Reviews (1,784)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its ability to manage multiple product customization options, essential for personalized items. It simplifies adding options like drop-down lists and image uploads, enhancing customer purchases. The support team is praised for their quick and effective resolution through live chat, email, and Zoom. Merchants recommend it for its reliable integration, functionality, and proactive customer service.
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I would recommend this to anyone trying sell products with pictures or other options that need to be added. The person who helped me was amazing. I appreciate him so much. He took so much stress off me. He deserves the biggest raise. Thank you thank you thank you.
Hi RLS Creations,
Thanks so much for this wonderful review. We're thrilled that you are having such a great experience with our app and the team supporting it. We always strive to provide the best service possible and are gratified to hear that we've hit the mark. Thanks again!
I am a day one user, and I will say their customer service is OUTSTANDING! They responded promptly (I think it took 2 minutes max), and they immediately started helping with my store.
Thanks again!
Hi Fitzwater Leather,
Thanks so much for the kind words! We have an outstanding customer support team who always go above and beyond for our merchants. Cheers and happy selling!
Easy-to-use product and very competent support!
Hello Naylha,
We appreciate your review of our app and support. We are here to help anytime you need us!
The Support Team
I just started working with this app, but I'm very happy so far. Customer support has been extremely helpful.
Greetings Rubysaurus Creations,
Thank you for leaving us this review. We are happy that our customer support team was able to assist you with your set up. We are here anytime you need us!
The Support Team
Really helpful customer service when I had a problem.
Hi Pawtrait Clothing,
Thanks for the positive feedback about our customer service. Please do not hesitate to reach out for any future assistance!
Great service, and extremelllllllly thorough highly recommend
Hello The Motorcycle Collection,
Thanks for acknowledging the service you received from our support team. We are happy they were able to assist you and give you what you needed for your app.
The Support Team
Amazing customer support 1000/5 stars! Came in the live chat with a problem and they fixed it instantly for me! Great app!
HI Stelesso,
Thanks for the 1000 star review! We wish Shopify would support that! We take great pride in the quality of support and believe strongly in the value of live chats. Cheers and happy selling!
Downloaded today, and had my first product option displaying on my website within minutes. Super user friendly. I needed assistance from the team and they answered within a minute and are super friendly and fixed the issue. 10/10 recommend.
Hi Jagger and Friends,
Thanks for the 5 star review! We're thrilled that you would recommend our app to other merchants. Thank you for also recognizing the quality of our customer support team, we are always striving to go above and beyond for our merchants. Thanks again!
I signed up for the free trial tonight and had some trouble getting everything setup. I reached out via chat and Aman helped me right away. Very prompt and so helpful to get my customization working. Thank you!
Hi there K&J Keepsakes,
Thank you for leaving us this great review! We are so happy that you reached out for assistance and that Aman was able to quickly help you out. It is great that Product Options & Customizer is able to provide you with what you need for your store.
The Support Team
It has a variety of features and functions.
Customer service is courteous and responsive.
Hello R + store,
Thank you for taking the time to leave this review of Product Options & Customizer. We love to hear that you had responsive customer support and that the customization is what you need for your store. We are here if you need us!
The Support Team