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The setup with the pagefly integration was easy and quick and the interface is intuitive and works well. When facing issues the support team answered quickly and put everything into place in the matter of moments. I would definitely recommend this app.
Hello to our friends from Movie Pets
We are glad we were able to resolve your issues! Thank you so much for taking the time to leave this excellent review. We're glad we could be of service to you and hope we can assist you again soon.
Pushpesh & the Product Customizer Support Team
Kim was great! the installation was challenging for us to install and Kim did it for us in no time all! This app works great for us and has everything we need and it is really really easy to use. I would recommend this app to anyone who needs simple to use and understand apps.
I use this app to help customers personalize items that they want to order for themselves or for family members. It works wonders when allowing to join in the wonders of people lives.
Hello to our friends from G&G Apparel Products LLC
We are incredibly grateful that you took the time out to leave us such a wonderful review. We're so happy to hear that you are enjoying Product Customizer. We love having you as a customer and we are always here to help your Shopify store succeed!
Tanu & The Product Customizer Support Team
Does not work! They'll take your money for a service they do not fulfill. Have never been able to download any files my customers have uploaded, I have to email them and ask them for it directly. Complete waste of money!
Hello to our friends from TopLinePrints
Thank you very much for leaving us this feedback. This is Pushpesh, the Customer Success Manager with Product Customizer.
I thoroughly checked your concern and this is something we can fix. The issue with file uploads occur generally when ajax is enabled on your theme. We are also working on a permanent fix which should be rolled out very soon so that you never have to face these issues again. I understand your frustration at not being able to download the files with your orders. I want to assure you that we are working round the clock to address your issue.
Again, we are so sorry about what happened here (it is not normal with our app). We work SUPER hard to make sure every merchant who uses our app has an A+ experience.
Regards,
Pushpesh & the Product Customizer Support Team
This app is great when your theme limits you to certain restrictions this app allowed us to ensure we could have personalised products on our website
Ideal and easy to use
Would definitely recommend
the selections are not loading, very unsatisfied with the customer service - they are never accountable to any issues happening between the app & shopify.
Hello to our friends at ByDaile
Thank you very much for leaving us this feedback. This is Pushpesh, the Customer Success Manager with Product Customizer.
I want to extend my sincerest apologies for the negative experience that you had with our customer service. I understand your frustration and want to assure you that the issue is at Shopify's end which is causing your selections to not load on the cart page. To be honest, there is very little we can do apart from following up with Shopify in this particular case. I acknowledge that this could have been handled better and we are going to take corrective steps to ensure that this does not happen again.
If you are open to trying our app again, please let me know and I will personally take care of your case. We work hard to make sure every merchant who uses our app has an A+ experience. I sincerely hope that you would give us another chance to get it right for your store.
Regards,
Pushpesh & the Product Customizer Support Team
Ive tried a lot of customiser apps and this 1 is the best for customer service. You often find that a 1 size fits all with Shopify apps. However this one is different. They assigned a technical support worker to change the code to made it unique for my website. Aman was amazing this was all on the free plan. Once we knew the product worked we then purchased the paid plan.
Hello to our friends from TheGlamSquad.co.uk
We're so happy to hear that you are enjoying Product Customizer. We’re pleased that Aman was able to help you with the setup process. We’ll make sure we pass your kind words along to Aman, who we know will be delighted to read your comment. Thanks for taking out the time to leave such a wonderful review. We wish you and your store great success!
Cheers,
Pushpesh & the Product Customizer Support Team
Very helpful support team, don't hesitate to reach out to them for help. Quite simple to use and get going, I highly reccomend.
support is really amazing.. loved it also, a nice app for customization products.. I highly recommend it
Hello to our friends from funforever
Thanks for the awesome review. We're so happy to hear that you are enjoying Product Customizer. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!
Cheers,
Pushpesh & the Product Customizer Support Team
This app is amazing! Amazing straightforward functions. Love it! And the support is one of the fastest and most professional I have experienced! Very satisfied!
Hi amore jewels,
Thank you for your glowing review. We're so happy to hear that you are enjoying Product Customizer and all its functionalities. We love having you as a customer and are always here to help your Shopify store succeed! We are happy our support team was able to assist you!
`Harish - Customer Success Team! :D Cheers!