Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its extensive customization features, user-friendly interface, and compatibility with Shopify 2.0 themes. It's ideal for businesses requiring product personalization such as monogramming or engraving. The customer support, especially the live chat, is praised for its promptness and professionalism. Merchants value the app's reliability and the ability to create templates for mass product application, saving time. It's highly recommended for product options and customization needs.

March 6, 2017

We ran into the problem of being limited by Shopify's variant limit. We needed several variant options per product & in some cases needed to add an additional price for some variants. Product Customizer took care of this in no time. They even went as far as going in and customizing some of the code to make sure it was working optimal with my current theme. Great customer support!

The only recommendation I have for the team is to implement product images for each option created.

+ Value price at a basic price of only $9.99 per month

Frankenmuth Fudge Kitchen
United States
About 3 years using the app
February 4, 2022

Sheniel provided me with super quick customer service, and I'm happy with this app. It helps me easily offer personalized items, which are essential to my business.

Frankie Print Co
Canada
About 3 years using the app
Product Customizer replied February 7, 2022

Hello to our friends from Frankie Print Co

Thank you for the glowing review. We're so happy to hear that you are enjoying Product Customizer. Sheniel is the star of our support team and we are delighted to know that she was able to assist you above and beyond the call of duty. We love having you as a customer and are always here to help your Shopify store succeed! We’ll make sure we pass your kind words along to Sheniel, who we know will be delighted to read your comment.

Tanu & The Product Customizer Support Team

June 1, 2018

Real easy to use, well worth adding for any site that has a lot of products or variations, combined with meteor menu its a good team

Rainbowvapes
United Kingdom
About 3 years using the app
October 12, 2022

Great app and great customer service team. Kevon was able to fix an issue with our site immediately and walked me through everything. Thank you!

The Social Dawg
United States
About 3 years using the app
Product Customizer replied October 12, 2022

Hello to our friends at The Social Dawg

Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We're thrilled to learn that Kevon was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Cheers,
Pushpesh & the Product Customizer Support Team

February 6, 2020

Love this app. Super easy to set up. the Customer service was top notch. I had a couple of questions that they quickly answered back and forth. Would definitely install this in another store

Team IP State Jackets
United States
About 3 years using the app
Product Customizer replied February 7, 2020

Hello friends from Team IP State Jackets!

Appreciate your effort here to leave us a positive note! It means a lot to us! Glad you love our app, and that our team was responsive and helpful :) It's what we strive to do every day! Here's to your Team IP State Jacketsstore being extra-successful online!

-Sean the Customer Success Manager & The Product Options and Customizer Support Team

June 2, 2022

Have been using the app for quite a while now and have had 0 complaints. Rebranded my store and got a new template that messed up the current integration of the app and got help instantly through the on-app chat. Problem was fixed within 15 mins which I really appreciated.

ValDesigns
United States
About 3 years using the app
Product Customizer replied June 3, 2022

Hello to our friends at ValDesigns

Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Tanu & The Product Customizer Support Team

March 30, 2017

Product Customizer is a great app that basically allows you to create mass amounts of variants very quickly as Shopify only allows you to have 100 different combinations of variants...with the premium plan you can even add an extra price to each variant which is a cool feature.

The only feature we need is the ability for a new product image to be displayed for every variant. From what I've been told they are working on this and it should be out in summer of 2017!

Also great customer service. Some of the variants weren't lining up in our theme & within 5 minutes of e-mailing customer support, Ryan had already added some CSS to fix the issue.

Zak Macs Chocolate Haus
United States
About 3 years using the app
February 11, 2015

Wonderful app! Exactly what I needed! Great support, quick responses & professional team. Highly recommended!

Ink & Create
Australia
About 3 years using the app
May 9, 2013

This app was easy to install, understand, and has a very intuitive interface that is uncomplicated to figure out. The customer service was prompt and very friendly. I recommend this product!

daisy1010
United States
About 3 years using the app
August 27, 2014

Liking it so far. Customer service is excellent! A lot easier to install and they will help make it customized for your site. Nicely done!

Skore Candle
Canada
About 3 years using the app