Reviews (1,784)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its ability to manage multiple product customization options, essential for personalized items. It simplifies adding options like drop-down lists and image uploads, enhancing customer purchases. The support team is praised for their quick and effective resolution through live chat, email, and Zoom. Merchants recommend it for its reliable integration, functionality, and proactive customer service.
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The product options and customization process in itself is pretty simple. Had a small hiccup during the process and was resolved by Mr. Deepanjoy from customer support in no time. Highly Recommend.
Hi The Balloonery,
Thank you for your review! We're glad to hear that you found the product options and customization process straightforward and simple. We apologize for the hiccup, but are pleased to know that our team member Deepanjoy resolved it swiftly. Thanks again for sharing your feedback!
works great and customer support is the best!!
Hi Sports Live Decals,
Thanks for the kind words! We're thrilled to hear you're having a great experience with our app and the support team behind it. We're always here for you!
The app is very easy to use and customer service is quick to respond and available when needed.
Hi NET Creative Designs,
Thanks for the kind words! We are constantly making improvements to the app aimed at making it as easy to use as possible, so this is very gratifying to read. Thank you for also recognizing the effort of our support team, we take great pride in providing the best support experience possible!
Just downloaded the app and on their trial and ran into an issue related to the customized option pricing not appearing in the cart. Reached out to their support and got a response back very quickly. Shevaughn helped me and was able to help me immediately as well as answered some of the questions I had. Incredible helpful and friendly! Thanks for the help Shevaughn! :) Very pleased with the app.
Hi BearCoastMobile,
Thank you for taking the time to leave us this review. We're sorry you ran into an issue after downloading, but its great to reads such positive feedback about the support team behind our app. Shevaughn has been an outstanding member of our team for a long time and will be very gratified to read this. Thanks again, and please always feel free to reach out to us!
Great Customer Service! They will go to different lengths to help you out.
Hi The BookWorm,
Thanks for the kind words! We always strive to go above and beyond for our merchants and its great to hear that we hit the mark for you. Happy selling!
10/10 customer service. Shevaughn was a huge help & very knowledgeable. The app does exactly what i was looking for. Would recommend
Hi there Bijoux D'Amour,
We are happy to receive this outstanding review of the app and our team member, Shevaughn. Thank you for acknowledging his assistance that he provided! We are here to help anytime you need us.
The Support Team
Very helpful support
Hi Homeify,
Thank you for your feedback! We're pleased to hear that you found our support very helpful. Providing excellent customer service is a core value for us.
communication was great and friendly! I asked for help and was helped put immediately.
Hi Main Senora Roots,
Thank you for the kind words! We have a fantastic staff supporting the application and love receiving such positive feedback. Cheers!
Very good app. fast help
Hi Charmsy,
Thanks for the 5 star review! We always strive to provide the fastest service possible. Thanks again!
Aman fixed everything very quickly and now my website looks perfect thanks again!
Hello Hazy Daisy Vintage Pieces,
We are so happy that you reached out when you needed us and that Deep was able to assist you! That is what we strive for with our support team and we want it to be an easy process. Let us know if you need anything!
The Support Team