Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its customizable product options and user-friendly setup, ideal for businesses needing extensive product customization. It's praised for its reliability and compatibility with Shopify 2.0 themes. The customer service, especially Shevaughn and Nicoz, is commended for quick responses and effective problem-solving. The 24/7 live chat tech support is valued for its efficiency. A free plan is available for merchants with limited customization needs.

October 13, 2022

They were very helpful and quickly installed the app, where I was stuck. EVerything seems like working. I will update this review if I have any issues but so far, so good.

Babeina Jewelry
United States
5 months using the app
Product Customizer replied October 13, 2022

Hello to our friends at Babeina Jewelry

Thanks for sharing your review with us and the community. We're thrilled to learn that you are enjoying Product Customizer. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do.

Cheers,
Pushpesh & the Product Customizer Support Team

February 10, 2016

Using this app has made our business so much easier. Super easy to use, edit and create custom options. We have a lot of custom options on our website, so this has been a life saver. Thank you for providing such an amazing app.

Trendy Treehouse
United States
5 months using the app
March 23, 2023

Good app with reasonable price. Very quick, professional and helpful customer support. Highly recommend it

HeartTouches
United Kingdom
5 months using the app
Product Customizer replied March 24, 2023

Hello to our friends at HeartTouches

Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app and that our support team was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Tanu & The Product Customizer Support Team

May 5, 2022

The best app for product customization. They also have a super support. Aman is the number 1! Thank you

Dreamfactory
Italy
4 months using the app
Product Customizer replied May 9, 2022

Hello to our friends at Dreamfactory

Thank you for your glowing review. We're so happy to hear that you are enjoying Product Customizer. Aman is our team's superstar and we are elated that he was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed! We’ll make sure we pass your kind words along to Aman, who we know will be delighted to read your comment.

Tanu & The Product Customizer Support Team

November 22, 2021

I admit that I have a lot of problems, because I am a computer rookie. I chatted with a lot of customer service, AMAN is the most capable and patient person, he helped me solve a lot of things. I am very grateful for this app, and I am very grateful to be able to get his help. If you encounter problems, please contact AMAN. There is nothing he can't solve. The product customizer is the best. AMAN is the best.

Customforher
United States
4 months using the app
Product Customizer replied November 23, 2021

Hi Customforher,

Thank you for your glowing review. We're so happy to hear that you are enjoying Product Options and Customizer and that it is helping you with a lot of personalization & custom options. We love having you as a customer and are always here to help your Shopify store succeed!

`Harish - Customer Success Team :)

March 3, 2021

super helpful, amazing and quick customer service. my issue was resolved very promptly by a guy named Pushpesh. thank you!

LVPKAY
Slovakia
4 months using the app
Product Customizer replied March 5, 2021

Hello to our friends from LVPKAY

Thank you for leaving this amazing review! We are happy we could assist you! We will let Pushpesh know that his assistance was greatly appreciated ;-)

-Melissa & the Product Customizer Support Team

November 15, 2021

Im using the free version and the chat was super helpful! Sheniel was quick and easy to work with. Thank you!

VioletBox Jewelry
United States
4 months using the app
Product Customizer replied November 17, 2021

Hello to our friends from VioletBox Jewelry

We’re pleased that Sheniel was able to provide you with excellent service. We are incredibly grateful that you took the time out to leave us such a wonderful review. We wish you and your store great success!

Cheers,
Pushpesh & the Product Customizer Support Team

March 20, 2022

Not exactly what i want, but it works for now. Not the quickest support, but they will make sure they attend to you. thanks guys.

IF & Co.
United States
Over 8 years using the app
Product Customizer replied March 22, 2022

Hello to our friends at IF & Co.

Thanks for sharing your review with us and the community. We are glad our support team could assist you! We love having you as a customer and are always here to help your Shopify store succeed! We appreciate the high recommendation.

Tanu & The Product Customizer Support Team

July 11, 2016

It works great + awesome support!

Unelefante
Mexico
4 months using the app
June 29, 2022

customer service is quick and responsive in a very quick manner. They fixed my issues very quick. They were very nice.

Extraordinary Charcuterie
United States
4 months using the app
Product Customizer replied July 1, 2022

Hello to our friends at Extraordinary Charcuterie

Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Cheers,
Pushpesh & the Product Customizer Support Team