Reviews (1,784)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its ability to manage multiple product customization options, essential for personalized items. It simplifies adding options like drop-down lists and image uploads, enhancing customer purchases. The support team is praised for their quick and effective resolution through live chat, email, and Zoom. Merchants recommend it for its reliable integration, functionality, and proactive customer service.
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Amazing app! Really enhanced my customer experience!
Hi Abstract Orlando,
Thank you for your review! We're thrilled to hear that our app has enhanced your customer experience. Your satisfaction is our top priority, and we're glad to make a positive difference. Thanks for sharing!
Great App, and even better customer service. Aman, got on a call with me and showed me exactly how to setup my product, why some things work or didn't work. 5/5 Recommend.
Greetings Poyzd,
This is a great review and we appreciate you acknowledging the app and the customer support. We are happy that Aman was able to get on a call with you and help you setup your product as well as explain more about the app.
The Support Team
Very helpful very professional
Hi Customlightboxes,
Thanks for sharing your feedback! We're thrilled to hear that you found our support helpful and professional. Ensuring our customers' satisfaction is our top priority. Thank you once again!
Very easy to use app and the customer service is EXCELLENT!
Hi there Team Outfitters Sarnia,
Thank you for leaving us this review and pointing out how great our customer support is! We appreciate you and are here if you need anything.
The Support Team
Used the support chat. Very helpful. I'd missed a step and now it's all sorted :)
Super helpful support! We were able to add in custom options for a custom supplement pack which went great.
The best app so fare, the service is perfect, many thanks to Shevaughn
Hi Terranabella,
Thank you for your feedback! We're thrilled to hear that you consider our app the best out there. We're glad our team member Shevaughn supported you. Providing excellent customer service is one of our core values. Thanks again for sharing!
Aman is great with app and product customisation support. I ended up choosing this app for my product customisation because of their exceptional customer support. Thanks!
Hello Bambi Bags,
We appreciate you taking the time to recognize Aman's support and the value you received from him. We take pride in offering the best customer support service we can offer. Welcome to Product Options & Customizer. We are here if you need us!
The Support Team
Excellent online support. Tech Support was friendly, knowledgeable and resolved my questions very quickly.
Hi Kolbe Coffee,
Thank you for your kind words! We're delighted to hear that you had such a positive experience with our online support team. Providing friendly and efficient assistance is a top priority for us, and we're glad that we could resolve your questions promptly. Thanks again for sharing!
i had some troubles installing the app. but the costumer service was great and fast to solve my problems.
Hi there vyncel,
We appreciate you leaving us this 5-star review and we are glad that you reached out for assistance when you encountered some problems. That is what we are here for and we want to quickly take care of what you need to get your store running the way you want it.
The Support Team