Reviews (1,784)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its ability to manage multiple product customization options, essential for personalized items. It simplifies adding options like drop-down lists and image uploads, enhancing customer purchases. The support team is praised for their quick and effective resolution through live chat, email, and Zoom. Merchants recommend it for its reliable integration, functionality, and proactive customer service.
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Fast and great customer service. First time using is so i didn't know how to add an option. Anan understood my issue and solved it quickly. Look forward to exploring more possibilities with this app
Hello to our friends from RoseAtelierDesigns
Thank you for your glowing review. We're so happy to hear that you are enjoying Product Customizer. Aman is our team's superstar and we are elated that he was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed! We’ll make sure we pass your kind words along to Aman, who we know will be delighted to read your comment.
Tanu & The Product Customizer Support Team
Je viens d'installer l'application et je peux vous dire que le résultat est top! Le service client très rapide et très actif!!
Merci beaucoup, je recommande!
Bonjour EternalCustom,
Merci de nous avoir laissé cette excellente critique. Bonjour, Merci de nous avoir laissé cette excellente critique. Nous sommes heureux que nous puissions vous aider à configurer votre application. Nous sommes là si vous avez besoin de nous!
Product Options & Customizer support team
Really helpful team and support!! They helped me quickly with no problems, so on more time, thank you!
Hello to our friends at Almazes
Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We're thrilled to learn that our support team was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!
Tanu & The Product Customizer Support Team
One of the best apps for customization of products. Nice design and responsive and fast support. 5/5
Hello to our friends at Lovewrist
Thanks for sharing your review with us and the community. We're thrilled to learn that you are enjoying Product Customizer. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do.
Cheers,
Pushpesh & the Product Customizer Support Team
Easy-to-use product and very competent support!
Hello Naylha,
We appreciate your review of our app and support. We are here to help anytime you need us!
The Support Team
La app que necesitaba para mi tienda, he escogido la versión Basic para probar y me gustó.
La customización de mis productos fue super facil. Recomendable.
Hello friends from LampBeat!
So nice of you to leave us 5 stars here on the Shopify app store! It helps us so much. Glad you like the app and found the customization easy -- hope your online store sees huge success!! Thanks for the recommendation!
-Sean the Customer Success Manager & The Product Options and Customizer Support Team
This app is not working and now a days we have to work with everything ready for Christmas and more promotions.. Please react!!!!!!
Hello!
This is Sean, the Customer Success Manager for Product Customizer. We took over this app from the previous :)
You left a negative review for Product Customizer a long time ago and I am emailing to see if you wouldn’t mind removing it (or adding more stars)?
We have already made several improvements and fixes to past issues with this app - and it REALLY helps our ranking on the App Store if we can remove the handful of negative reviews.
Please let me know how I can support you and help in return? I appreciate it very much!
-Sean & the Product Customizer Team
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Previous reply:
Hello friends from Minfy.mx! We had a bit of a scare with our server yesterday morning, but it turned out to be a non-issue. We just always want to over-communicate in situations where users might be affected, and we always put a message up if there is any chance our server might be in a backlog.
Please let me know if you have any questions -- and let me know what I can do for you to convince you to give us a few more stars on your review? We are here to help, 24/7 M-F, and most hours on the weekends as well.
Thanks for your communication!
-Sean H & The Product Customizer Team
Very very pleased with this app. It made my product listings a lot more easier to customize. Simple to use and the price is reasonable. Would definitely recommend to anyone that has products that need more customization. Thanks!!
This app was really important to have, and it works really well for us. Steven was very helpful. Top notch support.
Hello friends from Print My Nursery!
Thank you so much for the great review! Glad you are finding the app helpful and that it is working well for you all. Steven is great :) Here's to Print My Nursery a big hit!
-Sean the Customer Success Manager & The Product Options and Customizer Support Team
very unsatisfied with the customer service. Had to uninstall.
Hello!
This is Sean, the Customer Success Manager for Product Customizer. We took over this app from the previous owner :)
You left a negative review for Product Customizer a long time ago and I am emailing to see if you wouldn’t mind removing it (or adding more stars)?
We have already made several improvements and fixes to past issues with this app (including new features and 24/7 support) - and it REALLY helps our ranking on the App Store if we can remove the handful of negative reviews.
Please let me know how I can support you and help in return? I appreciate it very much!
-Sean & the Product Customizer Team