Reviews (1,784)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to manage multiple product customization options, essential for personalized items. It simplifies adding options like drop-down lists and image uploads, enhancing customer purchases. The support team is praised for their quick and effective resolution through live chat, email, and Zoom. Merchants recommend it for its reliable integration, functionality, and proactive customer service.

March 11, 2024

Live chat tech support is incredible. Highly recommend this app!

Kings Creations LLC
United States
2 days using the app
Product Customizer replied March 14, 2024

Hi Kings Creations LLC,

Thanks for the kind words! We take enormous pride in offering the best customer experience possible and are always thrilled to receive feedback that we've hit the mark. Thanks again!

April 3, 2024

Aman helpme a lot, he is a big professional.

H SPORT WEAR
Spain
About 4 hours using the app
Product Customizer replied April 4, 2024

Hi H Sport Wear,

Thanks for recognizing Aman's work! He is an excellent team member and will be thrilled to read this review. Happy selling!

May 22, 2024

サポートセンターの対応はすごく早く、チャットを送信すると数分で返事がきます。
しかしテーマ変更やアプリ追加などを行うと、エラーになる頻度が高いため改善してくれると嬉しいです。

田丸印房
Japan
Over 4 years using the app
Product Customizer replied May 24, 2024

こんにちは 田丸印房、

ご意見ありがとうございます!サポートセンターの迅速な対応にご満足いただけて嬉しいです。チャットを送信すると数分で返事が来るとのこと、ありがたく思います。一方で、テーマ変更やアプリ追加時のエラーについてご指摘いただきありがとうございます。この点について改善に努めてまいります。

引き続きご愛顧のほど、よろしくお願い申し上げます。

May 27, 2024

Informative and prompt.

Volksfeesten Moorsel
Belgium
About 1 month using the app
Product Customizer replied May 29, 2024

Hi Volksfeesten Moorsel,

Thank you for your feedback! We're glad to hear that you found our support informative and prompt. Providing timely and helpful assistance is a top priority for us.

Thanks for being a valued user!

May 15, 2024

Great customer service

BigLeagueLocker
United States
About 3 hours using the app
Product Customizer replied May 21, 2024

Hi BigLeagueLocker,

Thank you for your review! We're pleased to hear that you're happy with our customer service. Your satisfaction is our top priority.

April 15, 2024

Deepanjoy was awesome and helped me with navigation through the app

Elltee
Canada
43 minutes using the app
Product Customizer replied April 17, 2024

Hi Elltee,

Thanks for recognizing Deepanjoy! He's an excellent team member and is highly dedicated to assisting our merchants. Please always feel free to reach out to us!

April 3, 2024

Great help and support!

Dogzoo
Netherlands
2 days using the app
Product Customizer replied April 4, 2024

Hi Dogzoo,

Thanks for the kind words! Cheers and happy selling!

March 11, 2024

one of the best support

My Store
Qatar
About 12 hours using the app
Product Customizer replied March 14, 2024

Hi My Store,

Thanks for the nice review! We take great pride in the quality of our support team, it is very gratifying to see the team's hard work acknowledged. Thanks again!

April 3, 2024

Very good app and very good support i really recommend it

Arena Cases
United States
About 1 hour using the app
Product Customizer replied April 4, 2024

Hi Arena Cases,

Thank you! We're so happy to hear that you are having a great experience with our app and the support team behind it. Please never hesitate to reach out!

April 24, 2024

works well, great support team!

SledFans
United States
40 minutes using the app
Product Customizer replied April 29, 2024

Hi SledFans,

Thank you for your kind words! We're thrilled to hear that the app is serving you well and that our support team was able to assist you effectively. Thanks for sharing!