Product Options & Customizer , 1,586 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its extensive customization features, user-friendly interface, and compatibility with Shopify 2.0 themes. It's ideal for businesses requiring product personalization such as monogramming or engraving. The customer support, especially the live chat, is praised for its promptness and professionalism. Merchants value the app's reliability and the ability to create templates for mass product application, saving time. It's highly recommended for product options and customization needs.
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It has a variety of features and functions.
Customer service is courteous and responsive.
Hello R + store,
Thank you for taking the time to leave this review of Product Options & Customizer. We love to hear that you had responsive customer support and that the customization is what you need for your store. We are here if you need us!
The Support Team
i had some troubles installing the app. but the costumer service was great and fast to solve my problems.
Hi there vyncel,
We appreciate you leaving us this 5-star review and we are glad that you reached out for assistance when you encountered some problems. That is what we are here for and we want to quickly take care of what you need to get your store running the way you want it.
The Support Team
I signed up for the free trial tonight and had some trouble getting everything setup. I reached out via chat and Aman helped me right away. Very prompt and so helpful to get my customization working. Thank you!
Hi there K&J Keepsakes,
Thank you for leaving us this great review! We are so happy that you reached out for assistance and that Aman was able to quickly help you out. It is great that Product Options & Customizer is able to provide you with what you need for your store.
The Support Team
I've been using this app for over 7 years now, it works well. I've had the occasional glitch, but the tech support has been outstanding. A recent issue was sorted within 10 minutes of me raising a case. I would definitely recommend.
Hello Bella & Bow,
Thank you for being a valued merchant and leaving us this great review! We are happy that you reached out to us and received the assistance that you needed quickly and was able to reach resolution. We are here for you whenever you need us.
The Product Options and Customizer Team
Great app for my needs. Needed a simple solution for product personalisation. Great and responsive customer service. Shevaughn helped me with my issue in a timely manner. Thank you!
Hi P'tit Arc-en-ciel,
Thank you for the nice review! We're so happy that Product Customizer is working so well for you. Thank you in particular for recognizing Shevaughn, who is an absolutely outstanding member of our support team. As always, we're here to help!
Nice customer services
The cs Shevaughn helped us a lot
Hi there CityRocker Ltd,
We appreciate your 5-star review! It is great that Shevaughn was able to help you get set up. We are here to help anytime you need us.
The Support Team
This was the greatest experience ever. Shevaughn was not only kind, he was thoughtful, patience, and just above the top. Thank you God for great customer service.
Hi IGS Creation,
Thank you so much for the kind words! Shevaughn is a rockstar on our team, please always feel free to reach out.
I wasn't able to get the customer's images to be added to their orders but customer service got everything fixed super quick!
Hi there AI Petstore,
We are so happy that you reached out to us to get resolution to your store needs and that we could quickly help you! Thanks for acknowledging our support services and Product Options & Customizer.
The Support Team
Very helpful! Tech support was a lifesaver when I needed help. Very prompt service. Love this app!
Hi Ellie & Co,
Thanks for the kind words! We take enormous pride in offering the best customer experience possible and we're always thrilled to receive feedback that we've hit the mark. Please do not hesitate to reach out to us for any future needs!
Great Support! Zoom meeting was very helpful in figuring out and navigating the new features.