整體評分
4.8
各級評分數量
  • 88% 的評分為 5 顆星
  • 6% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 4% 的評分為 1 顆星
2024年4月19日

Wonderful app and extremely great customer service. When reaching out the team responded within MINUTES! Crazy fast, would definitely reccommend

strictlygeneric
美國
使用應用程式 2年多
Product Customizer 已回覆 2024年4月23日

Hi strictlygeneric,

Thanks for sharing! We're thrilled to know our team member Shevaughn supported you successfully as providing great customer service is key for us. Thanks again for your feedback!

2024年4月16日

We love this app and the customer service is always so great. We have only had 2 small issues and they fixed it super quickly!! Thanks team.

ThatLittleCakeShop
紐西蘭
使用應用程式 接近3年
Product Customizer 已回覆 2024年4月18日

Hi ThatLittleCakeShop,

Thanks so much for taking the time to leave us this nice review! We're very happy to hear that you love our app and that you are consistently receiving great service from our customer support team. We're thrilled to have the privilege of serving merchants such as yourself. Cheers!

2024年4月22日

Amazing customer service, had a problem and it was sorted within 30 minutes!

YellowBlossomDesignsLtd
英國
使用應用程式 6年多
2024年3月26日

Deep helped me resolve an issue I was having with my site right away! Highly recommend

shopivyjewel
美國
使用應用程式 接近2年
Product Customizer 已回覆 2024年3月27日

Hi shopivyjewel,

Thanks for taking the time to leave us this nice review! Deep is an outstanding contributor on our team and always goes above and beyond to help our merchants. Please never hesitate to reach out to us for any future needs!

2024年1月7日

I have been using this app since I first started using Shopify, so since 2015 IIRC. It is perfect for highly customizable with many variations and, best of all, live chat tech support is FANTASTIC!! Last week I updated to a 2.0 theme and had no idea product customizer wasn't working ... not until I started looking at orders and realized there was no customization data present. I submitted as many screenshots as I could of all my efforts to fix the problem, created a staff account, and the Product Customizer team got everything working again within minutes. I'm so relieved! Thank you so much :)

justthegoods
加拿大
使用應用程式 9年多
Product Customizer 已回覆 2024年1月9日

Hi there justthegoods,

What a great review you left us! We really appreciate you taking the time to detail this review and acknowledge the support you received in setting up your new 2.0 theme. We strive to assist in every way that we can and we are here for you when you need us. Thank you for being a valued merchant!

The Support Team

2024年4月16日

Had a problem and very quickly got help from Aman and the problem is fixed!

Stag Design
英國
使用應用程式 10年多
Product Customizer 已回覆 2024年4月17日

Hi Stag Design,

Thanks for the 5 star review, and thank you for recognizing Aman! He's a great team member and will be thrilled to read this feedback. Thanks again!

2024年4月15日

Easy to use and rather dynamic. Customer Service is incredibly responsive and fixes problems quite quickly.

FYEAH Printing
美國
使用應用程式 8年多
Product Customizer 已回覆 2024年4月17日

Hi FYEAH Printing,

Thanks for the positive feedback! We're very happy to hear that the app was easy for you to use and you received speedy support from our customer service team. Cheers and happy selling!

2024年4月15日

I've been using this App for over 10 years, it's easy to use and the support is prompt and spot on every time!

Maria’s Portrait Studio
加拿大
使用應用程式 7年多
Product Customizer 已回覆 2024年4月17日

Hi Maria's Portrait Studio,

Thank you so much for this wonderful review and for using our app for such a long time! We are absolutely thrilled to have the privilege of serving merchants such as yourself. Please always feel free to reach out to our team for any needs!

2024年3月8日

Customer support was great. Walked me through exactly what needed to be done and should have my app error fixed!

Shevaughn was very helpful.

Thank you

Next Level Sports
美國
使用應用程式 6年多
Product Customizer 已回覆 2024年3月11日

Hi Next Level Sports,

Thanks for the nice review! Shevaughn is an excellent team member and we're thrilled that you had a great experience with our support team. Please always feel free to reach out to us!

2024年3月26日

Had an issue with the customized info carrying over to checkout, they fixed in a timely manner and great custom service!

Blue Sheep Bake Shop
美國
使用應用程式 5年多
Product Customizer 已回覆 2024年3月28日

Hi Blue Sheep Bake Shop,

Thanks for the positive feedback about our service! We're always striving to provide the best possible support experience for our merchants and are glad to hear that we've hit the mark here. Please always feel free to reach out to us for any future needs!