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Shevaughn was really helpful and was able to make custom changes via code to meet my needs. Highly recommend
Hi SoulBond,
Thank you for your review! We're glad to hear that our team member Shevaughn was able to provide the custom changes you needed. Your recommendation means a lot to us!
Thanks again!
Deepanjoy was very fast, very efficient and very helpful
Hi The Crafty Octopus Jewellery & Gifts,
Thank you for your feedback! We're delighted to hear that Deep provided fast, efficient, and helpful service. We strive to ensure our team offers the best support possible.
Thank you for choosing our app!
Great product. Super simple to use and their support is outstanding. Very fast and easy to deal with. Highly recommend this app.
Hi Simply Stuffed,
Thank you for your review! We're thrilled to hear that you find our app great and easy to use, and that our support team has been outstanding in their responsiveness. Your recommendation means a lot to us.
Thanks for choosing our app! We're here to help whenever you need us.
When this app goes wrong... which it can do, they are extremely slow to fix the issue with your store and are not bothered about you losing sales and money. Can take them long times to fix problems and support staff can just ghost you.
Would not recommend... lost thousands when they refused to make simple fixes over night. If anything goes wrong out of hours be aware that they cannot fix and you will have a broken website all night and make no sales.
Hello friends from Flawless Moissanite,
Thank you for sharing this feedback. Sadly, we did experience a very rare breaking issue with our app earlier this week (7/29). In many years of serving merchants, we've never experienced an issue to this extent... So we do not expect it to ever happen again.
Our developers did fix the issue in short order and the app has been functioning 100% since then. However I know that this can impact a store's ability to sell, and every moment counts.
Thanks SO much for your understanding and communication here. We have implemented a new system of checks and balances in our servers to make sure this never happens again.
-Cristal - Tech Support Manager
The team at Product Customizer has been a game changer for our personalized business! If we have any issues they are on it and make it right asap! So happy with this app!
Hi Joy Creative Shop,
Thank you for your feedback! We're thrilled to hear our app has made a positive impact on your personalized business. Our team is dedicated to quickly addressing any issues and ensuring everything runs smoothly.
Your satisfaction means a lot to us!
Powerful tool for a very reasonable price, live chat team is very helpful.
Hi Shedlife Workwear,
Thank you for your feedback! We're glad to hear that our support team was helpful. We're here to support you every step of the way.
Thanks for choosing our app!
Shevaughn was great! Very kind and helpful! Very responsive as well.
Hi KW Custom Creations,
Thank you for your feedback! We're happy to hear that our team member Shev was able to assist you effectively and make your experience positive. Providing helpful and responsive support is a priority for us.
We appreciate your trust in our service!
Once the app was set up correctly, it seems to work great.
Hi Apex Performance Premier Racing Outfitters,
Thank you for sharing your experience! We're glad to hear the app is working great for you.
We appreciate your feedback!
good job good sav
Hi Camilla Ferrera,
Thank you for your feedback! We're glad to hear that you received excellent help. We strive to provide great support and are pleased it met your needs.
Thanks for your support!
Shevaughn has been an amazing help for me and quick to respond as I get ready to launch my website. If you have products that need customization, then this is the app for you.
Hi StevieDecals,
Thank you so much for your kind words! We're thrilled to hear that Shevaughn was able to assist you quickly and effectively as you prepare to launch your website. It's great to know our app is meeting your customization needs!
We appreciate your recommendation and wish you the best of luck with your launch!