评论 (1,776)

整体评分
4.8
每个评分等级的数量
  • 88% 的评分是 5 星
  • 6% 的评分是 4 星
  • 1% 的评分是 3 星
  • 1% 的评分是 2 星
  • 4% 的评分是 1 星
2023年12月6日

Although it has been a little challenging figuring things out Shevaughn at customer service has helped me to fix the things I need to fix to give my customers the best shopping experience possible.

Gift Hut USA
美国
11天 人在使用应用
Product Customizer已回复 2023年12月8日

Greetings Gift Hut USA,

Thanks for reaching out to us to help you get your app set up to promote the best experience for your customers. Shevaughn is a great support team member and we appreciate you acknowledging his assistance. Please reach out if you need anything else!

The Support Team

2024年1月8日

It is a great app, and I am shocked that the team decided to have a free plan for such a great app, I did run into problems with my theme but the support team was super helpful and also responded to all my messages way faster than expected. Great Product, Would recommend. But, as a little heads up, You do need to have a Shopify store 2.0 theme for it to work!

SegPrint Studio
澳大利亚
5天 人在使用应用
Product Customizer已回复 2024年1月10日

Hello SegPrint Studio,

Thank you for leaving this great review and giving information to future merchants regarding Shopify 2.0 theme. We are glad that you reached out to support for assistance once you needed it. That is what we are here for!

The Support Team

2024年3月29日

The app is good but the customer service is so so amazing and helpful- would defo recommend!!

Named Jewellery
阿拉伯联合酋长国
6天 人在使用应用
Product Customizer已回复 2024年4月1日

Hi Named Jewellery,

Thank you for this outstanding review! Our customer service team is super dedicated to creating the best experience possible for our merchants, so this type of feedback is music to our team's ears. Please do not hesitate to reach out to us for any future needs!

2023年11月30日

Excellent App with Outstanding Support!

Delicate Leather
越南
大约2年 人在使用应用
Product Customizer已回复 2023年12月4日

Hello Delicate Leather,

Thank you for taking the time to leave us this 5-star review! We are happy to hear that the app and support is what you were looking for!

The Support Team

2024年4月3日

I would recommend this to anyone trying sell products with pictures or other options that need to be added. The person who helped me was amazing. I appreciate him so much. He took so much stress off me. He deserves the biggest raise. Thank you thank you thank you.

RLS Creations
美国
大约2小时 人在使用应用
Product Customizer已回复 2024年4月4日

Hi RLS Creations,

Thanks so much for this wonderful review. We're thrilled that you are having such a great experience with our app and the team supporting it. We always strive to provide the best service possible and are gratified to hear that we've hit the mark. Thanks again!

2024年3月26日

Support is very supportive!!!!

CosVillage
英国
大约5年 人在使用应用
Product Customizer已回复 2024年3月27日

Hi CosVillage,

Thanks for the positive feedback about our support team. As you say, our support team's goal is to be as supportive as possible! We're always here to assist you, no matter how minor the issue. Cheers!

2024年4月4日

I am a day one user, and I will say their customer service is OUTSTANDING! They responded promptly (I think it took 2 minutes max), and they immediately started helping with my store.

Thanks again!

Fitzwater Leather
美国
大约3小时 人在使用应用
Product Customizer已回复 2024年4月8日

Hi Fitzwater Leather,

Thanks so much for the kind words! We have an outstanding customer support team who always go above and beyond for our merchants. Cheers and happy selling!

2024年2月7日

I was so stressed out trying to figure so many things out and I received help from a representative. They went above and beyond to help me and granted every single thing I asked for with patience and kindness. Thank you x 10000000!!!

Aromë Fragrances
美国
2天 人在使用应用
Product Customizer已回复 2024年2月9日

Hello there Arome Fragrances,

We hate to hear that you were stressed out, but we are happy that you reached out for help! We want you to have the easiest experience possible and our team is good for making that happen. Thank you for acknowledging our support and please if you need us, reach out before the stress begins :)

The Support Team

2024年2月17日

Very helpful and went above and beyond.

Hampsons Homewares
澳大利亚
接近10年 人在使用应用
Product Customizer已回复 2024年2月20日

Hi there Hampsons Homewares,

We are happy to hear that our support team went above and beyond what you expected. Thank you for leaving us this review!

The Support Team

2024年2月16日

I love the concept of this app and when it works its great, but its so glitchy!

ShopEleven11Extensions
美国
8个月 人在使用应用