Reviews (1,784)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to manage multiple product customization options, essential for personalized items. It simplifies adding options like drop-down lists and image uploads, enhancing customer purchases. The support team is praised for their quick and effective resolution through live chat, email, and Zoom. Merchants recommend it for its reliable integration, functionality, and proactive customer service.

August 7, 2015

Product Customizer is a great app - does exactly what I wanted. A lot of my products have variables or personalized options, and this app makes creating and saving them a breeze. I had trouble installing it in my store but the help from the developer was fast and took care of everything. I'm impressed - an economical and effective solution to my variations problem.

Onedaysgrace
New Zealand
12 months using the app
January 23, 2022

The help that I had from Aman was totally outstanding, very very quick response, (I sent an email to them for help and within minutes I had a reply), and even at the weekend, I could not fault the help, advise and support that they have given me. Would totally recommend.

Andrea Fays
United Kingdom
12 months using the app
Product Customizer replied January 24, 2022

Hello to our friends from Andrea Fays

Thank you for the glowing review. We're so happy to hear that you are enjoying Product Customizer. Aman is the star of our support team and we are delighted to know that he was able to assist you above and beyond the call of duty. We love having you as a customer and are always here to help your Shopify store succeed! We’ll make sure we pass your kind words along to Aman, who we know will be delighted to read your comment.

Cheers,
Pushpesh & the Product Customizer Support Team

Edited December 13, 2021

I,CEO OF MOD MODE USE THIS APP TO SELL CUSTOM JEWELRY PRODUCTS! IT'S AN AMAZING APP AND A GREAT WAY TO SALE CUSTOM PRODUCTS. AND THE SUPPORT TEAM IS AWESOME!!!

Mod mode Accessories
United States
12 months using the app
Product Customizer replied December 14, 2021

Hello, friends at Mod mode Accessories

Thank you for your kind words we really appreciate it! :-) We are happy our support team was able to assist you :-) We would like to thank you, awesome customers, like you for your amazing support!

Tanu & The Product Customizer Support Team

May 2, 2023

Great app, better customer support. Easy to integrate. Used to add aesthetic drop down menus for customizing products. 10/10!

Sol to Soul Co.
United States
12 months using the app
Product Customizer replied May 5, 2023

Hello to our friends at Sol to Soul Co.

Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We're thrilled to learn that our support team was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Tanu & The Product Customizer Support Team

October 17, 2023

un peu compliqué pour moi mais le service client m'a bien aidé

Fast&Tuned
France
12 months using the app
Product Customizer replied October 18, 2023

Salutations rapides et accordées,

Merci d’avoir laissé cette critique fantastique ! C’est formidable d’apprendre que vous avez bénéficié d’un excellent service et que vous avez pu obtenir ce dont vous aviez besoin à partir des options de produit et de l’outil de personnalisation. Faites-nous savoir si vous avez besoin de quoi que ce soit !

L’équipe d’assistance des options de produit et du personnalisateur

July 15, 2021

We had changed our theme which caused some problems with the code. The support was quick to answer and solve our issue!

Foursided
United States
12 months using the app
Product Customizer replied July 19, 2021

Hello to our friends from Foursided

Thank you for leaving us this fantastic review! We are happy we could resolve your issue! :-)

-Melissa & the Product Customizer Support Team

February 7, 2020

This app is fantastic ! So easy to install and use. Customer service is 100%
Always respond within minutes.
Thanks guys

Henley & Co Australia
Australia
12 months using the app
Product Customizer replied February 10, 2020

Hello friends from Henley & Co Australia!

Your store is awesome! Glad you think the app is fantastic and easy to install and use -- we think it's great as well! Also, we're proud of our customer support =) Appreciate the top notch review... Hope your Henley & Co Australia products sell massively!

-Sean the Customer Success Manager & The Product Options and Customizer Support Team

January 23, 2019

Very Easy to use and amazing support. Responded to every email I sent them in record time. Had a minor issue and they corrected it for me in under an hour.

BrewSwag
United States
12 months using the app
March 6, 2017

This app is excellent! It works exactly like it should, but even better is the service you get from the creators. They have easily taken care of any questions I have and continued to make modifications when I needed them!! They are great!!

Erimish
United States
11 months using the app
September 19, 2013

Thank a lot for the team to fix some duplication code in the theme. It is a worth app to add to your store!

Story Tee Shirt
United States
11 months using the app