Reviews (1,021)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing Shopify store customization, especially for custom apparel and personalized gifts. It features a user-friendly interface, conditional logic for streamlined shopping, and template saving for efficiency. The app integrates well with various themes and setups, and the support team is praised for their quick, effective assistance.
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Amazing support and a great app that finally resolves my issue of limited variants ! Would recommend :) Also supper prompt and helpful support staff that resolved the issue and made the whole process extremely easy to deal with
Thanks for your review! We are happy our app was able to assist you in overcoming your variant limits.
This app is great. As a personalized gift shop having multiple customization options for each product is crucial and helps make buying more seamless for the customer. I like how I can set up different options to make it easier to add them to future product listings. Their customer service is fantastic! Any time I have needed help they are quick to respond and fix the issue!
Hi Krafts & Kettlebells - Shirt Shop & More,
Thank you for your feedback! We're delighted to hear that our app meets your needs. We’re glad that the option setup feature helps streamline your product listings and that our customer service has been quick and responsive whenever you need assistance.
Your satisfaction is important to us, and we appreciate your trust in our app!
Etienne was very helpful with setting my app right and all the options I needed. Clear app and easy to use. Thank youu very much
Thank you so much for your kind words! We're thrilled to hear that Etienne was able to help you set up your app just the way you needed.
We're glad you find the app clear and easy to use. If you ever need anything else, we're always here to help!
Fantastic customer service!!
I am really impressed with how the team got back to me and had fixed the issue before I had returned to the office the next day! 10/10 support, friendly and efficient
-it may have been a quicker fix because I sent a screenshot of the issue and explained my query in as much detail as possible, so this may be useful to do when you first contact for them for help getting setup. I had never used this app for my store before, but I will be integrating more options on my product pages now as it's not so scary to do
Definitely recommend
Hi Chuck and Bertie,
Thank you for your thoughtful feedback! It's great to hear that our team provided you with such prompt and friendly support.
We truly appreciate the recommendation!
I've been using this app for years and their support alone has been AMAZING. I was having a small issue with the newest update and support jumped on a zoom call with me within 5 mins with a shared screen and had all my concerns resolved. Happy Customer!
Hi Signs by Caitlin,
Thank you for sharing your experience! We're thrilled to hear that you've been with us for years and that our team was able to assist you promptly. Delivering outstanding customer service is very important to us, and we're glad we could resolve your issue quickly.
We appreciate your continued trust in our app!
Very helpful solving my issue of attachments not coming through with the orders. I had no idea I needed to update the theme. Great customer service and patience in solving my issue.
Hi Soul Beadz and Bling,
Thank you for your feedback! We're glad to hear that our team was able to help resolve the issue with attachments and guide you through updating your theme. Your kind words about our customer service mean a lot to us.
We appreciate your support!
I have had this app since 2105 and I always receive very fast support and they always fix the errors while I wait. I love this app and its worth every penny!
Hi Bella & Blush,
Thank you for being such a long-time user! It's fantastic to hear that you've consistently received fast and reliable support. Your kind words about the app mean a lot to us.
We truly appreciate your loyalty!
Good app for customized products and the support is very fast and helpful.
Thank you! We're glad you're enjoying the app for your custom products and that our support team could assist you quickly. We're always here to help!
love it so far!
Thanks so much! We're thrilled to hear you're loving it so far. If you ever need anything or have feedback, we're just a message away!
Lasandra was awesome, very helpful and got on Google Meets.
Thank you for the review! We're really glad Lasandra could help and that the Google Meet session was useful. If you ever need anything else, don’t hesitate to reach out!