Product Options & Customizer , 1,595 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its extensive customization features, user-friendly interface, and compatibility with Shopify 2.0 themes. It's ideal for businesses requiring product personalization such as monogramming or engraving. The customer support, especially the live chat, is praised for its promptness and professionalism. Merchants value the app's reliability and the ability to create templates for mass product application, saving time. It's highly recommended for product options and customization needs.
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Absolutely amazing product for my online store. Customer service is even better with their fast response and fast fix to my problem. Highly recommend!!
Hi Southern Glow Designs by Jennifer Marie,
Thanks so much for the positive feedback! We are so happy to hear that our app is suiting your needs and that you had a great experience with our support team. This is exactly the experience that we want merchants to have with our team. Please always feel free to reach out to us for any future needs!
Incredible customer service by Aman, replied within a minute and resolved my issue instantly. Very impressed.
the app does the job :)
Aman is great with app and product customisation support. I ended up choosing this app for my product customisation because of their exceptional customer support. Thanks!
Hello Bambi Bags,
We appreciate you taking the time to recognize Aman's support and the value you received from him. We take pride in offering the best customer support service we can offer. Welcome to Product Options & Customizer. We are here if you need us!
The Support Team
The app is good but the customer service is so so amazing and helpful- would defo recommend!!
Hi Named Jewellery,
Thank you for this outstanding review! Our customer service team is super dedicated to creating the best experience possible for our merchants, so this type of feedback is music to our team's ears. Please do not hesitate to reach out to us for any future needs!
Very helpful and went above and beyond.
Hi there Hampsons Homewares,
We are happy to hear that our support team went above and beyond what you expected. Thank you for leaving us this review!
The Support Team
Very knowledgeable, great customer service and you was very clear and great voice tone
Hi NewBlingers,
Thanks for the glowing feedback about our customer service! We always strive to provide the best experience possible, its great to hear that we were able to hit that mark for you. Feel free to reach out whenever you need any assistance!
Support is very supportive!!!!
Hi CosVillage,
Thanks for the positive feedback about our support team. As you say, our support team's goal is to be as supportive as possible! We're always here to assist you, no matter how minor the issue. Cheers!
Deep was extremely helpful and worked out a solution for me in a short space of time. Highly recommend!
Hi Xiggle,
Thank you for recognizing Deep! He is a fantastic member of our team and always provides top notch service. We are always here to assist!
I was so stressed out trying to figure so many things out and I received help from a representative. They went above and beyond to help me and granted every single thing I asked for with patience and kindness. Thank you x 10000000!!!
Hello there Arome Fragrances,
We hate to hear that you were stressed out, but we are happy that you reached out for help! We want you to have the easiest experience possible and our team is good for making that happen. Thank you for acknowledging our support and please if you need us, reach out before the stress begins :)
The Support Team
It has been about 3 years now and each time I have issues they fix them within 1 hour. I truly recommend. God bless everyone, the Lord Jesus Christ be with you all.
Greetings Flawlessraiders.net,
Thanks so much for your excellent review! We love to hear that you have benefitted from Product Options & Customizer for over 2 years and that you have been able to use our great support team to assist you. We value your business!
The Support Team