评论 (1,784)

整体评分
4.8
每个评分等级的数量
  • 88% 的评分是 5 星
  • 6% 的评分是 4 星
  • 1% 的评分是 3 星
  • 1% 的评分是 2 星
  • 4% 的评分是 1 星
编辑时间:2021年4月28日

Hoping that support gets better. We had an issue where the prouct dropdowns we created stopped calculating and adding the extra charges to the customization. For example, we might offer customers the ability to upgrade to white glove delivery for an extra fee. This is currently not adding the extra fee at all. When I recorded a video gif of the problem and sent them a link, they tried to say it's slow internet even though my gif clearly shows the blunder happening. Hoping to update my review once they fix it, but going on day 3 during one of the biggest selling periods of the year for us (mother's day) without a fix. UPDATE: Customizer has been fixed and is working, although I'm going to keep this review at 3* until it works solidly for a month without a hiccup.

BedPlanet
美国
大约1年 人在使用应用
Product Customizer已回复 2020年11月5日

Hello to our friends from BedPlanet

Thanks so much for sharing your experience with us! We really appreciate you taking the time to share your feedback and being so open with us. We're really thankful for amazing customers like you and we hope your store scores it big online! :-)

-Melissa & The Product Options & Customizer Team

2013年9月15日

This app is wonderful! Many of my products are customizable (personalized) and before getting this app, customers were having to send me separate emails to tell me names, colors, etc. to put on my buttons. Now they can click options quickly while they're on the product page.

And, it is so EASY to use! I highly recommend it!!!

badgepops
美国
大约1年 人在使用应用
2015年7月2日

Really nice app, easy to understand and work with. If you want to translate your site, this app works well with langify. And the support team, how can i say, amazing!!

Atelier 4920
加拿大
大约1年 人在使用应用
2016年1月7日

The product itself is pretty awesome, easy to use and does exactly what it says on the box...but what really got me was the customer service. It was unbelievable...someone responded to me within the hour, and they set everything up for me nearly instantly! Totally worth it just for the customer service alone.

Fuzzy Birch
英国
大约1年 人在使用应用
2017年6月15日

Super easy to use, integrates perfectly with my shop. I needed some minor adjustments made and Ryan was very helpful - it was all done within a few hours. I tried a couple of other apps to add more options (and priced options) to my products, and this is definitively my favorite and the most user friendly. Thanks!

Le Cubicule
加拿大
大约1年 人在使用应用
2019年12月10日

This app is literally amazing! What really blew me away was the great customer service. I switched themes and realized that it didn't work as seamlessly as my previous theme. I reached and literally within 20 minutes I not only got a message well received email, but I got a "I've resolved those issues for you can you take look to verify that is has been resolved?" I am extremely impressed. It's very easy to use and fits exactly what I need!

Fantastic Pawz Pet Stuff
巴哈马
12天 人在使用应用
Product Customizer已回复 2019年12月10日

Hello friends from Fantastic Pawz Pet Stuff!

Your store is awesome! Glad the app is amazing for you -- we think it's great as well! Also, we're proud of our staff and glad they provided timely support. Appreciate the top notch review... Hope your Fantastic Pawz Pet products sell massively!

-Sean the Customer Success Manager & The Product Options and Customizer Support Team

2013年12月30日

Simple interface. Easy to set up. Outstanding customer service.
When I commented to the developer that the app didn't look quite as good as I'd hoped on my site, I was presented with a great solution within hours.
Could not rate highly enough.

CustomEyes
英国
大约1年 人在使用应用
2020年2月3日

This is a great app! The ability to add a custom element for an additional charge (special note for $3.99) allowed me to easily increase my revenues and profits.

Support is also fantastic. Yaneeke is a rock star.

Rose Bear Forest
美国
12天 人在使用应用
Product Customizer已回复 2020年2月3日

Hello friends from Rose Bear Forest!

Your store is awesome! Glad the app is working well for you and is allowing you to increase your profits-- we think it's great as well! Also, we're proud of our staff and loved your comment about Yaneeke being a rockstar =) Appreciate the top notch review... Hope your Rose Bear Forest products sell massively!

-Sean the Customer Success Manager & The Product Options and Customizer Support Team

编辑时间:2023年6月13日

These guys were brilliant, understood what I was trying to achieve and helped me through the process start to finish, with professionalism, skill and a bit humour.

These guys were brilliant, 7am, they jumped on a call and helped make some modifications after customer feedback. Polite, professional and know their stuff!

Thanks again

My Store
英国
12天 人在使用应用
Product Customizer已回复 2023年6月6日

Hello to our friends at My Store

Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to assist you. We can’t thank you enough for sharing your feedback with us and reminding us why we do what we do. We wish you and your store great success!

Tanu & The Product Customizer Support Team

2023年10月26日

Absolute blessing. I have been searching over and over for a product customizer and finally found this app. The best part is they will get on a call with you, 24-hour customer service, which is excellent!!!

Shevhaugn, was so understanding and helpful. I am a WordPress guy trying to design a Shopify store; therefore, his help was greatly needed. Thank you for all your help, Shevhaugn!!

BarknBloom
美国
12天 人在使用应用
Product Customizer已回复 2023年10月30日

Hi BarknBloom,

Thank you for taking the time to write us this review! We're very happy to hear that our app has fitted your needs so well, and its always great to hear such positive feedback about a member of our support team. Shevaugn is a rockstar and we're thankful to have him on our team!