評價 (1,784)
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I have installed this app and set up some customisations. I needed help with somethings to get it working properly so I booked a call and Deep was very helpful and ironed out my issues, all working beautifully now
Hi Caldera.CAKING,
Thank you for sharing your experience! We're glad to hear that our team member Deep was able to assist you effectively during your call. Providing helpful and efficient support is our priority.
We appreciate your feedback and are here whenever you need us!
Deep Das is a very kind and friendly person. He helped me fix my problem within minutes. Thank you so much for the great service!!
Hi Mindify,
Thank you for sharing your experience! We're glad to hear that Deep provided quick and friendly assistance. It's great to know your issue was resolved swiftly.
We appreciate your support!
Exactly the features I need to have unlimited options, and product support was truly exceptional. Would definitely recommend.
Hi Southern Supply Party,
Thank you for your feedback! We're delighted to hear that the app's features meet your needs and that you found our product support exceptional. Your recommendation means a lot to us.
Thanks for choosing our app!
Using the free version has provided me with valuable options to enhance my store, the team behind the app are very responsive and helped to set up the options aswell as iron out a cart page error I was having.
Hi britrockheaven,
Thank you for your review! We're glad to hear our app provided you with valuable options to enhance your store. Our team is committed to being responsive and helpful, and we're happy we could assist with setting up the options and resolving the cart page error.
Thanks for your support!
yall just make it too hard to put the variant options there...and the variant otptions arent even working on the theme...usually we suppose to go to apps embeded and turn this on to work..but the app isnt even there.
Hi Huoroi,
Thank you for reaching out and sharing your experience with us. We’re sorry to hear that you’ve had trouble with the variant options and the app’s integration into your theme.
It seems there was some confusion regarding the setup, and we sincerely apologize for any inconvenience caused. We’ve tried to assist but haven’t received a reply, so we’re still here to help get everything running smoothly.
If you’d like, please reach out again and our team will be more than happy to walk you through the process and ensure the variant options are properly configured.
Thank you for your understanding, and we look forward to hearing from you soon!
Best regards,
The Support Team
Aman and Cristal were not only responsive, communicative and professional, he they able to fix our problems and concerns in almost NO time. We are thrilled to work with them and they saved us as we had a deadline! Thank you so much Aman! We are so incredibly grateful for the entire team. Functionality is amazing in Product Options & Customizer and their support is unparalleled.
ALL Shopify users,
HORRIBLE! and SACAM
Been with them for 8 years and they started an $99 for a plan (no other app as at that point)
They switched for a $24 a plan (Not idea how long ago) Most likely years ago....
Never told our company, been charging us $99 a month for 8 years when they have a plan (That we use for $24) We are not in the business of watching is an app changed a plan for a fraction...If you are a customer since they started, is just common sense to let us know.
They agree to return $300 ... make the math at $99 a month for 7-8 years... NOPE
No one will answer just someone called AMAN, no phone calls, no managers NOTHING.
After a month of e mails back and forth they just charge again $99 on June 27th.
No solution.
And actually, the app is not even working on my website that's been 11 years in business.
DO NOT GET THIS APP
Plenty of others more reliable.
Amanda from Shopsabs2b.com
You can e mail me if you want to see all e mails with AMAN with NO solution and Thousands of $ to them.
ceo@shopabs2b.com
Thank you guys and e mail me.
Hi Amanda,
We truly regret any frustration you’ve experienced and apologize for the misunderstanding regarding your subscription plan. You were charged according to the original plan you selected, and we only recently lowered our plan prices. The recent charge happened because the subscription change was not fully completed, and we didn't receive further instructions on how you'd like to proceed, despite our multiple attempts to assist you.
We're pleased to inform you that the last charge has been refunded today. Our support team has reached out to you again to schedule a call to resolve this matter, and we're looking forward to your response.
Thank you for your patience, and we’re committed to finding a solution that works for you.
Warm regards,
The Support Team
Easy to use and fast customer service
Hi Ivory Bloom Boutique,
Thank you for your feedback! We're glad to hear that you find the app easy to use and that our customer service has been quick to assist.
We appreciate your support!
I just underwent a very easy tutorial on how to work the application on Shopify it was very easy and very helpful! Thank you
Hi ScenceFiction,
Thank you for your feedback! We're glad to hear that the tutorial was easy to follow and helpful in getting you started on Shopify. We're here to support you every step of the way.
Thanks for choosing our app!
I've been using this app for many years. It's worked well with my products.. I recently had a problem and the support team responded super fast and resolved my issue.. highly recommend
Hi Vicious Paint,
Thank you for your review! We're thrilled to hear that you've been using our app for many years and that it has worked well with your products. We're also glad that our support team responded quickly and resolved your issue. Your recommendation means a lot to us.
Thank you for being a valued user!