Reviews (1,784)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to manage multiple product customization options, essential for personalized items. It simplifies adding options like drop-down lists and image uploads, enhancing customer purchases. The support team is praised for their quick and effective resolution through live chat, email, and Zoom. Merchants recommend it for its reliable integration, functionality, and proactive customer service.

January 19, 2022

Great App for product Customisation and Add ons! Super helpful team. Special thanks to Kevin for helping us with installation!

Kleiner Fuchs
Germany
Almost 5 years using the app
Product Customizer replied January 20, 2022

Hello to our friends from Kleiner Fuchs

We're so happy to hear that you are enjoying Product Customizer. We’re pleased that Kevon was able to help you:) We’ll make sure we pass your kind words along to Kevon, who we know will be delighted to read your comment. Thanks for taking out the time to leave such a wonderful review. We wish you and your store great success!

Tanu & The Product Customizer Support Team

August 17, 2021

I love this app!!! I highly recommend it!! Has helped us making more sales for our custom products. And the team behind it is always so nice and help us out super fast each time we need help.

Alânika
Mexico
Almost 5 years using the app
Product Customizer replied August 18, 2021

Hello to our friends from Alânika

Thank you for this great review! we are incredibly grateful for awesome customers like you!

Cheers,
Pushpesh & the Product Customizer Support Team

January 20, 2023

I upgraded my shop to Shopify2.0 and they were extremely helpful in making sure my site functioned perfectly. Customer support is amazing and they're quick to answer... I had new questions and ideas confirmed on the spot without having to wait days or even more than a minute. HIghly recommend.

MadeOn Skin Care
United States
Almost 5 years using the app
Product Customizer replied January 24, 2023

Hello to our friends at MadeOn Skin Care

Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!

Tanu & The Product Customizer Support Team

July 5, 2016

Works great for my personalized products and even more they have AWESOME customer service!!!!

The Homemade Holiday
United States
Almost 5 years using the app
February 16, 2017

My online shop simply could not operate with this app. We specialise in personalised gifts that require customisation and this app allows customers to shop ad customise their gifts with ease.
www.mikkiandme.com.au

Mikki And Me Baby Boutique
Australia
Over 4 years using the app
December 11, 2021

I used this app for 3 years, your app is good and easy to use, your support team is so nice, and your support is so quick. A good choice.

Wrapsify
Vietnam
Over 4 years using the app
Product Customizer replied December 13, 2021

Hello to our friends from Wrapsify

Thank you for the amazing review. We're so happy to hear that you are enjoying Product Customizer. We at Product Customizer truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Cheers,
Pushpesh & the Product Customizer Support Team

August 14, 2020

Works just as advertised and can't say enough about the super fast support team. They really care and really do help. Highly recommend!

Powderaddicts
United States
Over 4 years using the app
Product Customizer replied August 14, 2020

Hello to our friends from Powderaddicts!

We appreciate you taking the time out to leave this awesome review! We sincerely appreciate it. Thanks for the kudos on our support team as well, we are happy we could assist you :-)

Melissa & The Product Options & Customizer Team

August 10, 2021

I have used this app for several years and love the ease of adding customization to items. My customers can pick options and add details. Great for a monogram business!

Mamie's Monograms
United States
Over 4 years using the app
Product Customizer replied August 12, 2021

Hello to our friends from Mamie's Monograms

We appreciate you taking the time out to write this fantastic review! We're glad we could be of service to you and hope we can assist you again soon.

Cheers,
-Pushpesh & the Product Customizer Support Team

April 15, 2016

Terrific app. Very easy to use. Prompt and reliable customer service!!! Would recommend to anyone looking for a product customization solution.

Sfdesigns
Canada
Over 4 years using the app
February 20, 2014

Love this app - it has changed the functionality of my store IMMENSELY and I could not use the shopify website if not for the app. My store is comprised of ALL items that involve multiple variants, so this app makes it easy and user-friendly. Very pleased.

Courtney Bock Designs
United States
Over 4 years using the app