Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its extensive customization features, user-friendly interface, and compatibility with Shopify 2.0 themes. It's ideal for businesses requiring product personalization such as monogramming or engraving. The customer support, especially the live chat, is praised for its promptness and professionalism. Merchants value the app's reliability and the ability to create templates for mass product application, saving time. It's highly recommended for product options and customization needs.

October 22, 2014

This app has been crucial in growing my bespoke surf wear business. Thanks so much for creating a functional and easy to use product.

Salt Gypsy
Australia
Over 2 years using the app
August 27, 2021

I've tried a few apps like this and this one was the easiest and most reliable to use. Also appreciate the help I received with reinstalling when updating my site.

Hilo and Bobbin
Australia
Over 2 years using the app
Product Customizer replied August 30, 2021

Hello to our friends from Hilo and Bobbin

We are super happy we could help! Thank you for leaving this fantastic review here! :-)

Pushpesh & the Product Customizer Support Team

February 12, 2019

This is a great app for my stationery shop. Allows me to offer all the options that I need to my customers. Their customer service is always excellent and when I need tech help, they are always friendly, quick to respond and able to get things fixed and back up and running. Highly recommend!

Raspberry Creative
United States
Over 2 years using the app
April 21, 2022

Super App, super and fast support. My issues have been done in few minutes every time. The app is also very simple to use

Otanto
Germany
Over 2 years using the app
Product Customizer replied April 22, 2022

Hello to our friends at Otanto

Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Cheers,
Pushpesh & the Product Customizer Support Team

January 10, 2017

Since Shopify limits the amount of option you can add to a product. Product Customizer is the perfect app to add additional option to a product - simple and effective. Plus they have amazing customer service is you happen to have any questions or issues.

Melodyehsani
United States
Over 2 years using the app
July 31, 2020

This is a great app to add customization options for your customers. It is very intuitive and easy to use. We had some issues integrating it but Yaneeke did an outstanding job fixing all our issues.
Absolutely would recommend!

Eleanor Rose
United States
Over 2 years using the app
Product Customizer replied August 3, 2020

Hello to our friends from Eleanor Rose,

Thanks SOOOO much for leaving this GREAT review! We sincerely appreciate your support :-) We will let Yaneeke know her efforts were greatly appreciated! We wish Eleanor Rose much success online! :-)

Melissa & The Product Options & Customizer Team

September 26, 2019

This app was super helpful in adding the little tweaks we needed to make our product pages just right. And the after-sales support is phenomenal!

Sock Fancy Seasonal
United States
Over 2 years using the app
Product Customizer replied September 26, 2019

Hello friends from Sock Fancy Seasonal!

Super cool of you to leave us this top-notch rating on the Shopify app store. So glad our service has been good for you, and the app has been effective. We love what we do and hope that your store is super-popular online!

-Sean the Customer Success Manager & The Product Options and Customizer Support Team

October 19, 2020

I love this app and have been using it for a while now. I especially love the customer service. They respond promptly and contact you about possible issue before they even occur. This is important for me as I don't want to know about a possible issue after the fact. Meaning your account is monitored to ensure the app is working properly with your theme.

Trinity Custom Wigs
United States
Over 2 years using the app
Product Customizer replied October 20, 2020

Hello to our friends from Trinity Custom Wigs

Thank you for leaving this fantastic review! We're glad you had a great experience! :-) We will let our support team know that their assistance was greatly appreciated!

-Melissa & The Product Options & Customizer Team

January 10, 2020

So far this app has been great and support has helped me super quickly! I found the app easy to set up as well.

Sacred Space Candles
United States
Over 2 years using the app
Product Customizer replied January 10, 2020

Hello friends from Sacred Space Candles!

Thanks for the good word here, and the time you took to leave it! So appreciate it. Glad you feel our app works well and that the support was timely for you. We are pretty proud of both the app and our support team :-) May Sacred Space Candles be massively successful!

-Sean the Customer Success Manager & The Product Options and Customizer Support Team

January 25, 2020

This app helps a bunch. Took me a minute to figure it out, but once you understand how it works its an awesome tool to have

AKWYR
United States
Over 2 years using the app
Product Customizer replied January 27, 2020

Hello friends from AKWYR!

So nice of you to leave us 5 stars here on the Shopify app store! It helps us so much. Glad you like the app and feel it's an awesome tool -- hope your online store sees huge success!! Thanks for the recommendation!

-Sean the Customer Success Manager & The Product Options and Customizer Support Team