Product Options & Customizer , 1,567 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its customizable product options and user-friendly setup, ideal for businesses needing extensive product customization. It's praised for its reliability and compatibility with Shopify 2.0 themes. The customer service, especially Shevaughn and Nicoz, is commended for quick responses and effective problem-solving. The 24/7 live chat tech support is valued for its efficiency. A free plan is available for merchants with limited customization needs.
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The support we have received has been excellent. They helped us integrate the app with our theme and even helped us fix an issue that another app had caused!
Hello friends from Queen of Cups Lingerie!
Many thanks for taking the time to give us this 5-star rating. Our team does try hard to respond quickly and implement fixes in real-time and we're thrilled that you think the support is excellent. We appreciate your business and hope your store sells millions! :)
-Sean the Customer Success Manager & The Product Options and Customizer Support Team
Have been using the app for a couple of years and it has been working great and the customer support is excellent!! A great addition to any shopify store!
Hello to our friends at ASF Sports & Outdoors
Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!
Cheers,
Pushpesh & the Product Customizer Support Team
Great support team helped me get up and running very quickly! A great way to add priced add-ons to any product.
Hello to our friends from Park Hill South Booster Shop
Thanks for the awesome review. We work hard to meet customer expectations and we're happy to hear we hit the mark for you. We wish you and your store great success!
Cheers,
Pushpesh & the Product Customizer Support Team
Each time I've had an issue they have responded immediately with quick resolutions. It's an excellent app that serves our needs perfectly. Can't recommend them enough!
Hello to our friends from Steelmade
We are super happy that the app has been working so well for you! Thank you for leaving us this awesome review we really appreciate it! :-)
-Melissa & the Product Customizer Support Team
Works perfectly, and support is super quick if you need it. Thank you!
This Product Customizer App allows me to have the functionality I need with my store to allow my customers the ability to send me their information with their order, saving on time and eliminating a lot of the hassle. This functionality also presents a more professional appearance to my operating as well. Thank you so much!!
(Edited 4/26/2016): I've recently upgraded to the Premium version, and I'm so happy I did. The ability to charge for certain add-ons or features has given me the additional functionality for which I was looking. The fact that the developers install this upgrade for you for free is a HUGE value. They also helped me with some additional tweaks I needed afterwards. I cannot speak enough about the high quality of customer service they offer. I am beyond impressed. Thank you!
The app works with every theme I've tried and updates within seconds of changing themes! Every time I've had to reach out with a question, they respond incredibly quick! Highly recommend trying if you need a drop down menu or adding customization options to your product pages in any way!
Hello to our friends from Eternal Customs!
Many thanks to you for leaving us this great review! We definitely appreciate it and we wish you much success on your e-commerce journey! :-)
Melissa & The Product Options & Customizer Team
We've been using this app for 2 years to sell personalized pet tags. Never had a problem until yesterday. Emailed support and was fixed within 30mins. Fantastic! Can't recommend enough.
We had an issue which was effecting our ability to upload products, we contacted Product Customizer and they were able to explain and resolve the issue quickly.
The service is in place and attentive. I am very polite. I am very satisfied. Thank you very much. I hope to continue to cooperate next time.
Hello friends at eonlinestores
We are happy you took the time to write this great review! Thank you! :-) We wish you and your store great success :-)
Tanu & The Product Customizer Support Team