評價 (1,783)

整體評分
4.8
各級評分數量
  • 88% 的評分為 5 顆星
  • 6% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 4% 的評分為 1 顆星
編輯時間:2019年8月26日

Super helpful customer service, responded to my questions right away and fixed the problem for me too.

Stone Mountain Press
美國
使用應用程式 5年多
2022年6月9日

I have been using this app for years. Great app to add more customization products. Whenever I have had issues I have been able to get ahold of someone quickly and get the issue fixed the same day. They even did a video call with me within a half hour of my contacting them recently when my options weren't adding correctly (my fault). Great app/company.

ohmlandcoils
美國
使用應用程式 5年多
Product Customizer 已回覆 2022年6月14日

Hello to our friends at ohmlandcoils

Thank you for the glowing review. We're so happy to hear that you are enjoying Product Customizer and that our support team was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Cheers,
Pushpesh & the Product Customizer Support Team

編輯時間:2022年7月12日

Product Customizer has been perfect for our site. We offer custom dog collars, belts, and wallets, and this app does it all, and does it well. Extremely easy to integrate and set up, and beautiful ascetically. Unparalleled customer service, a great product, and a fantastic sales team. Would recommend in the future. Update July 12 2022 - Spoke with support about an integration issue. Kevon was fantastic and we worked through the issue quickly. He made some great recommendations and was a pleasure to work with on this.

Over Under Clothing 2
美國
使用應用程式 5年多
2023年1月31日

Have used this app for years and it works perfectly for our products. Recently had a technical problem and customer service was amazing. Shevaughn fixed our problem in just a few minutes!! Would highly recommend.

PVC Invites - VIP Birthday Invitations
美國
使用應用程式 5年多
Product Customizer 已回覆 2023年2月1日

Hello to our friends at PVC Invites - VIP Birthday Invitations

Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We're thrilled to learn that Shevaughn was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Tanu & The Product Customizer Support Team

2019年11月8日

The team offers fast & professional service and it's also very easy to work with. Sent an email regarding to a glitch and got fixed in 10 mins. Impressive!

GoPlates
美國
使用應用程式 5年多
Product Customizer 已回覆 2019年11月8日

Hello friends from GoPlates!

Thanks so much for this great kudos! We love that you recommended our app out there, and that our support was impressive. We work so hard at it ;) Best of luck to your store!!

-Sean the Customer Success Manager & The Product Options and Customizer Support Team

編輯時間:2023年4月19日

We have been using this app for a long time, and it has been great. Today, I was having an issue with an image not showing up correctly, and Shevaughn resolved it for me. I really appreciated the quick response and helping me find a solution. Thank you, Shevaughn!
Update 4/19/23- we have been using this app for about 5 years on both of our websites. We use it to customize our product with embroidery and gift wrap. We recently updated our theme and had to also do some changes to our customizations. Shevaughn was great again with helping us do that. He has been a huge help. We highly recommend this app and this company. Customer service is excellent!

Starlet Satin
美國
使用應用程式 5年多
Product Customizer 已回覆 2022年9月23日

Hello to our friends at Starlet Satin

Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We're thrilled to learn that Shevaughn was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Tanu & The Product Customizer Support Team

2024年5月2日

Tried to use many product customizers for my store, I am running a couples niche so there are many options. so far this app was the cleanest looking, easiest to use and fit my store perfectly.
also the staff are really helpful, I had some issues with something and they answered me in about 1 minute and handled my issues professionally and patiently, special thank you for Deepanjoy and Aman for helping me out very kindly (=

LOOT BOX
以色列
使用應用程式 3個月
Product Customizer 已回覆 2024年5月7日

Hi LOOT BOX,

Thank you for your review! We're thrilled our app fits your store's needs and that Deepanjoy and Aman provided prompt, professional support. Thanks again for sharing!

2023年7月14日

We’ve been using app for several years to add custom options to products and it has always worked seamlessly for us. But they really stand out from a support perspective. In our migration to a 2.0 theme, they went above and beyond to ensure the app was installed and working before we published. Good support is not a given anymore, but this company really shines. Well done and we highly recommend.

Mellow Monkey
美國
使用應用程式 5年多
Product Customizer 已回覆 2023年7月17日

Greetings Mellow Monkey,

Thank you for the 5-star review. We love that your migration to the 2.0 theme went smoothly with our customer support assistance. We are here for you whenever you need us. It is great to hear that Product Customizer is benefiting your store!

Stephanie and the Customer Support Team

2023年9月6日

Their app is great. Customer service and support line even better!

Truphae
美國
使用應用程式 5年多
Product Customizer 已回覆 2023年9月11日

Greetings Truphae,

Thank you for taking the time to give us this great review! We love that you reached out and received the help you needed to set up your app the way you wanted it. It is great to hear that Product Options and Customizer can benefit your store.

Stephanie and the Customer Support Team

2013年10月16日

This app is perfect for my store, I have way too many variations for the products that I offer and Product Customizer makes everything so much easier. I love the feature that allows me to save a specific set of variants and then save it so I can apply it to another product! 5 stars all the way!

Vapy Vape
美國
使用應用程式 2個月