Reviews (1,784)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to manage multiple product customization options, essential for personalized items. It simplifies adding options like drop-down lists and image uploads, enhancing customer purchases. The support team is praised for their quick and effective resolution through live chat, email, and Zoom. Merchants recommend it for its reliable integration, functionality, and proactive customer service.

April 30, 2024

nice service ...really helpful

LUMINA WARDROBE
India
26 days using the app
Product Customizer replied May 7, 2024

Hi LUMINA WARDROBE,

Thank you for your review! We're glad to hear that you found our service nice and helpful. Providing excellent support is very important to us, and your feedback is truly valued. Thanks for sharing!

February 19, 2024

Great customer support. Fast response and professional help.

Pristine Paws
Australia
3 months using the app
Product Customizer replied February 20, 2024

Greetings Pristine Paws,

Thank you for recognizing our support team by leaving us this review. We are happy that you had quick resolution and was able to give you what you needed. We are here to help, anytime.

The Support Team

May 13, 2024

easy and simple to use. I did need a little help because i had multi layer selections, and went right to the chat and within 10 minutes I had what I needed! Great customer service!

Stevens Farmhouse
United States
About 2 hours using the app
Product Customizer replied May 14, 2024

Hi Stevens Farmhouse,

Thank you for your feedback! We're glad to hear you found our app easy and simple to use. It's great to know that our support team could assist you quickly with your multi-layer selections. Providing excellent customer service is our priority. Thanks again for sharing!

February 21, 2024

Really helpful. Highly recommend!

TheKegCru.ie
Ireland
9 months using the app
Product Customizer replied February 22, 2024

Hello The KegCru.ie,

Thanks for leaving us this review of Product Options & Customizer. We are happy to hear that you received the support you needed. We are here to help you anytime you need.

The Support Team

January 19, 2024

Thank you for your quick response and help i appreciate very very much

Ravadino - Gifts For Your Loved Ones
France
About 2 months using the app
Product Customizer replied January 22, 2024

Greetings Ravadino - Gifts For Your Loved Ones,

Thank you for acknowledging our support services. We are glad we could help you!

The Support Team

February 26, 2024

Aman was very helpful and assisted with all of our requests in a timely manner.

Rosetique
Australia
4 months using the app
Product Customizer replied February 28, 2024

Helo Rosetique,

We are happy to hear that you were able to use Aman to assist you with setting up your app. Thank you for leaving us this review!

The Support Team

April 7, 2024

Great Product. I was able to get an issue i had resolved fairly quick and get feedback on questions I had. I would recommend to anyone looking for a product customizer. Easy to use.

DesertThreads Creations
United States
About 22 hours using the app
Product Customizer replied April 8, 2024

Hi DesertThreads Creations,

Thanks for the positive feedback! We're so happy to hear that you found the app easy to use and our support team to be fast and responsive. We're always here to assist!

April 5, 2024

Just installed the app and it's awesome so far. Shevaughn was a great help in assisting me with a question I had, as well as quickly responding. Thank you!

ATEL Store
United States
1 day using the app
Product Customizer replied April 8, 2024

Hi ATEL Store,

Thanks for recognizing Shevaughn! He is an outstanding member of our team and will be thrilled to receive this feedback. Please never hesitate to reach out to us for any future needs!

November 30, 2023

Excellent App with Outstanding Support!

Delicate Leather
Vietnam
About 2 years using the app
Product Customizer replied December 4, 2023

Hello Delicate Leather,

Thank you for taking the time to leave us this 5-star review! We are happy to hear that the app and support is what you were looking for!

The Support Team

April 11, 2024

He was very helper. I highly recommend this app.

CreAtion Prints
United States
About 1 month using the app
Product Customizer replied April 15, 2024

Hi CreAtion Prints,

Thanks for the 5 star review! We're thrilled that you received great support from our team. Thanks again!