Reviews (1,784)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to manage multiple product customization options, essential for personalized items. It simplifies adding options like drop-down lists and image uploads, enhancing customer purchases. The support team is praised for their quick and effective resolution through live chat, email, and Zoom. Merchants recommend it for its reliable integration, functionality, and proactive customer service.

January 21, 2024

10 out of 10. A great app and even better support / service. This has made it really easy for my customers to fully customise there product. Why i didnt use this sooner i dont know.

Thanks Olly.

SINK GOLF
United Kingdom
14 days using the app
Product Customizer replied January 23, 2024

Hi there SINK GOLF,

Thank you for leaving us this review of our app and support services. We are glad you reached out to get assistance to help with your customization needs. We are here to help anytime you need us!

The Support Team

March 17, 2024

Absolutely amazing customer service and so efficient. They have made my day so easy getting back to me straight away with support. I am extremely grateful.

Westlakes Trophies
Australia
11 days using the app
Product Customizer replied March 19, 2024

Hi Westlake Trophies,

Thanks for the nice review! We are very proud of the quality of service that our support team provides, so this review is really gratifying to read. We are always here to assist you!

April 8, 2024

The person who helped me was great. I sell personalized party supplies and needed multiple customized fields for my customers to enter in their information.

He was able to set it up in about 30 minutes or less for me. Thanks so much!

Modrn Bliss Creations
United States
3 days using the app
Product Customizer replied April 10, 2024

Hi Modrn Bliss Creations,

Thanks for taking the time to leave us this nice review! We take great pride in offering the best service possible and are thrilled to hear that we've hit the mark here. Thanks again!

April 15, 2024

Helped me create custom fields without any issues, support replies fast also.

Hines+Young
United States
11 days using the app
Product Customizer replied April 16, 2024

Hi Hines+Young,

Thanks for the 5 star review! We're thrilled you had an easy experience utilizing the app and received speedy support from the team behind it. Cheers and happy selling!

June 22, 2024

Deep was super helpful in helping me out! Would recommend

SWEETLY
Australia
About 1 hour using the app
Product Customizer replied June 26, 2024

Hi SWEETLY,

Thank you for your feedback! We're glad to hear that our team member Deep was super helpful. Your recommendation means a lot to us.

Thanks for your support!

March 29, 2024

I've had a great experience with this app & their wonderful customer service!! Highly recommend 10/10!!!

Jassy Creations & Co.
United States
3 months using the app
Product Customizer replied April 1, 2024

Hi Jassy Creations & Co.

Thank you so much for this wonderful feedback! It's great to hear that you had a 10/10 experience with our app and the support team behind it. We're absolutely thrilled to read this review. Cheers and happy selling!

April 4, 2024

Very knowledgeable, great customer service and you was very clear and great voice tone

NewBlingers
United States
7 months using the app
Product Customizer replied April 5, 2024

Hi NewBlingers,

Thanks for the glowing feedback about our customer service! We always strive to provide the best experience possible, its great to hear that we were able to hit that mark for you. Feel free to reach out whenever you need any assistance!

Edited April 7, 2024

Very good customer service and kindli help! Timely reply in different time zones!.Thank you very much for their work!

Safetyin
China
4 months using the app
Product Customizer replied January 30, 2024

Greetings Safetyin,

We are happy that you reached out to get assistance and we appreciate you acknowledging the support you received. Thank you!

The Support Team

April 12, 2024

this app is the best one, thank you for your nice service

TeraNorme
Spain
About 1 month using the app
Product Customizer replied April 15, 2024

Hi TeraNorme,

Thanks for the positive feedback! We're very happy to hear that you are having a great experience with our app. Thank you for also recognizing the efforts of our support team, we are always here to assist!

January 22, 2024

Excellent customer support from Shevaughn.

Designer Bee of New England
United States
Over 9 years using the app
Product Customizer replied January 24, 2024

Hello Designer Bee of New England,

We are happy to hear that Shevaughn gave you great customer support and we appreciate you acknowledging this!

The Support Team