Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its extensive customization features, user-friendly interface, and compatibility with Shopify 2.0 themes. It's ideal for businesses requiring product personalization such as monogramming or engraving. The customer support, especially the live chat, is praised for its promptness and professionalism. Merchants value the app's reliability and the ability to create templates for mass product application, saving time. It's highly recommended for product options and customization needs.

July 22, 2021

Lot of flexibility to setup different type of options and price them. Make sure you are OK with some limitation when you are not on Shopify Plus, tough.

Humance
Canada
Over 2 years using the app
Product Customizer replied July 22, 2021

Hello to our friends from Humance

We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for all our customers.

Cheers,
-Pushpesh & the Product Customizer Support Team

January 22, 2014

This is a very helpful tool. I was able to do exactly what I needed to do to sell my product. In the past I have had to work with very large and difficult files to make changes and show the different prices, colors and styles of my product.....not anymore!

G Schoepfer Inc Eyes for Dolls
United States
About 2 years using the app
April 10, 2019

This app has been a very good app for us to use. Does 99% of everything we need it to. One thing they need to integrate is the ability to use a different SKU per variant. Because of this I have to use Shopify variants AND the PC variants. I would prefer to use one or the other and not bounce back and forth.

Customer service is responsive and fast. Danielle assisted me this evening and helped dial things in exactly as I wanted them.

I would recommend this app for sure.

Griffco Supply
United States
Almost 2 years using the app
June 22, 2020

Great customer service, quick to respond. Willing to help you out if you don't understand instructions.

Odell's Gluten Free Bakery & Cafe
Canada
Almost 2 years using the app
Product Customizer replied June 22, 2020

Hello to our friends from Odell's Gluten Free Bakery & Cafe!

Super cool of you to leave us this positive review! We appreciate you using our app! Is there any way we can serve you better to earn that fifth star? Do let us know - it is truly helpful!! Hope Odell's Gluten Free Bakery & Cafe is massively successful in ecommerce!

Sean & The Product Options & Customizer Team

June 15, 2022

I use this app to help customers personalize items that they want to order for themselves or for family members. It works wonders when allowing to join in the wonders of people lives.

G&G Apparel Products LLC
United States
Almost 2 years using the app
Product Customizer replied June 16, 2022

Hello to our friends from G&G Apparel Products LLC

We are incredibly grateful that you took the time out to leave us such a wonderful review. We're so happy to hear that you are enjoying Product Customizer. We love having you as a customer and we are always here to help your Shopify store succeed!

Tanu & The Product Customizer Support Team

May 1, 2014

This app is great when your theme limits you to certain restrictions this app allowed us to ensure we could have personalised products on our website

Ideal and easy to use

Would definitely recommend

Seven-Gifts
United Kingdom
Almost 2 years using the app
July 27, 2015

Very happy that I can customize from each product page, and I love the saved customization set option.

Southernbucket
United States
Over 1 year using the app
June 28, 2016

Brilliant little plugin that is easy to use. The provided support is rapid and accurate, just like a bussy entrepreneur want it to be.

Duffler
Sweden
Over 1 year using the app
September 29, 2020

I'm using this app for various options for a jersey. I wish the conditional logic component was included in the basic plan like some of their competitors, but overall a good app.

MandelaMade Shop
United States
Over 1 year using the app
Product Customizer replied September 30, 2020

Hello to our friends from MandelaMade Shop

Thank you for leaving us this awesome review! We really appreciate the feedback and we will take this into consideration for future updates :-)

-Melissa & The Product Options & Customizer Team

March 7, 2022

The app is easy to use and the customer service is patient to help solve problems and can be contacted at any time, which is great

Thayagift
China
Over 1 year using the app
Product Customizer replied March 8, 2022

Hello to our friends from Thayagift

Thank you for leaving this thoughtful review! We appreciate you taking the time out to write this! We are happy our support team was able to assist you. We love having you as a customer and we are always here to help your Shopify store succeed!

Tanu & The Product Customizer Support Team