Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its extensive customization features, user-friendly interface, and compatibility with Shopify 2.0 themes. It's ideal for businesses requiring product personalization such as monogramming or engraving. The customer support, especially the live chat, is praised for its promptness and professionalism. Merchants value the app's reliability and the ability to create templates for mass product application, saving time. It's highly recommended for product options and customization needs.

April 30, 2021

I had a small problem with the app not allowing customers to change their variants. I contacted the app support and Sheniel responded very fast, she helped me extremely fast and had my site back up and running. Sheniel was very polite and helpful.

OKIESUBLIMATION
United States
4 months using the app
Product Customizer replied May 4, 2021

Hello to our friends from OKIESUBLIMATION

Thank you for leaving us this thorough review! We really appreciate it!

-Melissa & the Product Customizer Support Team

October 18, 2017

This app works great! Attaching image files to custom orders makes Shopify 10x more useful to our business.

Primeshirts
United States
4 months using the app
November 25, 2021

Awesome app to use! Real deal is the customer service, AMAZING!!! Big shoutout to Aman, responds in a timely manner and does a perfect job! Would recommend 10/10!

piclumiaco
Canada
4 months using the app
Product Customizer replied November 26, 2021

Hi piclumiaco,

Thank you for your glowing review. We're so happy to hear that you are enjoying Product Customizer. We love having you as a customer and are always here to help your Shopify store succeed! We are really glad Aman is with us!

`Harish - Customer Success Team! :D Cheers!

February 13, 2022

I'm new to the app. I already love the customer support and how their app operates. I can finally give my customers the proper personalized shopping experience they deserve!

TeeGamers
Bahrain
4 months using the app
Product Customizer replied February 14, 2022

Hello to our friends from TeeGamers

Thanks for the awesome review. We're so happy to hear that you are enjoying Product Customizer. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Cheers,
Pushpesh & the Product Customizer Support Team

February 16, 2022

Amazing customer service and fast setup!! I had a tough time getting started but was able to get things going.

Midwest Kernel Company
United States
4 months using the app
Product Customizer replied February 18, 2022

Hello to our friends from Midwest Kernel Company

Thank you for leaving this thoughtful review! We appreciate you taking the time out to write this! We are happy our support team was able to assist you. We love having you as a customer and we are always here to help your Shopify store succeed!

Cheers,
Pushpesh & the Product Customizer Support Team

April 21, 2017

Works great, does what it says it should

Lil Sprout
South Africa
4 months using the app
January 24, 2023

Great app with better support. Special shoutout to Sheniel. The support i received was so good it made me question my mere existence here on this Earth. She made sure my requests were taken care of in a way i have never seen before. I have never written a review in my life, but this life changing experience made me take the time to let the world know about the good customer support by Sheniel. Thank you again and i'm toying with the idea of making more customizations to our shop to potentially receive additional support from Sheniel.

Cryptochips
United States
4 months using the app
Product Customizer replied January 27, 2023

Hello to our friends atCryptochips

Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We're thrilled to learn that Sheniel was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Tanu & The Product Customizer Support Team

November 28, 2019

This app is superb, user-friendly and the customer service is even better! The installation is auto and fast as hell. Steven was extremely helpful and worked tirelessly to get me exactly what I needed. This app is one of the most useful app I've ever used on my Shopify stores.

MoxieStore
Singapore
4 months using the app
Product Customizer replied November 29, 2019

Hello friends from MoxieStore!

So awesome you went the distance to leave us this cool review. Thanks for the kudos to Steven-- he works hard for our customers! Also glad you found our app user-friendly and useful -- we have a good solutions for stores who customize products, and we hope yours is a huge win online!

-Sean the Customer Success Manager & The Product Options and Customizer Support Team

October 11, 2017

It's a really fantastic APP and wonderful SERVICE!!!

Balisnake
Indonesia
4 months using the app
Edited April 12, 2022

Such a quick and smooth download and easy to use! Makes my site look so much better. Aman was so helpful to make sure it was working before my site launch!! Thank you
Aman support always great!!!

Slow Garments
United Kingdom
4 months using the app
Product Customizer replied December 26, 2021

Hello to our friends from Slow Garments

We're so happy to hear that you are enjoying Product Customizer. We’re pleased that Aman was able to help you with the setup process. We’ll make sure we pass your kind words along to Aman, who we know will be delighted to read your comment. Thanks for taking out the time to leave such a wonderful review. We wish you and your store great success!

Cheers,
Pushpesh & the Product Customizer Support Team