Reviews (1,784)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to manage multiple product customization options, essential for personalized items. It simplifies adding options like drop-down lists and image uploads, enhancing customer purchases. The support team is praised for their quick and effective resolution through live chat, email, and Zoom. Merchants recommend it for its reliable integration, functionality, and proactive customer service.

May 2, 2019

The customer service team is great! (Thanks Danielle!) They responded quickly and were able to trouble shoot any coding or theme questions easily.

Rite
United States
6 days using the app
Product Customizer replied May 3, 2019

Hello, friends at Rite! Thanks for the top-rated review. Glad Danielle could reply quickly and got your coding smoothed out quickly. Hope your store is a massive success!
-Sean, Customer Success, Product Options & Customizer

January 26, 2022

Very efficient in their technical support It's not that I had problems with the app, I'm just using Shopify for the first time and it helped me configure it from the beginning to the changes I wanted on the product page.

Titan Sign Company LLC
United States
6 days using the app
Product Customizer replied January 27, 2022

Hello to our friends from Titan Sign Company LLC

Thank you for this amazing review. We're so happy to hear that you are enjoying Product Customizer. We at Product Customizer go above and beyond to help every merchant and I am glad that we hit the mark for you. We would like to thank awesome customers like you for your amazing support! You rock!

Tanu & The Product Customizer Support Team

May 3, 2013

Really good app. The best I have seen so far. Easy to install and makes it easy to add variants and to increase the number of options I want my customers to have.

This is really saving me money.

I would really recommend this.

Steve (SomethingforDaisy.com)

Something for Daisy.com
United Kingdom
6 days using the app
November 28, 2013

Very simple to use. Exactly what I needed.

PosterPros
Canada
6 days using the app
January 15, 2019

Tried a few different apps and deleted them soon after. This app works really well and the customer service has been amazing. Very helpful and fast!

British Pharmacare
United Kingdom
6 days using the app
June 24, 2018

Ive used quite a few product option apps in the past, and Product Customizer is the easiest to use by far - much needed for my personalised jewellery store!

Bit of tweaking needed to fit our theme, but ShopStorm were super quick to respond and fix the issue within hours - and on a Sunday!! Amazing service and amazing app for an affordable price.

Little Homebird Jewellery
United Kingdom
6 days using the app
May 12, 2016

Works like a charm and functions just as described. Very helpful and curtious customer service!!

Stick Swipe
United States
6 days using the app
March 1, 2022

Great app. The support is really good and reactive as well. They helped me a lot and slove my problem fast. Thank you.

Novafit
France
6 days using the app
Product Customizer replied March 2, 2022

Hello to our friends from Novafit

Thank you for this amazing review. We're so happy to hear that you are enjoying Product Customizer. We at Product Customizer go above and beyond to help every merchant and I am glad that we hit the mark for you. We would like to thank awesome customers like you for your amazing support! You rock!

Tanu & The Product Customizer Support Team

May 16, 2023

Product is great and works just how i wanted it to. Aman offered me very good service too which I was thankful for.

Campus&Co. Maitland
Australia
6 days using the app
Product Customizer replied May 17, 2023

Hello to our friends at Campus&Co. Maitland

Thanks for sharing your review with us and the community. We're thrilled to learn that Aman was able to assist you. We can’t thank you enough for sharing your feedback with us and reminding us why we do what we do. We wish you and your store a great success!

Tanu & The Product Customizer Support Team

September 26, 2017

Product is awesome, service is shockingly good and responsive!

Vc Online Store Canada
Canada
5 days using the app