Product Options & Customizer , 1,595 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its extensive customization features, user-friendly interface, and compatibility with Shopify 2.0 themes. It's ideal for businesses requiring product personalization such as monogramming or engraving. The customer support, especially the live chat, is praised for its promptness and professionalism. Merchants value the app's reliability and the ability to create templates for mass product application, saving time. It's highly recommended for product options and customization needs.
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Perfect app. I love how the customer service is reactive and problem solver. Thank you so much and I wish you good luck !
Hello friends from Canicrown!
Really appreciate the kudos here! Our team is happy to customize where possible to get what you are needing. I've shared your kudos with the whole support team!
-Sean & The Product Options and Customizer Support Team
Takeen is awesome rep he always answers promptly and did 6 adjustement for us to get it working. We appreciate his effort
Hello friends from Frozen Stars,
Thanks for this great review for our app. We agree that Takeen is awesome - and we appreciate you saying so. Hope your store sells millions online! :)
-Sean the Customer Success Manager & The Product Options and Customizer Support Team
I recently encountered an issue with the "option requirement" feature in Product Options and was fortunate enough to receive assistance from Shevaughn, one of their technical support specialists. I am compelled to share my experience and highlight the exemplary service I received.
From the very beginning, Shevaughn proved to be an invaluable resource. Despite my limited knowledge of the software, he patiently fixed the issue.
Shevaughn's expertise in Product Options was evident throughout our interaction. He quickly identified the root cause of my issue and offered a clear and concise solution. As a result, I was able to resolve the "option requirement" problem with minimal difficulty.
In addition to his technical prowess, Shevaughn displayed excellent customer service skills. He was attentive, empathetic, and responsive, making me feel valued and heard as a customer. His friendly demeanor and genuine willingness to help made the entire experience positive.
I cannot express enough gratitude for Shevaughn's exceptional technical support. He is a true asset to the Product Options team and a shining example of what customer service should be. Thanks to his help, I can now confidently and easily use the "option requirement" feature. I highly recommend Product Options, not only for their excellent software but also for their unparalleled customer support, exemplified by professionals like Shevaughn.
Hello to our friends at Camila's Patisserie
Thanks for sharing your review with us and the community. We're thrilled to learn that Aman was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!
Cheers,
Pushpesh & the Product Customizer Support Team
Not only is this a brilliant app, but the customer service is second to none!
Firstly, I felt a little worried about inserting the snippet correctly, but then they offered to do it for me! ("What?..and for nothing?!")
Then I was a bit ham-fisted, and fouled something up on their perfect code..(I really should leave these things well-alone!) but they very happily fixed it for me in no time at all! If all other software companies worked like this, I'd be skipping through fields of sunlit daisies all my life!!
Seriously though. It's so much better than others I could mention (and have actually tried before)..I particularly love the way you can simply create complete banks of questions or question-types and then re-deploy them on any new products you choose to advertise. This alone saves hours or bleary-eyed key-smashing angst!
Take a look at my site if you wish, I've got loads of personalisations...tricky? Not for these guys! Not for me!
I love it.
great app. The staff is really supportive. Suitable for every store which need customize their products
Hello to our friends from Tatkuink Clothing
Thanks for the awesome review. We work hard to meet customer expectations and we're happy to hear we hit the mark for you. We wish you and your store great success!
Cheers,
-Pushpesh & the Product Customizer Support Team
Aman, the technician that has helped me is extremely helpful! The replies are quick and efficient. Great app!!
Hello to our friends at Br Made Workwear
We are incredibly grateful that you took the time out to leave us such a wonderful review. We're so happy to hear that you are enjoying Product Customizer. We are delighted Aman was able to assist you. We love having you as a customer and we are always here to help your Shopify store succeed!
Cheers,
Pushpesh & the Product Customizer Support Team
great customer service
Hello to our friends at iTrendy-Amsterdam
Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We're thrilled to learn that our support team was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!
Tanu & The Product Customizer Support Team
I reached out to the team for an issue with my product pricing repeating at checkout! They fixed it immediately! I have loved using this app for customizing! It is very easy to work with and has served all my needs! Now I can add great Customer Service to the list!!
Hello to our friends from KCDesigns Boutique and Baskets
We are very happy that we were able to assist you. We sincerely appreciate this honest and thoughtful review. It makes all our hard work worthwhile. We wish you and your store great success !!
Pushpesh & the Product Customizer Support Team
When I first started with the App I got a little confused about how it works but I used the live help and Aman was amazing. He even did a screen share and logged into our Shopify and fixed a few little bits. I could not have asked for a better service and now I know how it all works it is a great addition to our website so thank you, Aman.
Hello to our friends at Lara-May
We are incredibly grateful that you took the time out to leave us such a wonderful review. We're delighted to hear that you are enjoying Product Customizer and that Aman was able to assist you. We’ll make sure we pass your kind words along to Aman, who we know will be delighted to read your comment.
Tanu & The Product Customizer Support Team
This app is perfect for the store. $10 cheaper per month then the alternative and the support team has been so helpful with making changes to my site that I was unable to for me.
Well worth 10 bucks a month! Very happy.