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Shevaughn & Deep has been the best customer service person that I've worked with so far in any sort of technical issues.
First time we had an issue with the liquid error code for our customizer and our customization was not working on our site for several hours. Shevaughn was so amazing in helping us resolve the problem. He is very patient and quickly responded to all my questions.
After that I've contacted several times in regards to help with the customizer app and every time Shevaughn was so quick in resolving the issue and took his time to listen to all of our questions and explain everything very clearly.
Love the customer service and we've been using this app for several years and didn't have a lot of issues with it.
Good day to you I STOLE MY BOYFRIEND"S SHIRT!
This is a fantastic review, and we appreciate the time you took to write it as well as the acknowledgement you gave to our team members, Nicoz and Shevaughn. We strive to give this type of support to our merchants, and it appears that you got what you needed as a result. We are here to help if you need us again. Thanks for being a valued merchant!
The Support Team
Our business concept at waytorenew.com, is only possible because of the "Product Customizer". It's now possible for us to customize each product just how the customer want it. What is also important is, that the "Product Customizer" makes it possible to customize the price on each product depending on the options the customer makes.
Also i want to mention the customer service at Shopstorm - it's really good. They will help you with every single problem you might have, and quite fast.
We at Way To Renew can really recommend this app.
The support team are amazing, and were able to resolve any issues I had swiftly. Definitely recommend this app!
Hello friends at Uunique! This is Sean, the Customer Success Manager with Product Customizer :)
We appreciate you making the effort to leave us this awesome rating on the Shopify app store! Glad we could do a fabulous job for you. Here's to hoping Uunique sells millions! ;)
-The Product Options & Customizer Team
Excellent app, had an issue for the first time recently and it was promptly fixed! Would definitely recommend
Hello to our friends at Sheffield Store
Thank you for the amazing review and the recommendation. We're thrilled to learn that our support team helped you with issues quickly. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!
Tanu & The Product Customizer Support Team
Very Quick and helpful! I've been using this app for about 3-4 years and never had a problem with the app.
Hello to our friends at Prettyinkonly
Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!
Tanu & The Product Customizer Support Team
Super app and beyond all, amazing customer support!! This app allows me to have a full liberty for the variants in my store so the customer can personnalized each items. I've had a few little technical problems but the app team resolved them so quickly. I really recommend using this app!
Hello to our friends from Flamme en Rose
It's extremely nice of you to leave us this awesome review! We really appreciate you taking the time out to do so, please don't hesitate to reach out to us if you have any more queries :-)
-Melissa & the Product Customizer Support Team
The is the best app EVER! I have tried so many apps in an effort to offer more options. They have all been so difficult to use, not user friendly at all. They've all required extensive coding, tagging all your items, etc. I was up and running within minutes with this app and I'M LOVING IT! Customer service with installation help was super fast and I didn't have to even get frustrated!
App works great and when I did have a concern, customer support was super quick in responding and very helpful finding a solution. Thanks, Kevon, for the help!
Hello to our friends from Midnight Magic Lingerie
We’re pleased that Kevon was able to provide you with excellent service. We are incredibly grateful that you took the time out to leave us such a wonderful review. We will let Kevon know that his assistance is greatly appreciated. We would like to thank awesome customers like you for your amazing support! You rock!
Tanu & The Product Customizer Support Team
Great service and product. Emailed a few times to ask for help with the system and they’re always very quick at replies and very helpful with what I need
Hello Spoken Gifts LTD,
Thank you for your glowing review and we appreciate that our quick service has been helpful to you! The large selection of personalized gifts on your site looks fantastic. We are very happy that Product Customizer can add value to your store.
Stephanie & the Customer Support Team
Update 3/18/24: Continue to receive excellent customer service with quick responses when needed. Very satisfied.
Great App. Very simple to use and customer service is great with quick responses/solutions. We have a custom fishing tackle business, and this app allows our customers to provide us with the information they need to customize their products as desired and also allows us to capture the additional sales required to allow for a customizable product. This is a simple solution for product customizations.
Hello to our friends at GZ Lures Big Game Supply
Thank you for the glowing review and the recommendation. We're so happy to hear that you are enjoying Product Customizer. We're thrilled to learn that our support team helped you with issues quickly. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!
Tanu & The Product Customizer Support Team