評價 (1,784)

整體評分
4.8
各級評分數量
  • 88% 的評分為 5 顆星
  • 6% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 4% 的評分為 1 顆星
編輯時間:2022年12月1日

We love the product customizer app. It works perfectly for our store and is at a great price point. Kevon from their customer service department is top notch and has went out of his way on a Saturday to help us with complicated code that was needed for our theme for our website to run properly. Highly recommend this app. Thank you Kevon! You're the best :) Update: We had multiple glitches over and over with this app. We lost hundred of dollars from the app not charging orders as expected. Even after speaking with customer service multiple times in one day, the app still failed. I would use caution adding this app to your store.

The Mason Bar Company
美國
使用應用程式 3年多
Product Customizer 已回覆 2022年1月10日

Hello to our friends from The Mason Bar Company

Thank you for your glowing review. We're so happy to hear that you are enjoying Product Customizer. Kevon is our team's superstar and we are elated that he was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed! We’ll make sure we pass your kind words along to Kevon, who we know will be delighted to read your comment. We appreciate the high recommendation :-)

Tanu & The Product Customizer Support Team

2022年2月12日

I have a problem with my old store and got great support from the support team. Very good Product and Customer Service. Thank you so much!

ATMTEE LTD
越南
使用應用程式 大約2個月
Product Customizer 已回覆 2022年2月14日

Hello to our friends from ATMTEE LTD

Thank you for the amazing review. We're so happy to hear that you are enjoying Product Customizer. We at Product Customizer truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Cheers,
Pushpesh & the Product Customizer Support Team

編輯時間:2023年5月8日

Ive had this app for over two years and it always gave me issues. Sometimes it doesn’t record the options that cost more and that cause issues with my customers. I would have to manually send my clients invoices or they would just cancel the order. Its crashed multiple times and is a hassle to use. HIGHLY DO NOT RECOMMEND!

Certified Textures
美國
使用應用程式 3年多
Product Customizer 已回覆 2023年5月16日

Hello to our friends at Certified Textures

Thank you very much for leaving us this feedback. This is Tanu, the Customer Success Manager with Product Customizer.

We appreciate your honest feedback, however, I'm not seeing a recent support request, we are happy to help you resolve your issue kindly reach out to us at support@productcustomizer.com

Tanu & The Product Customizer Support Team

2014年4月29日

This app is cool & easy to use, but most importantly had great customer service. When I had a small issue I wrote in, and got a response with a great fix immediately. Thanks!

greetabl
美國
使用應用程式 大約2個月
2022年9月6日

Got stuck trying to navigate this app, reached out to customer service and got Aman and he sorted out all my questions within the first 5 minutes of making contact. Defiantly a great app to have with your online store as the customer service is top notch. thanks again Aman you Legend.

Lets Relax Skincare
紐西蘭
使用應用程式 大約2個月
Product Customizer 已回覆 2022年9月7日

Hello to our friends at Lets Relax Skincare

Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app and we are glad that Aman could assist you! We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Cheers,
Pushpesh & the Product Customizer Support Team

2019年7月31日

We made some changes and had an issue with Product Customizer. We contacted app support and recieved really quick service. Daniel was very helpful and resolved our problem almost immediately after we contacted them.

Swag.
美國
使用應用程式 大約3年
Product Customizer 已回覆 2019年8月19日

Hello friends from Swag Store,

Thanks much for the positive review here - we truly appreciate it! Hope you'll consider changing your 4-stars to 5-stars instead? If there's anything else we can do to earn that, please let us know (support@productcustomizer.com). Daniel is the best, so I've passed on the kudos to him :) Hope your store sells millions!

-Sean the Customer Success Manager, & The Product Options and Customizer Support Team

2019年12月27日

Works really nice! And nice staff, they help me a lot with integration and configuration for this app.

norweik
葡萄牙
使用應用程式 大約2個月
Product Customizer 已回覆 2019年12月30日

Hello friends from norweik!

SO appreciate the time you took to give our app AND our customer service this great review! We hope your store is immensely successful! Let us know if there is every any questions or issues -- always here to help :)

-Sean the Customer Success Manager & The Product Options and Customizer Support Team

2022年3月16日

Amazing support i really recommend this app, there is everything you need in it. It is very easy to set up.

MyLittlePrint™️
法國
使用應用程式 大約2個月
Product Customizer 已回覆 2022年3月16日

Hello to our friends from MyLittlePrint™️

Thank you for leaving this thoughtful review! We appreciate you taking the time out to share this review with us and the community! We are delighted our support team was able to assist you. We love having you as a customer and we are always here to help your Shopify store succeed!

Cheers,
Pushpesh & the Product Customizer Support Team

編輯時間:2019年2月15日

This is one of my favourite apps now. Allows me to customise every product any way I want it.
The support team is fantastic, and is always there.
Would definitely recommend 10/10

Dogify
澳洲
使用應用程式 大約2個月
2014年3月30日

Great App! Allows for much more flexibility in options with Shopify's built in limit. Just wish there was a way to make some options not required with the selection of a previous option.

Lawless Lacrosse
加拿大
使用應用程式 大約3年