评论 (1,766)

整体评分
4.8
每个评分等级的数量
  • 88% 的评分是 5 星
  • 6% 的评分是 4 星
  • 1% 的评分是 3 星
  • 1% 的评分是 2 星
  • 4% 的评分是 1 星
2017年1月9日

I think that the app has been down for some time. I need you to fix it thanks.

Kkw Holsters
美国
大约1年 人在使用应用
Product Customizer已回复 2020年3月19日

Hello!
This is Sean, the Customer Success Manager for Product Customizer. We took over this app from the previous owner :)

You left a negative review for Product Customizer a ...

2020年9月3日

The technical support department is too bad, always prolonging the support time, badly affecting the business. 1 star

Family Shark
越南
大约1年 人在使用应用
Product Customizer已回复 2020年9月4日

Thank you very much for leaving us this feedback. This is Sean, the Customer Success Manager with Product Customizer.

I see that your unique theme was causing a rare issue ...

编辑时间:2024年6月17日

This app constantly crashes, you have to check it everyday to ensure its options are working. Today noticed options were missing, clicked on app, it had an update of the app. App updated and now I can't see any of my account information. Page comes up blank. Been waiting on support response all day. Customers cannot check out due to issues on the listing not showing. it's good when it does decide ...

JAS CRAFTY CREATIONS
美国
11个月 人在使用应用
Product Customizer已回复 2024年1月16日

Hi JAS CRAFT CREATIONS,

We are aware that you are experiencing an issue where product options seem to be getting duplicated when creating new products. Unfortunately, we have ...

2023年5月24日

Very buggy..several issues with loading, app doesnt work from time to time. No solutions for simple issues.

My Baby Babbles
印度
9个月 人在使用应用
Product Customizer已回复 2023年5月25日

Hello to our friends at My Baby Babbles

Thank you very much for leaving us this feedback. This is Tanu, the Customer Success Manager with Product Customizer.

I want to extend ...

2019年6月26日

We would not recommend using Product Customizer if you need to add options that cost the customer extra. The app has a serious glitch that causes those charges to stick around in the cart even after a customer removes the associated product from their cart. The issue has persisted for months, and the developers have been unable to fix the problem. (Communication on the status of the efforts to ...

KMM & Co.
美国
7个月 人在使用应用
Product Customizer已回复 2019年6月27日

Hello!
This is Sean, the Customer Success Manager for Product Customizer. We took over this app from the previous owner :)

You left a negative review for Product Customizer a ...

2020年6月13日

Updated my product in my store. It doesn't showed inside this apps. ZZzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzz

UNIQ's - Gift Store
马来西亚
7个月 人在使用应用
Product Customizer已回复 2020年6月15日

Hello!
This is Sean, the Customer Success Manager for Product Customizer.

I'm so sorry that there was a delay between when you updated a product on your store and when it ...

2019年6月12日

Im sure the app is fine but the customer service is terrible. Two weeks without a reply and my store has had to be closed the entire time. These guys have cost me afortune and cannot be relied upon if your business needs custom options.

Overview Design
英国
4个月 人在使用应用
Product Customizer已回复 2019年6月14日

Hello!
This is Sean, the Customer Success Manager for Product Customizer. We took over this app from the previous owner :)

You left a negative review for Product Customizer a ...

2019年11月28日

This app is not working and now a days we have to work with everything ready for Christmas and more promotions.. Please react!!!!!!

Minfy.mx
美国
3个月 人在使用应用
Product Customizer已回复 2019年11月29日

Hello!
This is Sean, the Customer Success Manager for Product Customizer. We took over this app from the previous :)

You left a negative review for Product Customizer a long ...

编辑时间:2018年8月8日

very unsatisfied with the customer service. Had to uninstall.

Eternal Tattoo Supply
美国
3个月 人在使用应用
Product Customizer已回复 2020年3月19日

Hello!
This is Sean, the Customer Success Manager for Product Customizer. We took over this app from the previous owner :)

You left a negative review for Product Customizer a ...

2020年6月6日

After removing the App it's still there on my Theme code causing conflict with the New App that i have install on my shop, have contact the DEV team for solution to Remove Completely their App form my Store. Still waiting their response....

EUG FASHION
美国
3个月 人在使用应用
Product Customizer已回复 2020年6月8日

Hello again friends from EUG Fashion!

Just a friendly followup to make sure your issue is resolved? We did respond and fixed the code the same day you emailed us and posted ...