Reviews (1,784)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to manage multiple product customization options, essential for personalized items. It simplifies adding options like drop-down lists and image uploads, enhancing customer purchases. The support team is praised for their quick and effective resolution through live chat, email, and Zoom. Merchants recommend it for its reliable integration, functionality, and proactive customer service.

April 30, 2021

This app does exactly what we need it to. We've had it installed for over a year, and the support team was very helpful getting it set up. We changed themes in August and had no issues with the app transferring. Just in the past week, we had a bug where customers were unable to see their carts when checking out. I submitted a ticket, and the issue was fixed within 2 days. Great service! Highly recommend!

BEX
United States
Over 3 years using the app
Product Customizer replied May 4, 2021

Hello to our friends from BEX

Thank you for this high recommendation! We will relay your appreciation to our support team! :-) Don't hesitate to reach out to us if you have any additional queries!

-Melissa & the Product Customizer Support Team

April 20, 2016

You are awesome guys) Thank you for great app and quick support! Time its mean all for business! I hope you can make new app with real time view for product!
Wish you all the best!
Mihran

Souni
United States
Over 3 years using the app
April 23, 2023

I love my product customizer app. I have been using it for over a year and its perfect for my handmade business. Customer service is top notch. Whenever I have an issue they quickly get back to me and fix any issues I have.

Mama On Tap
United States
Over 3 years using the app
Product Customizer replied April 24, 2023

Hello to our friends at Mama On Tap

Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app and We're thrilled to learn that our support team helped you with issues quickly. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Tanu & The Product Customizer Support Team

November 18, 2016

We've been using the Product Customizer app for a few years now and it's been by far the easiest to use. The more recent updates have made it even easier. The support has been great too. Here's to the next few years!! :)

Geek Cards
United Kingdom
Over 3 years using the app
June 16, 2017

Useful app and able to customise my needs. Very helpful support and fast response. Highly recommended!

Little One Layette
Singapore
Over 3 years using the app
November 18, 2022

Shevaughn was a great help! Came in quick and with a flash, the app in my store worked perfectly. Thank you for the speedy outcome! :)

Diva Creative Studio
United States
Over 3 years using the app
Product Customizer replied November 20, 2022

Hello to our friends at Diva Creative Studio

Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We're thrilled to learn that Shevaughn was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Tanu & The Product Customizer Support Team

February 15, 2016

Product Customizer is wonderful and a great addition to our store. It is so easy use when setting up products and also easy for customers to use on the site. The support is fantastic. I would highly recommend this app.

Real Women Love Sports
United States
Over 3 years using the app
Edited May 3, 2023

Great app, nice to be able to be able to have products where you have to enter in dates. Some of the other apps I noticed doesn't have that option.

HonorSociety.org Store
United States
Over 3 years using the app
Product Customizer replied May 5, 2023

Hello to our friends at HonorSociety.org Store

Thank you for leaving this thoughtful review! We appreciate you taking the time to write this! We love having you as a customer and we are always here to help your Shopify store succeed!

Tanu & The Product Customizer Support Team

Edited October 15, 2021

Kevon and his team always respond right away when we need some updating or have questions. So many of our products need unique personalization options and Product Options and Customizer allows us to offer a wide variety for our customers.

Designs by Linda Nee
United States
Over 3 years using the app
Product Customizer replied March 19, 2021

Hello to our friends from Designs by Linda Nee

Thank you for leaving this awesome 5 star review! We wish you and your store great success :-)

-Melissa & the Product Customizer Support Team

August 7, 2014

Very good little app that does exactly what we wanted. There was a small glitch with it on our site and the support team jumped right onto it and sorted it out for us right away. Very happy with the product and support.

LDS TEEZ
Australia
Over 3 years using the app