Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its extensive customization features, user-friendly interface, and compatibility with Shopify 2.0 themes. It's ideal for businesses requiring product personalization such as monogramming or engraving. The customer support, especially the live chat, is praised for its promptness and professionalism. Merchants value the app's reliability and the ability to create templates for mass product application, saving time. It's highly recommended for product options and customization needs.

December 6, 2015

Love the ap! Support was AWESOME and responded quickly!

Rio De Janeiros Rainbows
United States
6 months using the app
January 26, 2022

Simply the best support I have ever experienced. I wanted some customization and Kevon went above and beyond to help me with that. Really happy with the app and service

DiyosWorld
United Kingdom
6 months using the app
Product Customizer replied January 27, 2022

Hello to our friends from DiyosWorld

We’re delighted to hear that Kevon helped you to fix the issues you were facing with the app. We’ll make sure we pass your kind words along to Kevon, who we know will be elated to read your comment. Thanks for taking out the time to leave such a wonderful review. We wish you and your store great success!

Tanu & The Product Customizer Support Team

March 1, 2014

Just what I needed. The 100 variant limit from shopify was a little restricting. Product customizer freed me from that limitation and allowed me to offer the deals I need.

Happ-E-Vapes
United States
6 months using the app
Edited July 16, 2019

It is really helpful and the customer service is really good,
thanks and five stars to the great team!

Tashi Handicrafts
Hong Kong SAR
6 months using the app
Product Customizer replied August 19, 2019

Hello friends from Tashi Handicrafts,

What a fun store name you have! Thanks for this great review for our app. Our team really is great - and we appreciate you saying so. Hope your store sells millions online! :)

-Sean the Customer Success Manager, & The Product Options and Customizer Support Team

March 7, 2014

Lifesaver! Makes adding products with options so much easier and quicker! I sell personalized items so this app has been essential to gather the needed customization options from my customers.

Betsy N Co. Creative
United States
6 months using the app
February 7, 2014

It has saved me so much work. I can easily customise all my products. It reduced maybe 2 weeks work to a days work. Love Product Customizer.

Littlegifts.ie
Ireland
6 months using the app
May 24, 2021

Kevon is super helpful!!! He totally made the whole process so easy and the functions of this app can't be replicated by just signing up with shopify! highly recommend this app and also the customer service!

Polaris Fine Foods
Philippines
6 months using the app
Product Customizer replied May 26, 2021

Hello to our friends from Polaris Fine Foods

Thank you for leaving this awesome review! We are happy Kevon was super helpful! :-) We wish you and your store great success!

-Melissa & the Product Customizer Support Team

June 13, 2013

Most of the products I sell offer personalization and this app handles that beautifully. It's really easy to use, the ability to limit characters is awesome and the ability to store common settings and apply them to multiple products saved me a lot of time.

half-windsor
United States
6 months using the app
September 26, 2022

I really appreciate the customer service with this app. They fixed things right away. I was up and running easily.

Kalmashi
United States
6 months using the app
Product Customizer replied September 27, 2022

Hello to our friends at Kalmashi

Thanks for sharing your review with us and the community. We're so happy to hear that you are enjoying Product Customizer. We're thrilled to learn that our support team helped you with issues quickly. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Tanu & The Product Customizer Support Team

January 22, 2014

Very useful. I was looking for this functionality and it adds value to my business

Beer Merchandise
South Africa
6 months using the app