Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its extensive customization features, user-friendly interface, and compatibility with Shopify 2.0 themes. It's ideal for businesses requiring product personalization such as monogramming or engraving. The customer support, especially the live chat, is praised for its promptness and professionalism. Merchants value the app's reliability and the ability to create templates for mass product application, saving time. It's highly recommended for product options and customization needs.

February 24, 2021

Great app, works well and has a wizard assistance that lets you action changes also plus the customer service is excellent!

WallStickersForKids.ie
Ireland
Over 2 years using the app
Product Customizer replied February 25, 2021

Hello to our friends from WallStickersForKids.ie

We appreciate this review! We are happy you liked the wizard ;-) We wish you all the best for 2020!

-Melissa & the Product Customizer Support Team

March 11, 2015

Very easy to use, did exactly what I wanted, very happy.

Irishdecalproducts
Ireland
Over 2 years using the app
December 28, 2013

Super easy solution to provide Customizing of products. Easy to install. Works fine. You get everything: file upload, text fields and options.
See how it works on paperscreen.me

paperscreen®
Germany
Over 2 years using the app
Edited April 26, 2023

I use this app for my online candle business. The online support is amazing. I would definitely recommend this app. I needed assistance and the staff was awesome. Assisted with my issues quickly.

Loved by Me Creations LLC
United States
Over 2 years using the app
Product Customizer replied January 5, 2022

Hello to our friends from Loved by Me Creations LLC

Thank you for the wonderful review! We really appreciate you taking the time out to share your experience with us. We appreciate the high recommendation :-) We wish you and your store great success!

Tanu & The Product Customizer Support Team

April 26, 2017

This app is the best in the entire store for producr customization. Ryan, who helped with support was simply amazing, did all the things I needed done in terms of code, the same day I asked. Everything turned out perfect and I know I can go to support for instant help.

Coobsgolf
United States
Over 2 years using the app
August 17, 2021

We've been using this app for more then a year now and it has worked great. Their customer service is also very helpful and helped us set it up on multiple themes. Highly recommend.

Madison Iron and Wood
United States
Over 2 years using the app
Product Customizer replied August 18, 2021

Hello to our friends from Madison Iron and Wood

Thanks for the awesome review. We work hard to meet customer expectations and we're happy to hear we hit the mark for you. We wish you and your store great success!

Cheers,
Pushpesh & the Product Customizer Support Team

April 26, 2021

The agent that spoke with tonight was Super Awesome! She was able to go straight to the problem and correct it. She also went the extra mile to correct some other things that she saw and she gave me some pointers. She added to making me super successful! She's great for Shopify Team! Thank you so much!

Encredible Designz
United States
Over 2 years using the app
Product Customizer replied April 27, 2021

Hello to our friends from Encredible Designz

We will let Sheniel know that her efforts were greatly appreciated :-)Thank you for leaving us this fantastic recommendation!

-Melissa & the Product Customizer Support Team

January 4, 2017

Product Customizer is a good app for customizing your customer products
there is the option needed and the support is great

Thx

Photoli
Israel
Over 2 years using the app
March 23, 2017

This app has been a life saver. It exactly offers what I was looking for. Easy to use and very user friendly. Over and above, I was glad to see the assistance support offered by their team (Ryan).
Great going. All the Best!

Themessycorner
India
Over 2 years using the app
November 3, 2022

Shevaughn, was very helpful and able to solve the issues to get our site up and running. Are modifier pricing was not showing up.

Haven Cafe and Bakery
United States
Over 2 years using the app
Product Customizer replied November 8, 2022

Hello to our friends at Haven Cafe and Bakery

Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We're thrilled to learn that Shevaughn was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Tanu & The Product Customizer Support Team