Reviews (1,784)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its ability to manage multiple product customization options, essential for personalized items. It simplifies adding options like drop-down lists and image uploads, enhancing customer purchases. The support team is praised for their quick and effective resolution through live chat, email, and Zoom. Merchants recommend it for its reliable integration, functionality, and proactive customer service.
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Great customer service! Shevaughn was very helpful and efficient.
Hi In Essence Designs,
Thanks for your feedback! Customer service is one of our core values and we're glad our team member Shevaughn assisted you with with your needs. Thanks again!
very helpful. great service
Hi Tsutomu Lures,
Thank you for your kind words! We're thrilled to hear that you found our app helpful and enjoyed our service. Your satisfaction is our top priority, and we're always here to support you. Thanks again for sharing!
This app allows me to apply product options for my custom boutique even though many of my products exceed the 100 variant limit. Their app support is also extremely helpful with explaining how to use the app effectively.
Hi Southern Prep Boutique,
Thank you for your review! We're glad our app is helping you manage product options for your boutique. It's great to hear our support team was able to assist you effectively. Thanks for sharing!
Great customer service and quick turnaround on problem solving. This app meets tons of needs for my business and is better than another app that claimed to do something similar. Very user-friendly!
Hi shopbrushandline,
This is a very nice review to read, thank you so much for taking the time to write it! Our development and support teams are constantly at work to make the app as easy to use as possible, and we're always here to provide live support when it is needed. Please always feel free to reach out to us for any future needs!
It's very easy to use and the customer service is great! Also very fast. Everyone should try it.
Hi Catas de Vinos Armus,
Thank you for your feedback! We're thrilled to hear that you find our app easy to use and appreciate our great customer service. Speed is crucial to us, and we're delighted you noticed. Thanks again for your review!
Really great app that does exactly what you want it to! The support team are so responsive and helpful should you get stuck or confused! Easy to use, easy to customize, fantastic for your store
Greetings The Bauble Studio,
It is great to hear that Product Options & Customizer has been a great app for your store. We are happy that the support team was able to quickly assist you and help you customize the options you needed to promote success. Thanks for taking the time to recognize us!
The Support Team
The best part about this app, is the fast and super friendly support I got any time I sent a chat request.
Customer support is always greatly appreciated.
Greetings Cocoita,
Thank you for acknowledging our support team and leaving this great review. We are happy that you received quick resolution to your chat request and were able to get the help tht you needed. Do not hesitate to reach out to us anytime you need.
The Support Team
I recently engaged with Product Options & Customizer, and I am thoroughly impressed. The service provided is exceptional, exceeding my expectations in every aspect.
What truly sets this service apart is the remarkable customer support. The team is not only highly knowledgeable but also incredibly prompt in their responses. Any questions or concerns I had were addressed swiftly, showcasing a dedication to customer satisfaction that is truly commendable.
The support team ensured a seamless experience with the service, offering clear solutions to any issues I encountered. Their professionalism and eagerness to assist made a lasting impression.
Hi Vincere,
This is a fantastic review and we appreciate you taking the time to leave it for Product Options & Customizer and the team. We strive to provide the best customer support services to our merchants and we are happy that you got to experience this with our team. We want to always be assisting and educating when we interact and it appears that you experienced that. We all know the importance of a great customer service experience. It is vital to our business. Thank you again and do not hesitate to reach out anytime you need us!
Got a new theme and the app got installed in a few of minutes. Great customer service like always! Appreciate the assistance!
Hi Eiry Caribbean Art,
We're so happy to hear that you're having a great experience with our app and the team behind it. We believe very strongly that speed of service is critical for our merchants, so this is a gratifying review to read. We are always here to assist you!
Great
Hi Elite Urban,
Thank you for your feedback! We're glad to hear you're satisfied. If you need any assistance, we're here to help!