Reviews (1,784)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its ability to manage multiple product customization options, essential for personalized items. It simplifies adding options like drop-down lists and image uploads, enhancing customer purchases. The support team is praised for their quick and effective resolution through live chat, email, and Zoom. Merchants recommend it for its reliable integration, functionality, and proactive customer service.
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I Changed my theme and needed assistance with the switch. Support was great. Kevon resolved the issue quickly.
Hello to our friends from Wedding Traders
We appreciate you leaving this awesome review! We will let Kevon know that his assistance was greatly appreciated :-)
-Melissa & the Product Customizer Support Team
Custompressions
Great App to enable customer options for personalizing/customizing product selection. Customer Service is fast and attentive. Needed help with updating Customizer for new theme version, Kevon was responsive and quick to make the changes so could proceed with my site updates.
Hello to our friends from Custompressions
Thank you for leaving us this awesome review! We are extremely happy we could assist you :-) We will extend your heartfelt thanks to Kevon! Happy selling :-)
-Melissa & the Product Customizer Support Team
Great App, with great support. When I had an issue, it was resolved within 24 hours. This is a great app when you have products that require further info to gather from the customer.
Hello to our friends from Fun In The Box
Thanks so much for sharing your experience with us! We really appreciate you taking the time to share your feedback and being so open with us. We're really thankful for your support!
-Melissa & the Product Customizer Support Team
Just an Ace program! Works flawlessly compared to other apps on the Shopify market. They really got it going great. Only gripe I have is that I wish you could move around variants easier. You can get around that by having a text file with all your variants and slide it around.
This app is a good solution to listing custom products outside of what stock Shopify offers. Fairly simple to setup and use.
Support has been great (we have been using this app for over 4 years now), Kevon and Takeen were quick to respond and fix glitches that occurred when migrating themes, thanks for the great service and app.
Hello friends from All Day Vapes!
Super cool of you to leave us this top-notch rating on the Shopify app store. So glad you felt our support was great and Kevon and Takeen were able to resolve your issues. We love what we do and hope that All Day Vapes is super-popular online!
-Sean the Customer Success Manager & The Product Options and Customizer Support Team
the support is amazing! I have a problem after updating my theme, the support came and help me fix it. thank you so much!
Hello to our friends at CatsForLife
Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!
Cheers,
Pushpesh & the Product Customizer Support Team
Used this app for years had a problem (1st time )contacted the app support all sorted in 24hrs great work
Hello to our friends at dreamair.co.uk
Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We're thrilled to learn that our support team was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!
Tanu & The Product Customizer Support Team
LOVE this app! It's very easy to use, can be modified to match your theme and the support is great. I also like the fact that you're not depending on a third party so no downtime!
LOVE this app! We couldn't operate without it! This app is so easy to use, and we especially love the feature where you can save a set of customizations and apply the set to a product with one click. We've only had to use the support service one time in almost 3 years, and they were so responsive and helpful it almost unbelievable. We highly recommend Product Customizer.
Product customizer has exceeded our expectations through their excellent customer service and response to quickly needed questions. A real "take charge" attitude is nice to see!