Reviews (1,784)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its ability to manage multiple product customization options, essential for personalized items. It simplifies adding options like drop-down lists and image uploads, enhancing customer purchases. The support team is praised for their quick and effective resolution through live chat, email, and Zoom. Merchants recommend it for its reliable integration, functionality, and proactive customer service.
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This is app is amazing, as is their customer service! 5 stars! They are very quick to respond when I have questions. PC just completely fixed an issue we were having by updating the code on the backend of our site. He did it all within a few minutes. Thank you!!!!!
Hello to our friends from Yvonne's Vegan Kitchen
We are very happy that we were able to assist you. We sincerely appreciate this honest and thoughtful review. It makes all our hard work worthwhile. We wish you and your store great success !!
Cheers,
Pushpesh & the Product Customizer Support Team
We use this app to add personalization option for 3000+ products.
It has conditional logic option and easy to understand interface. Highly recommended!
Hello to our friends at BestPysanky
Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!
Tanu & The Product Customizer Support Team
We use this app to allow customers to upload their files and choose options prior to adding to cart. It works well and support is great. Nice app!
Hello friends from TerraSlate Paper!
Thanks so much for leaving us an excellent review. The file upload option is certainly a must-have feature for stores with customized printed products. Happy that it's working well for you. Hope your online outlet for your store is a wild success!
-Sean the Customer Success Manager, & The Product Options and Customizer Support Team
We've been using this app for a couple years now. Adds a lot to products when we need it. We recently had an issue with our new theme not accepting this app and Kim went in and helped fix it right away. Fantastic app and fantastic customer service. Well worth it.
Super cool product! We installed it and were using it successfully less than 10 minutes later. Functionally, it was great, but the visual appearance was a little crowded (visually) on our product page. A quick email to their tech support and they had taken care of it expertly and cheerfully before we were open for business the next day. A great product is one thing, but great support is a lot harder to find - they have both.
Great customer service, thanks Kevon :)
Have been using this app for a couple of years now, and on the rare occasions when I need help with it there is always a quick response and resolution.
Hello to our friends from Micro Scooters NZ
Thank you for your glowing review. We're so happy to hear that you are enjoying Product Customizer. Kevon is our team's superstar and we are elated that he was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!
Tane & The Product Customizer Support Team
I love this app! I offer tons of personalization options and this app lets me fully add that experience to my store. Highly recommend. Customer service always top notch!
Hi Adorned Rustic Designs,
Thank you for your glowing review. We're so happy to hear that you are enjoying Product Options and Customizer and that it is helping you with tons of personalization options. We love having you as a customer and are always here to help your Shopify store succeed!
`Harish - Customer Success Team :)
The app allowed me to add many necessary fields to my products that were not offered by Shopify.
In addition, I am not very liquid-saavy and their support was able to help me get the additional fields added to my notifications.
Very worth the $17.99/month!
Love this app so our customers can filter by size and color (variants). Sometimes a bit confusing/cumbersome to use.. but it works well and we like it! Changed themes and they helped to customize it so that it looked like it fit in with our new webstore.
Hello friends at Warmblood Tack Store! This is Sean, the Customer Success Manager with Product Customizer :)
We definitely are grateful for this 5-star review. Apps have to perform a lot of workarounds on the Shopify platform to get things running smoothly for each store -- glad we did a great job for you. Wishing your store a TON of success in the near future!
-The Product Options & Customizer Team
This app has solved so many things for our shop, so that people can pick things and enter custom info up front instead of us having to spend time emailing with them afterwards. It works great, and when I switched themes recently the support staff was brilliant in helping me getting it to work (and look great) on the new theme. We're now using 2 ShopStorm apps in our shop, very happy with both of them.