Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its extensive customization features, user-friendly interface, and compatibility with Shopify 2.0 themes. It's ideal for businesses requiring product personalization such as monogramming or engraving. The customer support, especially the live chat, is praised for its promptness and professionalism. Merchants value the app's reliability and the ability to create templates for mass product application, saving time. It's highly recommended for product options and customization needs.

November 25, 2021

This app is amazing! Amazing straightforward functions. Love it! And the support is one of the fastest and most professional I have experienced! Very satisfied!

amore jewels
United States
27 days using the app
Product Customizer replied November 26, 2021

Hi amore jewels,

Thank you for your glowing review. We're so happy to hear that you are enjoying Product Customizer and all its functionalities. We love having you as a customer and are always here to help your Shopify store succeed! We are happy our support team was able to assist you!

`Harish - Customer Success Team! :D Cheers!

April 30, 2020

This app did everything I needed it to for my jewelry business. My jewelry is very customizable. Each item has multiple options such as metal type, stone type, stone quantity, etc. I was able to organize everything exactly the way I wanted, and add rules to each variant so that I could control which options are shown to the customer, based on the selections they make. With the help of the customer service team, we were able to make other changes that I didn't even know were possible. Just ask the support team about anything you want or are envisioning for your website. Almost always they are able to make things work the way you want! Great customer service, great app!

Life And Jewels
United States
27 days using the app
Product Customizer replied May 1, 2020

Hello friends from File and Jewels!

Good karma your way for sure for these 5 stars you gave us - we SO appreciate it! Yes with highly customizable products like yours, special abilities on the Shopify platform are certainly called for. Hope you sell tons of your beautiful jewelry online!

-Sean the Customer Success Manager & The Product Options and Customizer Support Team

February 8, 2022

Excellent customer service! They were able to install the app for me and customise some of the items. So far, really pleased with this app!

therubioshop.com
United Kingdom
27 days using the app
Product Customizer replied February 8, 2022

Hello to our friends from therubioshop.com

Thanks for the awesome review. We're so happy to hear that you are enjoying Product Customizer. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Cheers,
Pushpesh & the Product Customizer Support Team

July 27, 2015

Very happy that I can customize from each product page, and I love the saved customization set option.

Southernbucket
United States
Over 1 year using the app
June 30, 2022

very very helpful set up looks good so far - only used for one day but seems to work as needed and great support so far from the team at product customizer thankyou

The Original Party Bag Company
United Kingdom
26 days using the app
Product Customizer replied July 1, 2022

Hello to our friends at The Original Party Bag Company

Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do.

Cheers,
Pushpesh & the Product Customizer Support Team

May 27, 2019

The app does everything I want it to do and it was super easy to use. Also the support team for this app is very responsive and always willing to help.

My Value Media
United States
26 days using the app
Product Customizer replied May 28, 2019

Hello friends from My Value Media! So happy that our response times were good for you, and that the app is easy to use. We kept the app simple in order to make it second-nature to use for Shopify store owners. Hope your store strikes it big :)
-Sean H, Customer Success Manager, Product Options & Customizer

March 7, 2023

super quick support , excellent app

valentina Make Up
Israel
26 days using the app
Product Customizer replied March 9, 2023

Hello to our friends at valentina Make Up

Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We're thrilled to learn that our support team helped you with issues quickly. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store a great success!

Tanu & The Product Customizer Support Team

June 28, 2016

Brilliant little plugin that is easy to use. The provided support is rapid and accurate, just like a bussy entrepreneur want it to be.

Duffler
Sweden
Over 1 year using the app
May 9, 2014

Very good app that serves exactly the function that I am looking for!

Write, Post, Connect
Singapore
25 days using the app
June 13, 2022

I love this app! It has everything I need for custom options and Kevon has been amazing! You guys rock. Get this ap!

Hounds and Hoof
United States
25 days using the app
Product Customizer replied June 14, 2022

Hello to our friends at Hounds and Hoof

Thanks for sharing your review with us and the community. We're thrilled to learn that our support team helped you with issues quickly. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success! We will let Kevon know that his assistance is greatly appreciated.

Cheers,
Pushpesh & the Product Customizer Support Team