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very good support! they helped me with a setup issue within 10 minutes and the app overall is very easy to use
Hello to our friends at LCDFIX-Allee
Thanks for sharing your review with us and the community. We're thrilled to learn that our support team helped you with the setup issue quickly. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!
Cheers,
Pushpesh & the Product Customizer Support Team
Nice app and one we've used for quite a while now, very annoying though if you have thousands of products and you decide you need to alter or fine tune the variants, instead of simply changing group set you have to do it one by one taking days.
Also, by now for an app of this age, we would had expected conditional logic to had been developed and optional pricing for variants.
Hello!
This is Sean, the Customer Success Manager for Product Customizer. We took over this app from the previous owner :)
You left a negative review for Product Customizer a long time ago and I am emailing to see if you wouldn’t mind removing it (or adding more stars)?
We have already made several improvements and fixes to past issues with this app (including new features and 24/7 support) - and it REALLY helps our ranking on the App Store if we can remove the handful of negative reviews.
Please let me know how I can support you and help in return? I appreciate it very much!
-Sean & the Product Customizer Team
This app helped us create a custom product quickly and easily, but more important: the folks who built it were extremely helpful. Fast responses to requests and detailed explanations made all the difference - thanks!
I had an issue I needed fixing with the app, so I dropped them an email and they were so quick to help me and get it fixed! Thank you Yaneeke!
Hello to our friends from Hoadys
Josie, thank you so much for leaving us this awesome review! We really appreciate the kudos! We are glad we could help, don't hesitate to reach out to us if you have any more queries.
Cheers,
Pushpesh & the Product Customizer Support Team
This app is easy to use and provides a lot of functionality. The support was fast and friendly as well. Definitely recommend!
Hello to our friends from Sara Gabriel B2B,
Thanks a lot for leaving this GREAT review! We really appreciate it! Thanks as well for the kudos on our customer service! We wish your store all the best online!
Melissa & The Product Options & Customizer Team
Product Customizer is a great app and would recommend it. We use it for flower orders on our website, it's super easy to use and the support team is always so helpful and quick to respond! The only reason I gave it 4/5 is because there have been a few occasions when required fields have not populated on order forms. Not sure if this is because the customer was able to skip over it or if it just didn't transfer to the order page.
Hello to our friends at Charleston Street
We are grateful that you took the time to share your review with us and the community. Delighted to learn that you had a positive experience with our app. Should you see the issue with the required fields again - please let us know and we will address the issue ASAP. We're glad we could be of service to you and hope we can assist you again soon.
Cheers,
Pushpesh & the Product Customizer Support Team
LOVE this App and absolutely love the support staff. Quick and efficient, just the way you need it to be in business.
Thank you very much for not only a great App but for taking care of me.
I'm no pro by any means and these guys made it easy. I highly recommend them.
Product Customizer has been a truly awesome app! It makes adding options to each product seamless, no more confusing variant mayhem. This app is extremely user friendly, very quick and simple to use and access. And the best part is their customer service, if you have a question or need help with something they are super quick to not answer but fix it and then follow up to make sure it works correctly. We would highly recommend Product Customizer! No problems or issues to report of as of yet.
Great way to add custom fields to your website!!!
I now love this app after the recent update. Adding options & templates is super easy. The edit feature on templates is easy and convenient. The edit feature when adding in a bulk edit is easy and convenient. From the many app choices, I'm very pleased that I chose Product Customizer. Looking forward to the radio button selections that is soon to come. The only improvement could be same-day turnaround, rather than sometimes next-day support and/or a contact phone number.