評論 (1,803)

整體評分
4.8
各級評分數量
  • 88% 的評分為 5 顆星
  • 6% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 4% 的評分為 1 顆星
2025年1月2日

This app is absolutely perfect for my needs - My customers can personalise their orders with ease and saves me a lot of time.

The app didnt work properly in a certain area and when I contacted customer support, they were very helpful and had my problem sorted within 24 hours. I am very happy with this app and I recommend it to anyone selling multi-optional products on thir store.

elephano.com
英國
使用應用程式 接近5年
Product Customizer 已回覆 2025年1月16日

Hi elephano.com,

Thank you for sharing your experience! We’re delighted to hear the app has streamlined your process and made personalization easier for your customers. It’s great to know our support team resolved your issue promptly.

We appreciate your recommendation and support!

2025年1月3日

Great customer service.
My store stopped working with the Customizer App. I contacted customer services and was told it was because the theme I was using was old and had become un-supported.
I was guided towards new themes that would work.
I have updated my store and everything is good again. Shevaughn was very helpful and guided me through the whole process.

Black Sheep Design
英國
使用應用程式 8年多
Product Customizer 已回覆 2025年1月16日

Hi Black Sheep Design,

Thank you for your feedback! We’re glad Shevaughn was able to guide you through updating your theme and getting everything back on track.

We appreciate your trust in our app and support team!

2025年1月17日

Really helpful team. Quick response and ready to assist whenever needed. Deep (from the team) even went beyond what was just needed and give me a few other helpful suggestions too. He was eager to get my problem solved and hopped on to a call twice within the same day. Thank you Deep and product options teams!

Getspexy
印度
使用應用程式 5年多
2024年11月25日

Shevaughn has been a wonderful help in getting the customizer to work flawlessly on my website. I can't thank him enough - the app is fantastic for having customers add add-ons to their orders and its a perfect addition to any website!

SNASH JEWELRY
美國
使用應用程式 7年多
Product Customizer 已回覆 2024年12月3日

Hi SNASH JEWELRY,

Thank you for your feedback! We’re delighted to hear that Shevaughn provided wonderful help in getting the customizer to work on your website. It's fantastic to know the app is making it easy for your customers to add add-ons to their orders.

We appreciate your support!

2024年12月3日

Excellent customer service , if you have an issue they respond within minutes and usually have everything working very quickly

Robes 4 You
愛爾蘭
使用應用程式 接近6年
Product Customizer 已回覆 2024年12月30日

Hi Robes 4 You,

Thank you for sharing your experience! We’re glad to hear our team provided quick and effective support to resolve your issue.

Thanks for trusting PC!

2024年11月25日

Very helpful solving my issue of attachments not coming through with the orders. I had no idea I needed to update the theme. Great customer service and patience in solving my issue.

Soul Beadz and Bling
美國
使用應用程式 大約4年
Product Customizer 已回覆 2024年12月3日

Hi Soul Beadz and Bling,

Thank you for your feedback! We're glad to hear that our team was able to help resolve the issue with attachments and guide you through updating your theme. Your kind words about our customer service mean a lot to us.

We appreciate your support!

2024年11月11日

I have had this app since 2105 and I always receive very fast support and they always fix the errors while I wait. I love this app and its worth every penny!

Bella & Blush
美國
使用應用程式 8年多
Product Customizer 已回覆 2024年11月19日

Hi Bella & Blush,

Thank you for being such a long-time user! It's fantastic to hear that you've consistently received fast and reliable support. Your kind words about the app mean a lot to us.

We truly appreciate your loyalty!

2024年12月8日

Great app to use for custom products. The support is outstanding. I rarely have an issue, but if I do it's fixed in minutes. Thank you and the team for a great experience.

Freaky Ferments
美國
使用應用程式 大約3年
Product Customizer 已回覆 2024年12月30日

Hi Freaky Ferments,

Thank you for your wonderful feedback! We're so pleased to hear that our app has worked well for your custom products, and that our team has been quick to resolve any issues you’ve encountered.

We appreciate your trust and support!

2024年11月24日

Always so helpful and there when I need them. Quick and fast. Will help you with your theme and the app. Have been using for almost a year

TheArtsOfDani
美國
使用應用程式 10個月
Product Customizer 已回覆 2024年12月2日

Hi TheArtsOfDani,

Thank you for your feedback! We’re happy to hear that our team has been helpful and quick to assist you with both your theme and the app. Your continued use over the past year means a lot to us.

We appreciate your support!

2024年11月16日

I’ve been using the this app for my Shopify store, and it has completely transformed the way my customers interact with my products. This app makes it so easy to offer personalized products with a seamless and intuitive interface.
Quick Response Times: Whenever I ran into a question or needed help with a customization, the support team responded within minutes. It's rare to find such fast and efficient service, especially when you’re working with an app that handles important aspects of your store.

GiftsFulEra
印度
使用應用程式 大約2個月
Product Customizer 已回覆 2024年11月19日

Hi GiftsFulEra,

Thank you for sharing your experience! We're delighted to hear how much the app has improved your store's customer interactions and that our support team was able to assist you promptly.

Thanks for trusting us!