use the "option requirement" feature. I highly recommend Product Options, not only for their excellent software but also for their unparalleled customer support, exemplified by professionals like Shevaughn.

Camila's Patisserie
美国
2个月 人在使用应用
Product Customizer已回复 2023年4月3日

Hello to our friends at Camila's Patisserie

Thanks for sharing your review with us and the community. We're thrilled to learn that Aman was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!

Cheers,
Pushpesh & the Product Customizer Support Team

2017年1月27日

Totally groovy.

Has definitely upped our customizable game in offering solutions to our customers and custom apparel. Service has been great through use, implementation and adjustments as necessary. Do wish I didn't have to use another app to export groups of orders for easy reference.

Savage The Ultimate Apparel Company
美国
4年多 人在使用应用
2023年4月28日

It is the best app I have ever used to customize my products on Shopify. Customer support is the best and fastest I've ever seen. Recommended 100%

Courier Running Club
西班牙
2个月 人在使用应用
Product Customizer已回复 2023年4月28日

Hello to our friends at Courier Running Club

Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!

Cheers,
Pushpesh & the Product Customizer Support Team

编辑时间:2024年4月18日

customer support was fast and answered my questions.
My Issue was resolved quickly once I used the Chat system.
Thank you

Makes by Mike
美国
4年多 人在使用应用
Product Customizer已回复 2019年12月30日

Hello friends from Makes by Mike!

Your store is awesome! Glad the app is helping your store -- we think it's great as well! Also, we're proud of our staff and glad they provided fast support. Appreciate the top notch review... Hope your Makes by Mike products sell massively!

-Sean the Customer Success Manager & The Product Options and Customizer Support Team