Overall rating
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to add custom options to products, including monogramming, engraving, and custom signage. It's praised for its seamless performance, excellent customer support, and compatibility with Shopify 2.0. The app is also appreciated for its reasonable pricing and a free plan for single product customization. The support team is known for proactive outreach after updates or theme changes.

February 19, 2015

There are some glitches where if I delete a line and add it, my option lines are no longer in order, so I found a work around where I added more lines than I needed, and delete the lines accordingly. Also, it would be excellent if this app could include a way to delete multiple lines.

Also, if for future updates you add radio buttons and check boxes, and a way to format the option boxes that would be great.

Nevertheless, it is a great product!

United States
About 2 months using the app
June 3, 2014

Works great for those looking to sell personalized products.

Engrave - Awards & More...
About 1 month using the app
May 15, 2014

The app is a good supplement for the existing product options and variants offered by the shopify platform. Its easy to use and allows unlimited amount of customisations. More importantly, the technical support was excellent. Kim was not only prompt and responsive to my request for help in the initial set up, she was also very patient and helpful. This is contrary to the experience I had with the other developer.

Hallmark of Love
About 1 month using the app
November 12, 2013

Product customizer has really helped with creating my new website. It is definitely beneficial in that if your business has very specific products that need multiple options like our business, it will save you many hours of work. The only downfall so far has been that if you forget something you cannot add it once its been saves. You have to start all over which if you have invested in a lot of hours this could become a true headache. I am told there will be a update to these issues and am currently waiting for this to launch because I have about 500 products that I need to fix but cant. Since I am new and learning as I go this is the only issue I have run into. Once they add these fixes it will be a perfect app

Shimmery Creations
United States
About 1 month using the app
November 15, 2013

This app really gave us the ability to add unlimited options. We only have around 30 products but they come in hundreds of variations. I would love to see some new features though.

I would also like to see the ability to stay within the same window rather than having to use another one for the customizer.

Barnstable Bat
United States
About 1 month using the app
February 10, 2014

I am a neophyte and this app was very easy to understand. I had a tough time putting snippets in the right place; one quick email and their support team did it for me! I played around with the options and quickly got them installed. I ended up using a different app only because I needed different functionality. When I wrote to explain and ask how to remove the CS-installed snippets, they got right back to me to explain how. Wonderful team @ Product Customizer.

United States
29 days using the app
January 5, 2020

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2 days using the app
Product Customizer replied January 6, 2020

Hello friends from LampBeat!

So nice of you to leave us 5 stars on the Shopify app store here! It helps us so much. Hope the app is working well for you, and hope your online store sees huge success!!

-Sean the Customer Success Manager & The Product Options and Customizer Support Team

February 10, 2014

I just Download the App, and i'm love.... That's Great Solution for my Business

Home of The Magic Mug
United States
15 days using the app
February 21, 2014

Very helpful app! Simple to set up and easy to use. My shop sells monogrammed jewelry and accessories and being able to set up colors, styles and characters is a big help!

Ella's Closet Boutique
United States
11 days using the app
May 14, 2014

Excellent app to bypass the 100 variant restriction in Shopify. The custom text fields are also very useful for certain applications if you wish to get custom information from a customer for a product. Very useful. Thanks Product Customiser!

Scrubs Surgical Wear
South Africa
1 day using the app