Product Options & Customizer , 1,617 条评论
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Product Options & Customizer is arguably the best Shopify app on the market when it comes to providing custom options and/with conditions on your Shopify store.
The app is really easy to use and setup and their support team is readily available to assist whenever you reach out to them. I'm particularly grateful to Amam and Shevaughn who were on standby to put me through whenever I encountered any issues.
Way to go team!
Hello to our friends at myeventpass
Thanks for sharing your review with the community and us. We're thrilled to learn that Shevaughn and Aman were able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store a great success!
Tanu & The Product Customizer Support Team
The slowest app I've ever used. Just add a filter for bulk editing then It took you a thousand years to wait. https://ibb.co/Bjdp19b
Hello to our friends at Tmarc Tee
Thank you very much for leaving us this feedback. This is Pushpesh, the Customer Success Manager with Product Customizer.
I am sorry to hear that the app did not work perfectly on your store. We regret that we were not able to provide you with a good app experience. I'm VERY sorry about this, it is not at all what we aim for.
You left us a 1-star review without ever contacting support for help. I am sure we could have helped you with the issue you were facing. It is possible to have a little delay while adding a filter for bulk editing depending on the number of products in your store. However, what you described isn't normal and should not have happened. If you are still facing the issue, please reach out to us at support@productcustomizer.com and we will be glad to help you.
We also love to offer complimentary live screen-share calls to all our valued clients where we can talk you through the whole process and make double-sure our app is playing well with your theme. We work hard to make sure every merchant who uses our app has an A+ experience. I sincerely hope that you would give us another chance to get it right for your store.
Regards,
Pushpesh & the Product Customizer Support Team
So handy to have! You're able to customize everything. I just wish I could customize how many quantities I have of something (for example - necklace chain colours but I only have 1 left of a certain colour)
Only just started using this app but works well for the initial couple of products I've used it for. Easily installed, support does all the work if necessary and response is very quick indeed.
Hello friends from Elstead Maps!
Many thanks for taking the time to give us this 5-star rating. Our team does try hard to respond quickly and implement fixes in real-time. We appreciate your business and hope your store sells millions! :)
-Sean the Customer Success Manager, & The Product Options and Customizer Support Team
Love this app so much, it has allowed me to completely customise my listings to make it extremely customer friendly
Hello friends at Wallflower Arrangements! This is Sean, the Customer Success Manager with Product Customizer :)
Really cool that you took the steps to leave us this stellar review! Thank you! Glad our app could fill that "variant gap" for you. Hope Wallflower Arrangements is a big hit in the online world in the coming months!
-The Product Options & Customizer Team
This app is easy to use, allows for all of our customizations to be easily entered by our customers. Plus, customer service is great. Emails are promptly answered, and little tweaks are promptly handled...Love it
Aman has helped me with all of the issues I had with the app configuration. He has been very attentive by making sure everything has been set up the way I needed. The app does everything I need it to. Highly recommended!
Hello to our friends from Cake or Death
We're so happy to hear that you are enjoying Product Customizer. We’re pleased that Aman was able to help you with the app configuration. We’ll make sure we pass your kind words along to Aman, who we know will be delighted to read your comment. Thanks for taking out the time to leave such a wonderful review. We wish you and your store great success!
Cheers,
Pushpesh & the Product Customizer Support Team
We have a small budget, but we sell items that have a lot of options which quickly eats away at our product (SKU) quota. ProductCustomizer has saved us from having to upgrade our Shopify account by allowing us to have multiple options without using up all our SKUs. What a Godsend! An added bonus is the ability for our customers to upload files to us and add customized text. ProductCustomizer is also very easy to install and even easier to use. Couldn't recommend it more.
This app is wonderful to add various options to all of your products! Customer service (Aman) was very helpful!
Hello to our friends at Juniper and Co LLC
Thank you for your glowing review. We're so happy to hear that you are enjoying Product Customizer. Aman is our team's superstar and we are elated that he was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed! We’ll make sure we pass your kind words along to Aman, who we know will be delighted to read your comment.
Cheers,
Pushpesh & the Product Customizer Support Team
This app has prevented customers from adding products to their cart ON BLACK FRIDAY! and no response from developer for the past 5 days. HORRIBLE>
Hello!
This is Sean, the Customer Success Manager for Product Customizer. We took over this app from the previous owner :)
You left a negative review for Product Customizer a long time ago and I am emailing to see if you wouldn’t mind removing it (or adding more stars)?
We have already made several improvements and fixes to past issues with this app (including new features and 24/7 support) - and it REALLY helps our ranking on the App Store if we can remove the handful of negative reviews.
Please let me know how I can support you and help in return? I appreciate it very much!
-Sean & the Product Customizer Team