評價 (1,784)

整體評分
4.8
各級評分數量
  • 88% 的評分為 5 顆星
  • 6% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 4% 的評分為 1 顆星
2023年4月25日

Wow, the support is amazing. They got us up and running quickly. Helped with the installation and added some customizations. A+++

JovelyCo
美國
使用應用程式 3個月
Product Customizer 已回覆 2023年4月27日

Hello to our friends at JovelyCo

Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store a great success!

Tanu & The Product Customizer Support Team

編輯時間:2023年3月30日

Update 3/30/2023 Support team has been super easy and quick to help us with our issues we've encountered.

Very Indepth Application, however, we do encounter quite a bit of lag between the application and Shopify when we are doing a mass update to our products. A wonderful feature would be the ability to update the order of options in a template that automatically updates the order of options to the products that template is assigned to. We find ourselves have to remove all options from our products and reapplying the template each time we change the order of options in a template. Also to be able to apply rules to a template without first have to do it in the product customize page would be amazing.

Dynamic Designs
美國
使用應用程式 接近6年
Product Customizer 已回覆 2020年5月19日

Hello friends from Dynamic Designs!

Thanks for leaving this feedback. Mass-updates to products where thousands of changes are taking place with one click do unfortunately take a little time to flow through all back-end systems. But we will be looking into other ways to speed that up.

In regards to the limitations with making changes to templates that lots of products use, I am adding this to our product roadmap now. I agree that those functions would be really helpful. I've emailed you directly as well. Hit me up when you can - thanks again so much for your help!

-Sean the Customer Success Manager & The Product Options and Customizer Support Team

2023年8月11日

It works great, and if you happen to have an issue, their tech support is extremely fast and efficient!

gruporosadorodriguez
多明尼加共和國
使用應用程式 3個月
Product Customizer 已回覆 2023年8月14日

Greetings to you gruporosadorodriguez,

Thank you for taking the time to give us this great review. We are happy that our tech support could quickly assist you and that our app works great for your store. It is always fantastic that Product Options & Customizer can do what is needed to customize your products!

Stephanie & The Customer Support Team

2019年2月7日

Love this App.
Super easy to use and I had one problem once and support got back to me in 20 mins and fixed the problem!
Thanks again

The Pampered Pet
澳洲
使用應用程式 3個月
編輯時間:2022年9月5日

Update - 05.09.22
I've had a slight issue with the custom personalisation input, Aman fixed it straight away, hats off and very good service. Thank you. Very responsive and fixed the issues on my draft theme. Delighted with the service. I recommend this app to anyone, very professional. Thank you ~ Azana

Azana Photo Frames
英國
使用應用程式 大約8年
Product Customizer 已回覆 2020年6月8日

Hello friends from Azana Photo Frames Sleepwear!

Thanks very much for taking the time to leave our app this kind review! We are so glad you are delighted with our service. Hope Azana Photo Frames is massively successful, and let us know if you encounter any issues at any time - we are always here to help!

-Sean the Customer Success Manager & The Product Options and Customizer Support Team

2022年8月3日

Needed some customer support to make it work correctly, but he was very helpful and it now works as it should! Thanks!

JamieLeAnn
美國
使用應用程式 3個月
Product Customizer 已回覆 2022年8月4日

Hello to our friends at JamieLeAnn

Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success.

Tanu & The Product Customizer Support Team

編輯時間:2017年2月14日

The Product Customizer app saves me so much time and money!
Lots of rings we sell comes in the customer's choice of 24 different sizes, plus 5 different material options, plus 13 different center stone shapes, PLUS 9 different center stone sizes! These multiple different options used to mean that every ring spent hundreds of SKUs and without upgrading to a higher level of Shopify, I'd be limited to a very small selection of jewelry.

This app allows me to add different product options without the hassle of a 100,000 excel sheet for each product import -- and the saved sets make it a task that takes less than 5 seconds for each product.

I love it!

That said, my only wish for this product would be that it would allow for different product options input by Product Optimizer to update the cost of the product (like having different variants in Shopify does). Update: February 2017 I had asked for this variant pricing option for a year or more and it looks like the team at Product Customizer added this feature. I'll be using it soon.

Cubiczirconia
美國
使用應用程式 接近8年
2022年5月27日

3 choices? That is what Shopify gives you. Unlimited choices is what this app gives! Needed help from the developers but they were very quick and helpful in getting going

Easy Daysies
加拿大
使用應用程式 3個月
Product Customizer 已回覆 2022年5月30日

Hello to our friends at Easy Daysies

Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Cheers,
Pushpesh & the Product Customizer Support Team

2016年12月21日

The app is very efficient for what I do. It is fast and easily accessible.
The staff support is great also, assisting me in my needs and ensuring that the product worked well for me.

Cartoon Candy Caricatures
英國
使用應用程式 3個月
2017年6月12日

We have been using this app (live) for about eight weeks now and it has been worth every penny. Our store provides mostly custom products and having flexible / multiple options for a product are critical. Shopstorm's is by far the cleanest and fully functional of all the available apps, and I did indeed go through them all. What most of that money has paid for is the just excellent support. Sure there are a couple of bugs with the app but these developers are pushing the envelope of what basic functionality the base shopify platform is offering, so it's to be expected and all apps have their quirks. Where Shopstorm shines is how fast they will fix a problem for you and reply to your inquiries. I hope they continue to get large support from the community and can continue to improve upon this great app. If the look of the customization in the shopping cart could be cleaned up and a couple of other small issues worked out it would be a perfect app. Use this app and we can get them there!

Smpeyton
美國
使用應用程式 3個月