評價 (1,776)
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根據評分
I contacted the customer service team at Product Options & Customizer and they responded immediately without any wait time at all.
Deepanjoy spent a significant amount of time fixing the options and logic on one of my products.
He quickly found a solution and then added it to my remaining products.
I found him friendly, helpful and all my issues were resolves quickly.
Fantastic customer service and great product that is capable of dealing with extremely complicated product options.
I'd 100% recommend.
Hello to our friends from Sophia Alexander Gold Fingerprint Jewellery
Lucille, Thank you so much for taking out the time to leave such a detailed and wonderful review. We are very happy that we were able to assist you. We sincerely appreciate this honest and thoughtful review. It makes all our hard work worthwhile. We wish you and your store great success !!
Cheers,
Pushpesh & the Product Customizer Support Team
This was so easy to install! I was worried I would have to add the "snippets" into the theme editor, but they helped me and it was so easy! I high suggest you use this APP! Their support rep named Kim C. Was FANTASTIC!!! Not only did she help me with everything, she followed up with me several times to make sure I was set. She went above and beyond and was so incredibly helpful! THIS is called fantastic customer service!!!! On top of a fantastic app!!
My store requires a lot of variants and this app is perfect for that. From a shopper standpoint, the user experience using the variants is clean, easy, and organized. The customer service is also amazing! Steven was so prompt and thorough in his responses and solved all my problems and did the coding for me. Amazing product!
Hello friends from Rustic Luxe Designs,
Thanks for this great review for our app. Our team really is great - and we appreciate you saying so. Hope your store sells millions online! :)
-Sean the Customer Success Manager, & The Product Options and Customizer Support Team
Great app and the support team is very helpful. I had a response straight away and the new theme got updated with customisation. It would have taken me much longer to figure it all out and the support team did it in 2 minutes! thanks, i really appreciate it and will continue to use this app.
Hello friends at m i l e y & m o s s
Thank you for leaving this thoughtful review! We appreciate you leaving taking the time out to write this! We are happy our support team was able to assist you :-) We love having you as a customer and we are always here to help your Shopify store succeed!
Tanu & The Product Customizer Support Team
Our primary products are personalized signs, and this app has made it so easy to collect the personalization details our customers want on their products. The app allows us to create templates, so we can easily enable customization for new products with just a few clicks. Really cool! There are a good number of customization options, and the customization details are stored as line item options under each purchased product. This is important, as we can be sure to match the correct customization with the correct item on multi-item orders. Also, app support is fantastic! We had an issue where an update broke our conditional options, and support responded within a few minutes to start working on the issue. The support rep even stayed over after his shift ended to ensure the issue was fully resolved the same afternoon as we reported it. I am extremely impressed!
Hello to our friends at Address America
Thank you for the glowing review and the recommendation. We're so happy to hear that our support team was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!
Tanu & The Product Customizer Support Team
Love this app!!! Allows us to add endless options to our website. Excellent customer service!!!
We love the Product Customizer app; we recently updated our theme, and we've had some glitches that have cropped up a few times, and they've been the same problem. HOWEVER, the team at PC have responded really quickly to fix the issues, they fix them each time, and they've even worked on them over the weekend, which we really appreciate, bc ppl don't shop only during business hours! So thanks to Kevon and Shevaughn for addressing our problems so quickly. No app is perfect all the time, and things break - what matters is customer service and getting the issue resolved quickly, and you guys do that. So thank you so much!
Great app for giving all your products additional options in a variety of ways. Super helpful team behind the app, that are ready to help you if you need a hand. Definately worth it!
Hello to our friends from BergArtsmykke
We are super happy you love the app! Thank you for leaving us this awesome review, we truly do appreciate it :-)
-Melissa & The Product Options & Customizer Team
Problems with changing product customiser, however issues corrected really quickly with their support
Hello to our friends at Bespoke & Personal
Thank you for the glowing review and the recommendation. We're so happy to hear that you are enjoying Product Customizer. We're thrilled to learn that our support team helped you with issues quickly. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!
Tanu & The Product Customizer Support Team
Very useful app with great customer support. I really wish Shopify would have included these features, but besides that, the app is a must have for businesses that need more customizable options.
Hello to our friends at Visual Garage Inc
Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app and that our support team was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!
Tanu & The Product Customizer Support Team